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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. I need gift card options for much greater than $500. I frequently have sold them for $5,000.

    1 vote

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  2. Most platforms don't charge for sms text-why are we charged exorbitant fees on top of the high price of this platform? This makes me consider leaving BVD. We are consistently getting messages to "send text blasts" to clients-it can cost hundreds of dollars. When will BVD address his? There have been so many posts about SMS text charges.

    3 votes

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  3. This would allow a manager of nurses to establish a set number of charts that each nurse would need to complete in a given day or week, before submitted to the medical director for sign-off.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  4. When there is an offer code with auto apply turned on, let the client be able to see the discounted price on the self booking overlay, currently if they meet the criteria for an offer code it still shows the retail price and not the discounted price, make it to where they can physically see the discounted offer on there end and not just our end when we are checking them out.

    1 vote

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  5. We have one instance of Boulevard with two locations. One location is open for the general public and the second location is a fully different brand that is members-only. When we allow online booking for the second location, any current or prospective clients can select and book at the members-only location.

    Ideally, Boulevard would have the option to create a new site/URL for each separate location so that the members-only salon is a separate URL that we can share with members.

    Another feature that would be helpful for this use case is if the online booking had an option to…

    1 vote

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  6. We'd love a text/communication box pinned to each day's schedule — specific to that date and visible to all staff without clicking into an appointment or client chart.

    Right now, day-of operational details (provider running behind, equipment issues, VIP arrivals, group bookings, day-specific reminders) have to live inside individual appointment notes or get communicated through texts and sticky notes outside of Boulevard.

    A date-specific notes box would keep the whole team aligned at a glance. Ideally it would be movable/draggable so it never blocks schedule info, editable by permitted staff, timestamped with the author, and visible on both desktop and…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Would love to be able to set recurring blast campaigns - for example, being able to send out a welcome email on a recurring weekly basis for first time appointments or being able to send out a "botox reminder email" to those that have had it more than 3 months ago -- but keep it recurring.

    1 vote

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  8. introducing our service at affiliate medical wellness center with lifetime payment of $99 on all preferred services

    1 vote

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  9. All unread messages should automatically be listed at the top. If a marketing message is sent and there are unread messages they get lost in the shuffle.

    5 votes

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  10. All booking-related notifications are delivered to owners and administrators to ensure seamless business operations

    11 votes

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  11. Please make it possible to just require a flat deposit amount across all services instead of % !

    25 votes

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  12. No Show appointments remain on calendar just maybe turned red? This way it doesnt look like a provider had no one booked. Right now it just is taken off the calendar and negatively effects utilization of schedule .

    2 votes

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  13. We would like the ability to reject using loyalty points on a sale, if another offer is already applied. For example, we have 20% off some old packaging on products, but clients are also able to apply their loyalty points, and then we make no money on the sale. We would like the ability to limit the amount of discounts a client can apply to one sale.

    2 votes

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  14. with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.

    2 votes

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  15. In the booking widget, when a client clicks on the calendar to scroll through dates, it should highlight the dates that appointments are available instead of playing a guessing game clicking on the date to see if there is anything available.

    2 votes

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  16. The referral program needs to be updated. Right now, referrals are applied as discounts, which reduces the total service amount and directly impacts stylist earnings. Instead, referrals should be handled as a separate payment type (e.g., “other”) so stylists receive full compensation for their services.

    2 votes

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  17. If someone calls and wants to purchase a membership, we don't have a way to send them a link to complete, or send them the agreement to sign. We have to direct them to the website to do it themselves, and we all know if they have to go out of their way they are less likely to do it on their own. Can we have it to where we can complete it for them after it sends them the agreement to sign so we can make sure it gets done? I hope I explained that right. It sounded right…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. I would recommend an alert that pops up on BLVD dashboard when there is a pending prescription to sign. Or there is an option available through Scriptsure that allows you to set alerts through SMS or email when there is a pending prescription - if we could make this option available through the BLVD integration, that would be excellent!

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. I know everyone is on the AI hype wagon. I am not against AI, but I would love to see work on some suggestions that have been hanging out for over 5 years (turning off tips per provider/service, moving forms between clients, etc...)

    It seems like Boulevard is focused on the next big thing all the time and losing track of what made you special: excellent scheduling and a feature rich experience for a variety of salons and spas.

    Please take like one month and focus on some of this low hanging fruit, then go chase whatever AI dreams you…

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Medical aesthetics practices frequently collect reservation fees before the appointment. Many of us intentionally don't enable online booking because consultations require screening and scheduling by staff. We need the ability to generate a secure, appointment-specific payment link via SMS or email without requiring online booking or a processor migration. The payment should automatically apply to the appointment reservation and update the appointment status.

    1 vote

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