7173 results found
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Give users an option to view pricing for services
Ability to view pricing for services.
In the current settings when the patient called and inquire about pricing to the front staff, they don't have an option to view the pricing logs as they don't have admin priviliges. We need an option where front desk person can view the pricing for services without creating a test patient or have a physical spreadsheet handly
2 votes -
When replying to texts asking them to confirm, only allow clients to reply with defined answers with specific actions
e.g. 1 to confirm, 2 to cancel, 3 to receive a link to self reschedule, 4 to receive contact to reschedule
As it stands now: If a client responds to a reminder text that they wish to cancel their appointment but includes any form of affirmation including y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, confirm, in their response it triggers an appointment confirmation.
THIS WOULD NOT MAKE SENSE IF THEY SAY "not sure", it triggers confirmation, and the salon would have no idea
2 votes -
Referral program verification - flag if client name, phone or email matches an existing client profile
I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.
To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…
4 votes -
Add a column to product purchase history that shows the provider who sold it to the client
Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions
4 votes -
Privilege Group setting around hiding the compensation tab for other staff members.
Privilege Group setting around hiding the compensation tab for other staff members.
4 votes -
Please allow for central editing and adding of notifications for multiple locations.
Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?
We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
Even the confirmation emails should be the same for all locations.
Is this possible?1 vote -
Allow us to select "Other" or "Custom Payment" with a ZERO DOLLAR AMOUT
We need to be able to select 'custom payment type' with $0.00 as the total.
Currently, the only way to get to 'custom' or 'other' payment type is to enter a dollar amount.
When we have Groupon customers (or Cherry or other) we do not know the exact $ amount at checkout.
It depends on the fee and sales and other factors by the 3rd party.
BUT not having the access to the 'other' payment option with a zero dollar total makes all these transactions hard to track.We need to be able to select custom payment options so we…
1 vote -
Appointments booked for and paid for in advance should show up in the Payments report, even if services have not been delivered yet.
There is a payment list that shows all payments, but it looks like it's only on closed accounts. Not the ones booked in advance. It would be great to be able to see those as well.
1 vote -
I need to be able to print appointments for guests
Guests would love for us to be able to print all upcoming appointments. We can screen shot from the computer but it would be very helpful to print out for those guests who are not tech savy.
11 votes -
Have recipients name and from on gift card
Have recipients name and from on gift card, in case gift certificate is lost we can look it up.
2 votes -
Show Units and Cost Per Unit on Receipts
Would love to see receipts include the number of units a client received and the cost per unit, not just the total. It would make things clearer for both clients and providers.
3 votes -
Ability to modify order or modifiers & add-ons appear in Online Booking
We would love to see customization of what order Add-Ons and Modifiers for services can be listed in. This would be specifically helpful when clients are booking online! Our hope is for our modifiers to show before add-ons.
Example, we would like for Modifiers to show for our SKNLAB service before Add-On's because the modifier section is where they will be choosing their service type.
3 votes -
Warmer sounding after appt message. Maybe a thank you for booking with us, and we hope to see you again .
Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!
1 vote -
Client self-checkin on their own device
Can we add a self check in? Somehow verify that the client is near the salon before check in is allowed. Like with fast food restaurants, you are required to be near the location before the order is confirmed.
1 vote -
1 vote
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Customizable badges
Ability to create custom badges/tags for clients who fit certain criteria. Examples include one voucher remaining, membership status, pre-booked appointment, etc.
1 vote -
Membership Management
It would be very helpful to have a place to manage members of memberships. For example, being able to pull active membership reports that show each member etc. Currently I am unaware of any way to do this.
1 vote -
Reports: Sales and Refunds: Date Created
The Sales and Refunds report has a column called Created On. Unfortunately, dates aren't in mm/dd/yyyy format. The leading zeros aren't there. For instance, February 2nd isn't 02/02/yyyy it's 2/2/yyyy. This creates a problem when sorting the data by that column. So the report for the month, when sorted by the column "Created On" puts the transactions from the 2nd after the 19th. To solve this problem please change the way dates are recorded in the system. Thanks!
1 vote -
Booking Widget
Hi, the online booking widget should just start with the options:
"Book,"
"Shop,"
"Memberships,"
"Gift Card,"instead of:
"Individual Appointment,"
"Packages,"
"Memberships,"
"Gift Card."Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.
Or give the option of customizing the flow.
6 votes -
Maintain formatting in a text box when sending to print.
Modify formatting and maintain the formatting of the text input box when sending to print.
2 votes
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