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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. Currently, it is on the Gear icon, not the location level. This can lead to multi-location dashboards to have incorrect data.

    1 vote

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  2. 1 vote

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  3. when clients pre-purchase Botox Units to have the option to set an expiration date/void the units instead of contacting Boulevard team to remove them for you.

    1 vote

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  4. When the system is set for HIPPA compliance it auto logs you out after a certain time but it should reset to the log in screen -

    1. Because (most importantly) all the client information is still visible on the open screen and therefore not truly protected

      1. It is incredibly frustrating when you are working on a chart or back end experience and then you realize you have been logged out and none of your work is saved.
    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Bella Medspa would really like for new clients to be able to apply the referral program discount to packages and not just services & products.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. In addition to price and time accommodations, include note accommodations for specific services, such as formulas or a special process for a client, rather than having it in notes, which can be overlooked if different providers are servicing a repeat client.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well

    10 votes

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  8. It would be awesome if there was a separate messenger app just for messages. There could be a team group tab where it would be a group message and then you can also text clients (an option to unread messages would be great too!)

    25 votes

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  9. I would like to put in a request to have patients sign invoices prior to treatment.

    1 vote

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  10. When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.

    I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.

    1 vote

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  11. When prebooking an appointment, it would be helpful if, after selecting a time on the calendar, the view remained on the currently selected date rather than automatically jumping back to today’s date. This would streamline the process and reduce unnecessary navigation.

    Additionally, it would be great to have a “Book Client Again” button for guests who want to prebook multiple appointments. This feature should automatically suggest or give the option to book the next appointment based on the same interval (e.g., every 4 or 6 weeks) from the last appointment that was booked.

    2 votes

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  12. to be able to send a patient a photo

    2 votes

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  13. Add a function to the waitlist that insterts a requested waitlist appointment into the schedule, in a specific color block so the the business is aware of a potential appointment time that could be filled.

    3 votes

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  14. Automate emails to go to patients specific to how many days since they had a specific service if they have not rebooked for that service. For example, 90 days post botox, 6 months post vaginal rejuvenation, 15 months post lip filler, etc.

    1 vote

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  15. Send a text or email automatically to a provider when a file is uploaded to the patient's portal

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Send a text automatically to a provider when a file is uploaded to a patient's portal

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  17. 1 vote

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  18. When checking customers out, we don't see the items broken down in a list, but instead subtotaled all together. It's helpful for them to see how much each individual product costs, rather than the total of all the products.

    1 vote

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  19. Just let my provider see the patient's dob from the Pro App so they know the age of the person they're dealing with. Making them run to a desktop computer is screwing up our flow.

    2 votes

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  20. Currently, a PO can be saved with some lines containing an orer quantity of 0. This can happen when using our bulk add feature and saving without removing those specific lines. It would be a lot more efficient to either remove those lines once the PO is saved since they are irrelevant to the order, or not allow the PO to go past draft status without the user removing those line items or changing the order quantity themselves.

    2 votes

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