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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Ability to require client email address and/or phone number when manually creating a new client profile (to help with minimizing duplicate profiles)

    1 vote

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  2. Better reporting for OTB, especially conversion to booked/completed appointments (similar to how automated campaigns are reported).

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. Finding the right treatment photos shouldn’t feel like searching for a needle in a haystack especially for patients with multiple visits and dozens of images. By allowing creation of folders within the gallery, photos can be grouped by appointment or treatment type. This not only keeps the gallery uncluttered but also makes retrieving specific images fast, intuitive, and stress-free. For busy clinics and detailed treatment histories, this is a must-have for efficiency and clarity.

    3 votes

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  4. An option to export the upcoming appointments for a suspended employee to csv or excel would be helpful as we sometimes want this report rather than working exclusively through Boulevard.

    3 votes

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  5. Because certain states and cities require businesses to allow clients to make cash payments towards recurring memberships, having a way to satisfy a membership renewal is a critical need.

    2 votes

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  6. Payment method needs to be included on all sales reports!

    7 votes

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  7. Would like to have the time setting for before an appointment can be booked customizable by provider and not the business

    5 votes

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  8. we offer services for certain months and want them to auto expire and not be booked outside of certain dates

    2 votes

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  9. I would love the ability to create pre-treatment time (e.g., numbing) that is part of the patient’s appointment but does not block the provider’s schedule.
    For example:
    A patient books Sculptra from 10:00–11:30.
    From 10:00–10:30, the patient is numbing in the treatment room, but the injector is not needed yet.
    The injector should remain available to see another patient until 10:30, when the injection portion begins.
    Right now, if I build numbing into the service duration, the provider is blocked unnecessarily. If I split numbing into a separate service, patients can’t easily book both online in one step.

    2 votes

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  10. Guest are very confused by it appearing that they will be charged the entire fee, when they have vouchers on their account. It would be nice if the verbiage was larger regarding vouchers and also if guest could view how many vouchers they have on their account when they log in.

    1 vote

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  11. Sign ups for memberships should be $0, then charged the first of the following month. Not charged the day the client signs up for the membership

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…

    14 votes

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  13. Send notifications to service providers when their clients reschedule an appointment online. We, currently, only get notifications if there is the client schedules or cancels an appointment.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Can we find a way to integrate apple pay with the existing desktop WITHOUT the need of a separate ipad? That would be ideal. Thank you!

    3 votes

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  15. Repeating appointments and/or blocks need more functionality. For example, if you repeat an appointment once a month the system chooses the same date each month, which ends up choosing days we aren't even open. I am having to go edit every single repeating appointment to be spaced 4 weeks apart. We need option for Quarterly booking, and spacing a certain number of weeks apart, and/or being able to choose the day of the week. There is so much time wasted having to edit and re-edit and re-edit blocks & appointments. It's very frustrating!

    3 votes

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  16. The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.

    23 votes

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    1 comment  ·  Admin →
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  17. We’d love to see Boulevard support splitting a single service across two providers, either simultaneously or in a staggered sequence.

    Example Use Case:
    • Service: Leave Out Sew-In (total duration: 4 hrs)
    • Stylist #1 (First 2 hrs): Performs wash, treatment, blowout, and foundation braids
    • Stylist #2 (Final 2 hrs): Installs extensions and finishes styling

    This setup allows us to maximize team efficiency, keep bookings accurate, and provide a seamless experience for the guest — but currently, Boulevard only allows one provider per service.

    Suggested Feature:
    • While creating a service, allow the option to define it as a…

    4 votes

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    1 comment  ·  Admin →
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  18. We would like an option to toggle the calendar view for resources. Currently, if no resources are selected in the Calendar view and you select an applicable service - a resource is then added back to the calendar view.

    We would like a toggle to keep resources unselected.

    2 votes

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  19. We offer a 7 day trial membership and would like to be able to have a 7 day or 1 week option in memberships.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. I would like clients to be able to apply account credits for online package sales.

    1 vote

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