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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7860 results found

  1. Support and implementation of MCP vs APIs

    2 votes

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  2. There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    6 votes

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  3. Please add prices and service durations to both service menus (gear & manage). This would be so helpful to see this info a quick glance. Maybe there could be other categories we could view there, too.

    1 vote

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  4. Automatic Refund to patients who cancel with in the window of our policy, so we don't need to manually go through each transaction and do it ourselves.

    5 votes

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  5. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    5 votes

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  6. It would be nice to see why an item was discounted (what discount was used) under past sales orders.

    8 votes

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  7. Currently, Boulevard allows us to enter detailed product descriptions, but these descriptions are not visible or easily accessible to employees during checkout or when assisting clients. This makes it difficult for staff to confidently answer client questions or properly explain product benefits at the point of sale.
    From a usability standpoint, it’s unclear why the description field exists if it cannot be referenced by employees.

    Making product descriptions visible would:

    Improve staff education and confidence

    Create more consistent client messaging

    Increase retail conversion

    Reduce the need for external cheat sheets or training materials

    This would be a small but impactful…

    2 votes

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  8. There should be a setting for the app only, not the desktop, to prevent service providers from picking what schedules they monitor. I only want my staff to see their schedule on the app.

    2 votes

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  9. There should be a setting that allows all service providers to see the schedule, but not look into history of other service providers clients.

    2 votes

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  10. It would be helpful to be able to search for any clients who are scheduled for future appointments for specific services/treatments.

    2 votes

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  11. To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.

    4 votes

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  12. Even if the 1st term of membership is discounted 100%, it should still require a CC to be attached

    3 votes

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  13. Members should be properly categorized in Blvd in a way that allows for us to filter client lists and reports by membership status. This should include automated membership tags. EX: Attach a tag to a membership that will apply to a client when it's actively on their profile

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. When a client opts in to receive text messages, automatically send a Welcome SMS that includes a contact card (vCard) so the client can easily save the business’s contact information to their phone.

    Description
    Upon SMS opt-in, clients would receive a one-time welcome message such as:
    “Welcome! Save our contact so you always know it’s us.”

    This message would include an attached or linked contact card containing:

    Business name

    Phone number (call + text)

    Email address

    Physical address

    Website

    Why This Matters

    Improves deliverability: Saved contacts are less likely to be filtered or marked as spam

    Builds trust: Clients immediately…

    3 votes

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  15. Allow for charts to have a preset tool (eg. pencil or pin) that is defaulted to when the chart is open so the provider can begin marking up the chart immediately without needing to first select their preferred tool.

    3 votes

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  16. 12 votes

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  17. We would like to be able to block everyone without adding an individual time block to each schedule. Can you create a BLOCK ALL?

    36 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  18. please place more than 3 options for the tip suggestions 4-5 options allows people to tip more, or not feel guilty when they cant. Its a fact that if there are button options listed for you the client is more likely to choose one than to put a custom amount and if its available on the screen they're more likely to just click on the screen and sign. This would be making it easier on the client at checkout and only having 3 options limits them. 18% 20% 22% 25% is better than 18% 20% 25% or 15% 20% 25%…

    1 vote

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  19. Front desk can't create schedule blocks

    1 vote

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  20. I want to submit some forms for review but not all for form sign offs to medical director

    2 votes

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