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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8427 results found

  1. I would love if there was a native way for the system to give the option for stylist to receive full commission when doing an offer (the business takes on the cost of the discount) I know there is a work around for this (closing the discounted amount to other and then deleting the offer) but that kind of defeats the purpose if its a 1 time offer we'd like to track.

    2 votes

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  2. I would like a report where I can see how many clients rebooked at the time of visit and what staff member rebooked them. Having this reporting data would make it easier to offer commission on rebooking and incentivize the front desk to get every client rebooked thus directly increasing business sales through future appointments booked.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  3. A setting for the tip to only be calculated from the total of the service and not include percentage of products sold. This way it is only suggesting a tip amount for the total of the service and not the skincare products that were added.

    2 votes

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  4. Have a "Pay Later" option during online booking, for customers who don't want to put their card information on file or would rather pay another way.

    1 vote

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  5. Currently, commissions must be enabled separately for each location an Aesthetician is assigned to. This creates unnecessary administrative work and increases the risk of inconsistencies across locations.

    Proposed Enhancement

    Allow commission settings to be enabled and managed once within an Aesthetician's profile. Once configured, those commission settings would automatically apply to all locations assigned to that Aesthetician.

    Benefits

    Reduces repetitive setup and maintenance tasks.
    Ensures commission consistency across all assigned locations.
    Simplifies onboarding when adding an Aesthetician to new locations.
    Minimizes configuration errors and missed commission assignments.
    Improves scalability for multi-location businesses.

    Expected Behavior

    Commission settings are configured at the…

    1 vote

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  6. This would give patients the ability to gift a voucher from their own package to another patient or gift account credits from the balance in their wallet to another patient.

    1 vote

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  7. Have a today button readily available at the top rather than going into the calendar on every page and platform. Even the app. Mangmint has it where the today button on the calendar is at the top of every screen.

    1 vote

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  8. On the app and browser, have a photo be on the overview for the patient for easy id/familiarity

    1 vote

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  9. On the app- having upcoming and past appointments be the firs things seen when you select details under the client

    1 vote

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  10. Our services are more than 500 worth, need to increase max on gift card purchases! we need at least $1,500!

    1 vote

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  11. I understand that I can go under reports and print off the individual provider reports, however those print offs are horrible! The clients' names are at the far right instead of the left. It makes what should be a quick glance a hassle.

    1 vote

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  12. It would be super helpful if we could leave a note that shows on the waitlist. We never know if someone has already reached out and may be waiting for a call back it would be great to see that at a glance.

    1 vote

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  13. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  14. Like the product recommendations a same kind of thing underneath for services recommended for a client!

    5 votes

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  15. Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    80 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.

    6 votes

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  17. 1 vote

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  18. To edit settings for individual staff members you have to change them one at a time. Settings like Price, assignability and online book capabilities should be assignable in bulk. One at the time is very click heavy and time consuming.

    1 vote

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  19. You should be able to check out product without appointment. some client walk in to purchase product without any appointment need.

    1 vote

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  20. Ability for franchisees to create their own offers for their locations, with approval from corporate/franchisor.

    Ability for corporate to review offers active by location, by applicable type (service, product, etc.)

    Ability to filter offers by active/inactive, location, offer type, and see redemption count.

    1 vote

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