7167 results found
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Change wording to a rescheduled appt text to indicate it's a change to an appointment
Currently, a change to an appointment will send to the client with the exact same verbiage as an initial booking. This causes confusion for clients who may mistakenly think a duplicate appt was made in error (before they click through into the client portal details).
Slightly changing verbiage to indicate that a date/time has moved rather than a brand new appt text would help differentiate which is a new appt and which is a change.2 votes -
Make Modifiers Assignable to Staff
In order to utilize the modifiers we need to be able to select which staff are able to do which modifier.
2 votes -
Ability to apply discounts to a client's account based on status - eg. "employee", "friends and family"
The option to add discounts to client profiles, based on their relationship to the business. These would be toggled on until toggled off or removed and would auto-apply online or in-person.
2 votes -
patients access
Allow patients access to review/access their own charts. We have multiple patients requesting access to their treatments/history but have no way to access records. Patients have a right to access their treatment charts.
4 votes -
Editable Referral Codes
I would like to suggest editable referral codes. The auto generated codes are lengthy and not easy to post on social media. Many of my clients use social media to share their experience and the auto generated code is not easy for viewers to remember.
1 vote -
Have a way of logging client reschedules, especially within 24 hrs.
we charge half the service price for clients cancelling or rescheduling within 24 hrs. so it would help if there was a way to view if the client rescheduled in the 24 hrs of their originally scheduled appointment.
2 votes -
High level view of all service details settings across the business
Its very manual to go into each location, then each service or staff to understand who is assigned to which services. At over 100 locations, this becomes very overwhelming. It would be very impactful to have an admin view of who is assigned to services, which services are bookable online, which are even active at what locations, etc.
2 votes -
Review for the products
We would like to add the options to send our clients the notifications to rate not just a services , but our products as well , and if its possible for that clients, who had experienced it more then 1 month from date of purchase
2 votes -
giftable membership vouchers
Allow option to make membership vouchers giftable. This is a great way for members to refer a friend. Currently we use a very clunky work around to make this happen. Also still needing to be able to add products to membership.
2 votes -
Automated, custom message sent to No Show/Late Cancel clients
Ability to automatically trigger a customized email and/or text message to clients when they late cancel or no show to their appointment to reiterate the cancellation policy and inform them how to properly communicate last minute missed appointments to the business.
2 votes -
Create a Payroll Report
Create a full Payroll report that includes:
Commission and tips (like current commission summary)
Total hours from time clock report
Bonus points for:
Method of tracking days off in the report (official days off, not just "days not scheduled")
area to add adjustments to pay before downloading the report. (for training, paying for discounted services, etc...)This one report would be almost everything needed to enter into any payroll system with some basic formatting.
6 votes -
Upload photos during online booking
It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).
5 votes -
automated campaign appointments generated by text vs email
it would be great to see the breakdown of how many appointments were generated by text vs email in the automated campaign reports
2 votes -
Sync Boulevard schedule to google calendar
On AR I could sync my appointments automatically to my google calendar for a more complete overview of my day. This would be EXTREMELY helpful
6 votes -
Open tickets
Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!
6 votes -
Logo Size
Our "logo" isn't a picture or design, it's the name of the business in fancy writing. In most every case where the square logo is present, we can barely read the words. It would be great if we could customize the size of the logo for different screens. Also, the self-booking overlay image has such a dark shadow over the top that you can barely even see the picture we chose. Please give us the option to change the intensity of that shadow.
3 votes -
Additional Analytics on Email Marketing
I would like to completely move away from Mailchimp and use the email marketing from BLVD. To do so, I would love for more analytics to be added on the backend. I would like to see what was clicked on in the email and then if there were any appointments and how much money came from that appointment. Additionally, I would like to be able to click on the current analytics like unsubscribed and failed, to see what clients these are. Thank you!
1 vote -
Ability to suppress an email notification to the client when a package of vouchers is applied to their client profile.
This access would allow the business to load a free package or other items onto a client profile via an online sale, without triggering a notification to the client.
1 vote -
Ability to modify an appointment with more than one offer code via API
This would allow a business to apply additional offers to a client's appointment, when the client has applied a single offer code when they booked their appointment initially.
1 vote -
Increase date and time options for Marketing campaigns
Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.
1 vote
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