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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. 6 votes

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  2. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Add an optional URL to place a review link to text receipt.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Have there be an option to hide front desk employees where they don't show on the schedule. Where only providers show up on the schedule!

    2 votes

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  5. include on a printed chart who it was submitted by and the date and time.

    2 votes

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  6. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    1 vote

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  7. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    1 vote

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  8. Clients want to enter a password instead of a one-time code verification to log in and book.

    Either have the option to enter password or to receive code would be ideal.a

    1 vote

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  9. Having easier to see and understand reason codes for when a card transaction fails, whether during checkout or for a recurring charge like a membership.

    1 vote

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  10. It would be super helpful to have an alert by a client's name if they have a negative account balance.

    1 vote

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  11. There should be a way to send files to patients. There are some patients that need to get labs done and there should be a way for us to send their lab requisitions through BLVD, whether it is through text, email, patient portal, etc.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  12. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    6 votes

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  13. when a clients appointment is cancelled or changed, there should be an option to send a text notification. right now the only option is email notification.

    6 votes

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  14. We would like group booking to allow selection of two providers in addition to automatically blocking times off.

    Currently, we have to block these times manually for the second provider. This would save us time.

    5 votes

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    1 comment  ·  Admin →
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  15. Similar to shopify or any other pos -> more visual charts/reporting

    There should also be a much clearer dashboard for all memberships/subscriptions:
    total count
    total active
    total inactive
    payment overdue
    churn %
    ltv per client
    FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)

    just better backend reporting all in all

    2 votes

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  16. Similar to shopify or any other pos -> more visual charts/reporting

    There should also be a much clearer dashboard for all memberships/subscriptions:
    total count
    total active
    total inactive
    payment overdue
    churn %
    ltv per client
    FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)

    just better backend reporting all in all

    2 votes

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  17. I need the text reminders to have the option say what the appointment is for, and who the provider is!!!!
    example: "Your appointment for HYDRAFACIAL with LINDSEY is today at 9am"

    2 votes

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  18. We often have clients who want to have color done by one stylist and cuts done by another. Currently add on services only apply to the initial stylist selected for your color and when booked a la carte online, the cut is placed after the "finishing time" which causes unnecessary gaps in the schedule where the second stylist should be performing the cut rather than an obsolete finishing time showing up on the book.

    1 vote

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  19. Boulevard can now allow filtering the client list based on whether they have unused vouchers. It would also be useful to filter by other liability types such as account credit.

    1 vote

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  20. Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.

    1 vote

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