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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. It would help if staff could view the cost of products from the app so if a client asks how much a product is before they come in for an appt they are prepared on the cost

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. 1 vote

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  3. Discontinue the second daily journal entry you send to Quickbooks Online Edition (QBO). I can't understand the point of it but it's completely wrong and I have to go through QBO each month and delete it. I mean, it's obvious that whoever maintains the app connection to QBO doesn't really understand accounting, and the upshot is a lot of extra work for the accountants. Latest case in point - during January, every journal entry for about a week posted all activity to the unredeemed vouchers code instead of sales etc. Bottom line, you're creating extra work for me, and I…

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  4. We offer virtual consultations and exams, and we need to have appointment-specific reminder texts for these visits. Currently, our standard reminder text is being sent, which includes our office address and is causing confusion for patients. We would love the ability to have separate reminder texts for virtual appointments so patients are clearly informed that their visit will be conducted online.

    3 votes

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  5. We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously

    2 votes

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  6. Currently, the referral program grants the assigned reward to the new and existing based on the new clients first closed appointment. However, businesses that often either require or strongly recommend a consultation FIRST, would benefit from only granting this reward to both clients when the new client actually comes in for a PAID service. Otherwise, a reward is being granted when the business never actually received revenue.

    2 votes

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  7. report that includes tip and service commission for easier payroll

    9 votes

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    1 comment  ·  Reporting  ·  Admin →
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  8. Add a percentage to zooming in and out of photos instead of just (+) and (-). This can be critical to getting the same look for photos in a side by side comparison.

    2 votes

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  9. Price Adjustment button larger more visible.

    1 vote

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  10. We need a way to have specific amounts set for deposits, not just a percentage. Like $50 for some services, $100 for more expensive ones. For instance, Botox doesn't have a set price, so I can't use a percentage to take a deposit for the appointment. Taking the deposit manually for a specific dollar amount is SOOO much work when tox is such a common appointment.

    1 vote

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  11. 7 votes

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  12. So I am currently a small salon. We dont have a need for a front desk currently. So when I am not here, if we have a walk in, my stylists didnt have permission to sell products. So I gave them access to the sales tab so they could create a new sale and sell products, but by doing that it gave them all access to the back end. Which they do not need to have access to. So I am looking for a new permission to be granted where they can create new sales, but not have access to…

    1 vote

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  13. all new clients for hair that don't book online correctly go into a pending situation awaiting pictures or a consult

    1 vote

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  14. Pretty please integrate with Weave

    1 vote

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  15. Parter with a company that has existing hardware like Visia or or Aura and allow it to map to clients charts. This would be ground breaking + offer BLVD users in the medical realm or even esthetics to capitalize on client photos with a win/win situation for BLVD + said partner.

    2 votes

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  16. 2 votes

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  17. I would to be able to attach a picture to the products for online sales.

    1 vote

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  18. Hello, sometimes our team gets booked too many pedicures and we have to toggle them off temporarily. Make an all in one toggle off so we don't have to go into each service item to do so. For example; Pedicures_________Toggle Off.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. On the desktop version the whited out areas are providers non-working hours, on the app the providers working hours are white. It's a complete opposite from one to the other and makes it unnecessarily confusing to not use the same color theme across both the app and desktop.

    1 vote

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  20. Need to let my front desk/patient coordinator staff edit phrases they frequently use, and would also like them to have access to offers and discounts since they are the ones checking people out. Currently can only access this as a business manager.

    5 votes

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