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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. This would make life way more simplified if tips had to be full dollar amounts.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. Disallow clients the option to change their first or last name when they are already logged in and booking an appointment.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. Can you please create a one month view of appointments?

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. We often place temporary blocks while we are waiting to hear back from clients, and it would be helpful to be able to search for "BLOCK" to see all those instances.

    We also do weddings, but on occasion a wedding appointment gets lost in the shuffle. So we would like to be able to search "Wedding" to see all upcoming wedding appointments.

    2 votes

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  5. 4 votes

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  6. Boulevard doesn't send an updated text to the service providers when an appointment has been reschedule to another date/time. Only the original appointment booking and cancellation. Please create a text feature for this.

    15 votes

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    1 comment  ·  Admin →
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  7. Have a specific icon that shows that a credit card on file is expired

    3 votes

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  8. Automatic voicemail box to visual text would be so helpful to see when business is closed.

    1 vote

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  9. Control over locking start times based on staff, category, or service.

    A universal start time can be set for example all appointments are at the top of the hour. However, some of our services are not a full hour long, or others require more setup time and cannot begin at the top of the hour when sharing a resource with daily operations.

    It would be great to have a way to have controls over start times that had more adaptability.

    1 vote

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  10. show clients' last names when viewing the calendar/schedule on the app.

    2 votes

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  11. make clients' last names visible when viewing the calendar/schedule on the app.

    2 votes

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  12. Ability to share business name in text messages so that clients see the business name as the text sender

    4 votes

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  13. Ability to restrict membership audience based on whether the client has an existing membership already.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Pre-exisiting or returning client profiles should be able to be recognize by entering in their phone number when coming in as a "walk-in" .

    3 votes

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  15. Ability to have OTB emails or texts created for multiple location and have the merge tags dynamically update to fit the correct location name and business name when sending to clients across multiple locations.

    1 vote

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  16. Split merchant processing to allow for franchise royalties to be deducted directly from franchisees' transactions and sent to the franchisor's account, while sending the remainder to the franchisee's merchant account.

    1 vote

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  17. I’d love if Boulevard offered an Ambassador Program option that works like the referral program but allows us to assign unique codes with adjustable discounts and rewards per ambassador, in addition to the current blanket give X get X setup. This flexibility would make it easier to tailor incentives and better support influencer partnerships.

    1 vote

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  18. Show gift cards at checkout instead of having to go into the patient profile to check for one

    6 votes

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  19. Integrate with tippy tipping service so tips go directly to employees and owners arent taxed extreme amounts

    5 votes

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  20. I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.

    For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…

    18 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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