8421 results found
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Card Decline Notification for Memberships
There's no notification that a client's card was declined when ran for their monthly membership, just flags their chart. So if you don't go looking for it, you'll never know their payment wasn't processed. If it notified us, we could reach out to the client sooner to update their card information.
9 votes -
Enable flat rate commission to be put in employee commission versus only a percentage.
Self explanatory - Many places pay a flat rate per procedure for commission versus a % - i.e. hourly + $25 per hydrafacial etc.
3 votes -
Built in reminders for Follow up calls
Built in reminders for Follow up calls
5 votes -
Reducing duplicates by requiring both email and phone number
Reducing duplicates by requiring both email and phone number for online booking. People use different email addresses (work email or personal) to book online. If a person uses an email address that's not been used before it will create a new client ID. Online booking should require both email and phone number, this way the phone number would still match an account in the database and not create a new client ID.
3 votes -
Customize Rating Reviews
Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!
28 votes -
have the name transfer over in forms/charts. I often need to retype name inside of chart- and I have to go back and forth
I would like the client name to automatically appear on the forms and charts- I often have to toggle out to remember spelling when I am inside of my forms/charts
2 votes -
time clock
Thank you for building the time clock. Unfortunately, we cannot use it as it is missing fundamental compliance pieces.
-You need to be able to set limits on clock-in and clock-out, i.e., you cannot clock in 3 hours before the shift.
-It needs an auto clock-out if someone leaves or goes beyond the time period.
-It needs to be operated by an NFC tag OR by the iPad/APP.
-It needs to track paid breaks.
-Ideally, you have geo-fences and IP restrictions for clock-ins.We are legally swinging in the wind here. If you cannot build this, pls intergrate with something…
1 vote -
Have a tab for Labs/Lab order etc under client notes
Have a tab for Labs/Lab order etc under client notes
15 votes -
Beauty Bank Tox Discount (Or anything sold through the product category)
When giving a dollar amount discount for tox sales - the discount does not multiply with the number of units. ie: We give $3 per unit. A client buys 50 units, their discount is $150 - but the feature does not do the multiplication. It leaves the discount at $3. So we have to go in and autocalculate the discount (or we have a seperate line item at the discounted rate but then that does not show the client the amount they saved).
3 votes -
Allow a user group assigner to assign to a group with settings they don't have
An HR user is responsible for employee onboarding and should be able to assign new employees to various user groups, but they don't necessarily NEED or should have access to the same things, such as client information, that the assigned group would need.
It would help streamline role access for groups to be able to assign to other specific groups (an approved list) without themselves having those same privileges.1 vote -
Designate appointment start time for each service in its settings.
Being able to designate the start time options for an appointment in it's description would help manage calendars. Espeically helpful for providers whose appointments are large blocks--for example, i take 2 new clinets and 2 touchup daily. The new client blocks are 3 hrs. the touchups are 30 minutes. There is no efficient way for me to ensure new clients can only book at 9 & 12 and touchups can book 3 and 3:30. I am having to do parlour tricks in the calendar to allow clients to self book and I am having to manage all my touchups directly.
…
1 vote -
Automatically Link online gift card purchases to recipient's wallet
If a client already has a profile, it would be great if gift cards purchased for them online were automatically linked to their wallet.
1 vote -
gift card
I need gift card options for much greater than $500. I frequently have sold them for $5,000.
1 vote -
sms text charges
Most platforms don't charge for sms text-why are we charged exorbitant fees on top of the high price of this platform? This makes me consider leaving BVD. We are consistently getting messages to "send text blasts" to clients-it can cost hundreds of dollars. When will BVD address his? There have been so many posts about SMS text charges.
3 votes -
Ability to set a goal for charts completed by NPs, set by a manager or admin
This would allow a manager of nurses to establish a set number of charts that each nurse would need to complete in a given day or week, before submitted to the medical director for sign-off.
1 vote -
Multiple Locations - Control Which Clients Can Book Online at Which Location
We have one instance of Boulevard with two locations. One location is open for the general public and the second location is a fully different brand that is members-only. When we allow online booking for the second location, any current or prospective clients can select and book at the members-only location.
Ideally, Boulevard would have the option to create a new site/URL for each separate location so that the members-only salon is a separate URL that we can share with members.
Another feature that would be helpful for this use case is if the online booking had an option to…
1 vote -
Feature Request: Date-Specific Notes Box on the Schedule View
We'd love a text/communication box pinned to each day's schedule — specific to that date and visible to all staff without clicking into an appointment or client chart.
Right now, day-of operational details (provider running behind, equipment issues, VIP arrivals, group bookings, day-specific reminders) have to live inside individual appointment notes or get communicated through texts and sticky notes outside of Boulevard.
A date-specific notes box would keep the whole team aligned at a glance. Ideally it would be movable/draggable so it never blocks schedule info, editable by permitted staff, timestamped with the author, and visible on both desktop and…
1 vote -
blast campaigns should have a recurring send feature
Would love to be able to set recurring blast campaigns - for example, being able to send out a welcome email on a recurring weekly basis for first time appointments or being able to send out a "botox reminder email" to those that have had it more than 3 months ago -- but keep it recurring.
1 vote -
create sales offer for new and existing clients referring clients
introducing our service at affiliate medical wellness center with lifetime payment of $99 on all preferred services
1 vote -
Unread messages should be listed at the top of the message center
All unread messages should automatically be listed at the top. If a marketing message is sent and there are unread messages they get lost in the shuffle.
5 votes
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