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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.

    6 votes

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  2. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    17 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Have BLVD email or text automate links of openings to people on the waitlist to book, so we do not have to manually reach out each person on our waitlist.

    3 votes

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  4. It would be great to have more flexibility with vouchers for memberships. For example, if a client gets 1 Classic Facial every month as one of their membership perks, but they want to upgrade to a Hydrafacial, we should be able to book the HF and still apply the classic facial voucher to the service. So that way, whatever the balance is, that is all they would pay for. Finding a work around for this has been challenging and very time consuming.
    Additionally, it would be nice to offer a perk that is only good once, instead of monthly. For…

    3 votes

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  5. So we are just new to this software and we have few ideas that we think might help in improving your features.
    As for the Forms & Charts, we created Intake Forms for our business and have it filled out by our patients as they check in. Those intake forms are very essential and must only be completed once. My idea would be to have all the completed forms reflect in the patient's account not just on the day they filled it out but in the future appointments as well.

    2 votes

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  6. 2 votes

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  7. Please add a Date of Birth field to the initial online booking ‘Book Now’ new-client signup flow. Right now, new clients can only enter name, phone, email, and password during booking, so we have to collect DOB separately afterward. Adding DOB at signup would help us capture complete client info upfront and reduce follow-up steps.

    1 vote

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  8. The face diagram used for charting saves a blank copy and the marked up copy every time we chart. We have to delete the blank one each time. It should only save the marked up version, not the blank one.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. it would be nice if clients could see forms form a previous appointment. For example we have pre/post care instructions that the client has to sign at the appointment, it would be nice for then to be bale to review it later. or even it it was a form we could manually email or text prior to or after the appointment.

    4 votes

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  10. Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.

    16 votes

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  11. Self explanatory - Many places pay a flat rate per procedure for commission versus a % - i.e. hourly + $25 per hydrafacial etc.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Built in reminders for Follow up calls

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Reducing duplicates by requiring both email and phone number for online booking. People use different email addresses (work email or personal) to book online. If a person uses an email address that's not been used before it will create a new client ID. Online booking should require both email and phone number, this way the phone number would still match an account in the database and not create a new client ID.

    3 votes

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  14. Instead of having to complete 2 orders the ability to redeem a voucher at time of purchase. 95% of clients buying a package that day are in store to redeem one voucher.

    2 votes

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  15. Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!

    28 votes

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  16. I would like the client name to automatically appear on the forms and charts- I often have to toggle out to remember spelling when I am inside of my forms/charts

    2 votes

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  17. Thank you for building the time clock. Unfortunately, we cannot use it as it is missing fundamental compliance pieces.

    -You need to be able to set limits on clock-in and clock-out, i.e., you cannot clock in 3 hours before the shift.
    -It needs an auto clock-out if someone leaves or goes beyond the time period.
    -It needs to be operated by an NFC tag OR by the iPad/APP.
    -It needs to track paid breaks.
    -Ideally, you have geo-fences and IP restrictions for clock-ins.

    We are legally swinging in the wind here. If you cannot build this, pls intergrate with something…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. An HR user is responsible for employee onboarding and should be able to assign new employees to various user groups, but they don't necessarily NEED or should have access to the same things, such as client information, that the assigned group would need.
    It would help streamline role access for groups to be able to assign to other specific groups (an approved list) without themselves having those same privileges.

    1 vote

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  19. Being able to designate the start time options for an appointment in it's description would help manage calendars. Espeically helpful for providers whose appointments are large blocks--for example, i take 2 new clinets and 2 touchup daily. The new client blocks are 3 hrs. the touchups are 30 minutes. There is no efficient way for me to ensure new clients can only book at 9 & 12 and touchups can book 3 and 3:30. I am having to do parlour tricks in the calendar to allow clients to self book and I am having to manage all my touchups directly.

    1 vote

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  20. If a client already has a profile, it would be great if gift cards purchased for them online were automatically linked to their wallet.

    1 vote

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