8427 results found
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Amend the terms of service to allow us to manage gift cards in accordance with federal and local laws
Section 8 of the payment processing terms states that we are not able to have an expiration date on gift cards. Some states (and federal law) allow expiration of gift cards.
Requiring small businesses to retain this as a liability simply as a term on your terms of service is not a very friendly practice. I would like to see the section updated to include language that we will follow all federal, state, and local laws concerning gift card expiration. This allows me to operate my business in a manner that is appropriate to me and my location without being…
3 votes -
Message Center for your boulevard software clients
I know you have a "Change Log", but it would be nice to have a Message Center for your software cleints. This could be where you post communications Boulevard sends out to us. Such as communications regarding the change in how our CC deposits will appear on our bank statement from 5/3 Bank to Boulevard Labs, or the email that was sent our regarding the credit Boulevard was very reasonable in giving us for the software outage last week. Some of my staff got that email, I didn't. As business owners we get hundreds of emails a week. Being able…
3 votes -
I wanted to suggest a feature that would really help our scheduling efficiency.
It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.
2 votes -
You should be able to put in an hourly rate and not just commission.
You should be able to put in an hourly rate and not just commission.
1 vote -
entering saved prices for client after check out.
I have removed the ability to change pricing at the front desk computer and i'd like to be able to go in and retroactively remember a client's price so i dont have to change it later, but this option seems to only be available when they have booked their next appointment or at check out. it would be really helpful to be able to add an accomodation like that at any time
3 votes -
Configurable Email Blast Send Time
Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.
Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.
Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…
52 votes -
Ability to disable membership confirmation email
Businesses would like the ability to disable the membership confirmation email and other transactional emails related to memberships for them to manage those communications outside of Boulevard, such as using a dedicated tool for client journeys or drip campaigns.
2 votes -
Separate booking logins for new vs. existing patients
Separate booking logins for new vs. existing patients is a very necessary feature to allow our clients to use Boulevard to its full capabilities.
In our office (med spa), we cannot allow new patients to book certain services without having a consultation first. This has caused us to have to disable most of our services in the online booking section since patients will just ignore any notices we put up and book anyway. This is punishing our existing clients who are authorized to book these other services, but since there is no barrier to entry, we can't allow anyone to…
3 votes -
Client Audience: Expiring Vouchers
Facial Lounge would like the ability to easily contact members whose vouchers are about to expire.
2 votes -
forms
We need the possibility to have the form in different languages, the idea is that boulevard used a translation service. could be integrating Ai or at least give us the option to create the form in English and create another one in other language, and the customer have the availability of switching languages. This last idea is is better so we ensure that the transaction is correct.
4 votes -
Attach forms in messages
Attach forms in messages as client/patient are willing to give phone number rather than email.
4 votes -
station sharing
I need to station share my existing chairs with an unlimited number of stylists. Blvd needs to allow stylists to enter their schedule and still allow clients to book online by letting blvd assign them an open station...
1 vote -
Ability to track Medical Clearance on Client Profile
This would give businesses the ability to record whether a client has completed a good faith exam and has been granted medical clearance on the client profile. The date of completing the GFE and granting medical clearance should be recorded and visible as well. Finally, the status should reset annually to prompt the business to complete a new good faith exam.
1 vote -
Client receipt without using portal
We have MANY clients complaining that they are forced to use the client portal to view their emailed receipts. Some clients very adamantly do not want to use the portal at all. We need a way for their receipt to show on the email without the portal.
1 vote -
Staff schedule printing
We have over 45 staff members at any given time and would like to be able to run a report and print the schedule for them to see their appointments for the day. There is literally NO functionality to do so right now. The reporting inside BLVD is lack luster, to say the least.
1 vote -
easy way to view and look up unfinished and unsigned charts
easy way to view and look up unfinished and unsigned charts
4 votes -
Client audience filter for membership plan and tenure
This would be the ability to create an audience filter for clients with a specific membership type, as well as target their membership term length (new member, first month, first year, etc.)
3 votes -
Do not remove cancelled appointments from schedule
Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.
6 votes -
Newly created services automatically added to forms and charts set to "all services"
When a form or chart is set to send for "All services" and new services are then created, those new services should be auto added to the forms and charts that have "all services" selected
2 votes -
Set date range on Schedule -> Forms status: Needs review
Need to be able to set a date range under Schedule --> Form status: Needs review...instead of having to click through each date. Would save me LOTS of clicks and I could be sure I've reviewed everything and didn't miss one more easily.
8 votes
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