7208 results found
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Have an icon that shows when a credit card on file is experid
Have a specific icon that shows that a credit card on file is expired
4 votes -
Reminder to add card for memberships sold using a non-card payment method
When a client pays for a membership with another payment method besides a debit or credit card, it would be nice to have a prompt appear to collect a card on file and record the client consenting to storing the card for the membership's renewals in the future.
2 votes -
booking notes
Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.
3 votes -
Allow forms to be sent outside of a upcoming appointment
We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.
8 votes -
Walk in clients efficiency
Pre-exisiting or returning client profiles should be able to be recognize by entering in their phone number when coming in as a "walk-in" .
4 votes -
"Phone Call" or "Correspondence" chart
It would be helpful if were able to add a "phone call" or "Correspondence" note to the patients file. So we wouldn't have to create an appt. every time the NP speaks to a client and needs to document a note.
3 votes -
Feature Request: Improve Payment Display When Using "Other" Payment Type
When splitting payments, particularly when using the "Other" payment option, it would be helpful if the system only displayed the amount currently being charged to the card at the time of client approval, rather than the full original total.
Currently, when discounts or alternate payments are entered under "Other," the original total still appears upfront. This often confuses patients, as they don’t immediately see the applied discounts or partial payments, leading to concerns and requiring additional explanation.
It would improve the client experience if the interface reflected only the actual amount being charged at each step, with the full breakdown…
2 votes -
charts
To have the ability to have charts grouped together by services. When you have a client that gets multiple services having to go back through charts to see what you did last is very difficult.
2 votes -
working out commision split after taxes and fees
dont want to pay all the credit card fees and taxes from my portion of the commision split. with square i was able to calculate stylists commission after the fees are taken out
2 votes -
adjusting product units
We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units
17 votes -
Customizable connected fields on forms that are reportable
There are other questions that should be able to automatically feed into the client profile that are specific to the business. Additionally, they should be reportable to be able to further understand their clientbase based on certain fields for further recommendations/marketing outreach
3 votes -
Access To Summary reports
Let us allow certain employees to view certain summary reports. Right now they can only access the reports and not summaries
2 votes -
System to turn off same day reminders when a staff member is sick
When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.
We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.
3 votes -
online booking
Blvd is great from the admin side, but it's customer facing side is TERRIBLE. I need ya'll to prioritize fixing this.
I switched to BLVD a year ago after a decade with booker. I made the switch because I needed some of the features that boulevard offers that booker didn't. BUT IT HAS COST ME SO MUCH IN BUSINESS. I get complaints and confusion from customers about the online booking every day. The BIG issue is not being able to see all the available times in one view. Instead, people have to select a time and get assigned to a…
172 votesHey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
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Marking up of chart, we should have more ability to "zoom in" and "zoom out" out of picture during the mark up.
When I mark up my charts for my patients, I like to go over where I'm doing things , how much, and why. The current markup doesn't allow for you to scroll in and out easily. Right now, when I go to zoom in, sometimes it will go back to the chart and then I have to press back in. Also, ability to make the markings smaller, especially for the "dot" markers. I want to be able to fit an entire upper face of marking and still have client be able to clearly see where things will be going. Another…
1 vote -
Add a custom referral link, not just a form for us to fill out. I would like to link Boulevard on my site to offer referrals!
I wanted to ask if it’s possible to create a custom referral link instead of only using the referral form for the $1000 credit.
I’d love to feature Boulevard on my website as part of my favorite resources and offer referrals directly through a link.
A lot of people admire our setup, and it would be much easier to refer them if I could simply share a unique link rather than have every referral go through me manually.
Is there a way to generate a personal referral link, or could this be something you enable? It would make referring Boulevard…2 votes -
retail cost
The deatiled line item report is an incredible report but I'm wondering if there is anyway to add a column that notes the retail products Cost to company?
2 votes -
3 votes
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having a place to store gift cards that show under tender
having a place to store gift cards that show under tender
2 votes -
See deleted employees' appointments on calendar view
For old employees' who've been deleted from Boulevard, please make it possible to see their old appointments on the Calendar View! It is very difficult to run a report, and not very quick or user friendly. Thank you
5 votes
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