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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8431 results found

  1. when patients arrive it will be nice to have all there information and previous visits and notes from last visit . A simple print out for each patient with this basic information and what there here for the day of.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  2. The giftcard should go on the account of the patient that the giftcard is purchased for. Or at least need to be able to transfer the giftcard to the right persons account.

    4 votes

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  3. You should be able to customize which things show up in "Individual Appointments" and "Group Appointments" For instance, for something like couples massage I do not want to show up in individual appointments...but I can't customize that

    9 votes

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  4. A guest with multiple appointments in one day should receive a confirmation with the start time of each service. This should also be true for "guest" and "guest of this guest". This has caused MAJOR issues for guests who think they have their appointments booked a certain way, and then are shocked when they arrive to the spa.

    1 vote

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  5. 1 vote

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  6. You should integration for med spa clearance companies like Spa kinect so our GFE's can slave over automatically

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. We need more membership perks ASAP

    Most specifically, we need options like "buy X, get Y" without limitations of what can go in the blanks. Overall, we need more flexibility with what we are able to offer people, as we are quite limited on options

    2 votes

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  8. SKINNEY MedSpa would like to isolate online sales, and remove them from location reporting.

    2 votes

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  9. Ability to grant an additional reward to an existing client when their referred friend signs up for a membership.

    2 votes

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  10. Would like to see notifications when clients purchase packages online. Currently it only pops up in sales but staff don't always remember to look there.

    2 votes

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  11. Currently you can only select staff in the "provider was or provider was not" audience filter if you are in the assigned location for that staff in the dashboard. Since the client list is central and not location specific the filters should be the same so I don't have to toggle between locations to build staff based audiences.

    1 vote

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  12. Ability to have coded receipts or super bills. This would allow me to input CPT codes, EIN number, etc. that is needed for patients to get reimbursement from their insurance companies. They submit these super bills to insurance. It's a big hassle not to have this feature.

    1 vote

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  13. Currently, if an appointment is scheduled on one provider, and it is moved to another provider, the new provider does not receive any notification that they have just received a new appointment on their calendar. This can cause a huge risk because if the provider is not notified they have a new booking ON THEIR CALENDAR, regardless if it was already booked for the business, that provider may not know to come in for the service. There should not be a "work around" that providers need to be constantly checking their schedules throughout their day, most people working in this…

    1 vote

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  14. There should be a "view and edit" permission for other's appointments instead of just "view, edit, and create" so that staff can take appointments to checkout and modify as needed but cannot create new appointments for others.

    1 vote

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  15. Would love to be able to to set/customize a schedule for the AWAY messages.

    1 vote

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  16. Allow staff to open previous treatment records more easily, without having to open and close the new and old reports to reference each of them.

    6 votes

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  17. printable service ticket with appointment history, product purchases, and future appointments to be suggested to the team. It would streamline the tracking of services in our salon to be able to have a paper to edit or change things on.

    6 votes

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  18. grant one time vouchers along with other perks via membership without having to sell these on time vouchers as a package

    1 vote

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  19. “product-specific commission override” (so you can set certain products to 0% commission instead of clearing it per sale).

    1 vote

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  20. For monthly memberships we offer a few one-time complimentary services as part of the membership, and it was great that the free perk was automatically added as a voucher to their profile. However, the issue is that the system is currently adding the free perk every month, when it should only be applied once at the time of sign-up.

    1 vote

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