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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7856 results found

  1. I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…

    5 votes

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  2. Currently, it appears that the ability to edit products, SKUs, services, and related operational settings requires granting “Manage Business” access through the gear icon. The concern is that this also appears to give the user access to areas they should not necessarily control, including permission groups and staff privilege settings.

    This creates an internal-control and security issue for businesses that need to delegate operational setup tasks without also delegating access-control authority.

    A business may reasonably need a manager or operations staff member to:

    • Create and edit products
    • Add or edit SKUs
    • Manage inventory-related product details
    • Create and edit services
    • Update…
    1 vote

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  3. Right now, it appears that the ability to edit products, SKUs, services, and other operational settings requires granting “Manage Business” access through the gear icon. The problem is that this also gives the staff member access to areas they should not control, including the ability to edit permission groups and potentially change their own or other users’ privileges.

    For our practice, this creates a real internal-control and security issue. We need to delegate operational setup tasks to trusted managers — for example:

    Creating and editing products
    Adding or editing SKUs
    Managing inventory-related product details
    Creating and editing services
    Updating service…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. Allow customers the option to purchase a single session without having to book an appointment. If there’s a sale and a customer wants to purchase a single session and use later they can’t. Boulevard forces an appointment for all services unless purchased as a package or membership.

    1 vote

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  5. It would be nice to have a 4 day view even when there are more than 6 staff members /resources available. It's hard to schedule out multiple days without this feature.

    1 vote

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  6. Allow for documentation of finer/thinner pencil lines. This will increase accuracy with documenting filler placement. The pencil lines now are very thick and it's hard to show details.

    2 votes

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  7. A page like the cancellations page that shows only rescheduled appointments. Often times a client will reschedule same day, close to their appointment time and I cant find who it was, like their name to see if it is a common re occurrence.

    11 votes

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  8. A credit on an account should be in red so that the person checking them out see's it easily.

    8 votes

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  9. On the Sales Tab, next to order status, it should list the payment method.
    Very beneficial for business that use several 'other payment types'

    1 vote

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  10. 1 vote

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  11. For before and after photos, an app or a place in the app, so that we can take pictures and they automatically upload to the gallery with a ghosting app so the before and afters are perfect.

    1 vote

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  12. Allowing multiple bookings, clients should be able to book multiple services and multiple technicians at the same time on the professional app. This is very common in the nail salon industry. For example, one client may get a pedicure and manicure at the same time, with one technician working on their toes and another technician working on their nails.

    1 vote

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  13. I know there has been work on text notifications, but I would like to include more flexibility. Including adding at least 1 more notification about an upcoming appointment via text. I would also like the ability to push this text out 7 days prior to the appointment.

    1 vote

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  14. I have just recently started using the text marketing feature. I have to be strategic with how often we use it due to cost. Currently it only tracks how many clients have "clicked the link" in the text message. Our clinic needs to know if those clients are actually booking an appointment through the link, not just clicking it. The ability is already there within the automated campaigns. It would be a beneficial update for the blast campaigns to show the same data.

    1 vote

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  15. We need a link to to send to the client so they can add their own credit card info to their account without us having to call them

    1 vote

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  16. 1 vote

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  17. An alert for when a room is overbooked

    3 votes

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  18. easy way to view and look up unfinished and unsigned charts

    3 votes

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  19. A direct integration with Go High Level for marketing, funnels, and automations in general. Currently have a custom API and it is still extremely messy and essentially not usable.

    4 votes

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  20. I would like no pricing displayed on the booking overlay for specific treatments. I don't want it to show the price, and I don't want to show zero dollars. I want it to just be blank.

    4 votes

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