Merging appointments for the same client
Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.
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Brian Carey commented
Agree, even an automatic merge if clients have multiple services, but same profile.
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Alexa Erickson commented
The business would like the ability to merge appointments to be less manual. Currently you have to enter the services manually and then cancel the extra appointment. The business feels this leaves room for error and said they should be able to just click merge and it puts the two appointments together.
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Kandace Cummings commented
When there are different clients that would like to be checked out together, it would be super helpful to be able to merge their appointments into one check out.
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Oanh Le commented
Sometimes clients book an appointment and then goes in to add another appointment. It would be helpful for front desk if we are able to merge the two appointments for check out purpose and flow of the salon so the staff knows that the clients is also scheduled for a second service with another provider.
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Brad zutat commented
Allow the client to have the option to merge appts on same day when they are booked at separate times. Had a client with two appts for the same day 2 different services.
It would be helpful for the system to recognize that they already have an appt that day and merge it into one appt ticket instead of 2 separate appt tickets.