8138 results found
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Online Booking Refinement
Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.
1 vote -
Goal setting in reports
This would be the ability for a business to set goals or benchmarks for certain metrics for staff. Additionally, tis would allow them to track how staff are performing against those set goals and see their progress in a report.
1 vote -
selling a single service without scheduling
we should be able to sell a single service from the sales menu, that shows up as prepaid and as a voucher. rather than having to schedule the appointment and assign a credit to the account. adding a single session to packages is also not ideal because then calling that category packages is misleading
1 vote -
access to charts
it should be easier to access the charts that can be filled out by the provider treating the patient. it should submit a prompt or pop up or something, or display the number of charts that require attention to be signed off
1 vote -
3 votes
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Customer Update Payment Method
Customers email us frequently because they cannot join a waitlist because they cannot update their payment method. Customers should be able to easily update their payment method as it is needed in the booking flow so that they do not exit the booking process out of frustration.
5 votes -
we need the system to deduct loyalty points when services are refunded
we need the system to deduct loyalty points when services are refunded
10 votes -
online booking exact dollar amounts instead of percentages.
online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.
Can we get a feature, where we can do percentage deposit or an exact deposit amount?
15 votes -
daily anouncement on front desk screen/calendar
Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.
2 votes -
Client Reviews
Allow the reviews from clients to be pushed for other platforms, such as Google
15 votes -
Enhanced gift card location settings, restrictions, and visibility
Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.
41 votes -
Calendar
Full Integration with Google calendars. In all the other systems I use, I log in to my Google calendars and tell the apps which calendars in Google I want to see in the app and post bookings to.
I run multiple businesses each with their own calendar system. I cannot use i system for them all because the are business specific apps/calendars
It should also update automatically in realtime. There shouldn't be a 24 hour wait. I recently added the link to a gcal and after 48 hours it still hadn't shown up in BLVD
1 vote -
Group Booking
Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…
7 votes -
Automated Dynamic Pricing Rules for Peak & Off-Peak Demand
Boulevard currently does not offer a native dynamic pricing feature that allows services to automatically adjust based on demand, such as discounting slower days or applying higher pricing during peak times, weekends, or holidays. Introducing variable pricing rules based on day, time, or date range would allow salons to manage demand more strategically without duplicating services or relying on manual add-ons and policy text to explain price differences.
Dynamic pricing would help salons incentivize bookings during low-demand periods while accurately valuing high-demand time slots, improving schedule utilization, revenue consistency, and pricing transparency for clients at checkout. This capability would reduce…
6 votes -
ability to add credits to multiple peoples accounts all at once instead of going in each client and adding the credits individually.
when we have a promotion/ or gifting a voucher to multiple clients it would be nice to be able to do it all at once, instead of going through all clients and adding the voucher.
1 vote -
Report to show number of charts and forms signed by a medical director
This report would allow their admins to track how many forms and charts have been signed off and completed by their medial directors.
1 vote -
Tip first page
People always immediately ask about the option to tip upon seeing the FIRST page of Duo checkout. Add the tip on first page.
1 vote -
New Reporting: Add date ranges to downloads
Add date ranges to the default names for downloaded reports. The old Summaries used to do this and it is so helpful to have that information right in the file name.
It also helps when you need to run the same report for different time periods to not end up with report.csv, report(1).csv, report(2).csv and then try to remember which is which.
1 vote -
Tentatively Block Schedule When Admin is Booking, so Online Clients Cannot Steal the Spot
Tentatively Block Schedule When Admin is Booking, so Online Clients Cannot Steal the Spot.
When I am speaking to a client via phone, an online booking client can steal the spot/I have to regroup with client via phone.
1 vote -
Date of Birth Visibility
Working in Aesthetics and Wellness, D.O.B should be visible in every aspect of Boulevard. We should be able to see D.O.B. when viewing both Calendar and Front Desk tabs. Such a small change would make so much of a difference in accessibility and ease.
1 vote
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