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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7146 results found

  1. A messaging system for providers and employees to quickly alert each other of patient concerns or questions. Most EMR's have this and it is essential for . interoffice communication as well as documentation of patient care,

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. For the OFFER CODES, can we add a third option under the Audience settings?

    There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.

    Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?

    Thank you!

    2 votes

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  3. Need E-scripts

    106 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  4. Currently you can download a compare photo into the device photos, but then have to upload it back in to the client gallery. Have a button allowing it to save directly to the client gallery. Saving some images interferes with HIPPA for medical services.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. 1 vote

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  6. On the calander it would be nice to have a color change of the appointment when someone checks in.

    A color coding option for appointment types

    capibility to group appointments

    capibility to assign staff ( resource - Room) that automatically assigns the appointment to thier room

    adding a shared card option in client profiles for clients booking and paying for another clients visit.

    3 votes

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  7. We often put temporary blocks on the books with a date indicated to let our reception team know when that block should be released. For example: "Block for Jones wedding (EOD Jan 20)"

    Obviously that is an imperfect method because it requires manual review by our reception team.

    It would be ideal if we could set the block to expire automatically on a day of our choosing-- with whoever created it getting a notification in the process.

    3 votes

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  8. On the Sales > Order > Purchase detail page, include a sidebar callout for the appointment date. This information is already attached through the hyperlink, but would like to see this without an additional dialog box. Allowing to filter by date on the Sales > Orders page would be an added bonus.

    Sometimes appointments are closed out at a later date for various reasons, and this would be helpful when having to investigate issues where this is the case.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. Remove the gift card limit. Allow the practice to set their own amount. Thank you!

    1 vote

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  10. Would like to have two factor authentication available via SMS and email

    1 vote

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  11. I have a client wanting to purchase a $1500 GC and had to break it up into 3 transactions. Super annoying

    1 vote

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  12. Currently, if a memberships terms change in settings, this only goes into effect for new enrollments going forward. Existing members do not see any change, and their existing agreement is still active. If they should be agreeing to the new terms, the existing membership must be cancelled and then resold. This is not scalable, so it would be helpful to indicate that everyone associated with a membership must agree to the updated terms.

    1 vote

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  13. Allow a setting to send reminder texts at the 4 days out from appointment, Not just an email option . Not all clients read their emails.

    1 vote

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  14. 1 vote

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  15. Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.

    1 vote

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  16. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    10 votes

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  17. Be able to color code the resources (by time) so that it matches the providers scheudles... MUCH easier to eyeball the schedule/room availability!

    2 votes

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  18. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINATELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    3 votes

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  20. Need the option for early membership termination fee similar to the late cancel fee option.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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