7860 results found
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waitlisted for services in the client profile
A section in the client profile to say if they are waitlisted for services or not and a waitlist button inside their profile, similar to the booking button
2 votes -
Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts.
Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts. Many clients complain that filling out their names and DOB over and over again on multiple forms is time consuming and annoying.
2 votes -
Upcoming bookings
I would like to see the amount of future bookings by service. For example, we have a goal to achieve a certain amount of facials in a month. It would be nice to see how many have already been booked for the upcoming month.
7 votes -
Add Unread Message Management Tools to Messages Inbox
Boulevard’s Messages inbox currently lacks essential unread message management features, including:
A global “Mark all as read” option
An Unread filter
The ability to search or sort conversations by unread status
For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.
Impact
This limitation creates operational risk and inefficiency:
Unread client messages can be missed entirely
Response times are delayed
Staff spend unnecessary time managing the inbox instead of supporting…
6 votes -
Medical/Surgical History that auotpopulates
Need medical/surgical history that can pull-over/auto populate like allergies and medications and can be found in their chart where allergies and medications are now
14 votes -
Adding "grid lines" as a camera feature when taking photos in someone's chart
When taking a photo in someone's chart (ex. aesthetic note) can we add grid lines so that photos are more consistent. Uploading photos are a hippa violation so we would love to be able to upgrade the photo taking features.
4 votes -
There should be a streamlined option to merge multiple forms into a single form without requiring users to recreate or re-enter existing inf
We’ve found that when clients are asked to complete multiple forms, they often only finish one. This isn’t intentional—it’s usually the result of form fatigue and an overly complicated process.
A simpler solution would make it easy to combine multiple forms into one, add an existing form to another, or copy and move sections between forms. This would reduce repetition, make the experience easier for clients, and save time for staff.
Streamlining forms in this way would lead to higher completion rates, fewer follow-ups, and a smoother, more user-friendly experience overall.
5 votes -
Client search should allow a wildcard search for phone number
The client search bar should locate the client list by any part of the phone number, ie by searching the last 4 digits of a phone number.
Having to start with area code + prefix is far slower as salon locations are regional, thus the majority of clients share common area code + prefix.
Searching via last 4 digits and confirming visually from the list should be possible and preferred.Searching gmail.com works for email, why not phone numbers?
2 votes -
we cannot toggle between two locations in patient appointments
if a patient needs to reschedule across locations, there is no other option than to cancel the existing appointment and create an entire new one. we have two locations and its not possible to just move an appointment from one location to the other.
2 votes -
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I need to know about my staff's sched
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I want to be text notified of all scheduling activity for the business. Not just my own schedule, but all employees.
4 votes -
Be able to print a patients schedule. We long schedule patients out and there is no where to be able to print that or send to a patient
Being able to print a patient's schedule. We long schedule patients out for their treatment and you can't easily print or send an appointment list.
2 votes -
expiration on gift cards
Our salon has a 1 year expiration date on our gift cards. We would like a way to set that in the system instead of having to just keep up with it
2 votes -
Send text message to employee when their client reschedules
When someone reschedules we never know and get confused when there is a gap on our app schedule, it should send a text message just like it would if someone canceled or booked.
2 votes -
Automated Campaign Audience Filters - Reminder to Book
When setting up an automated Reminder to Book campaign, we want to be able to filter the types of clients that the message is sent to - not just to all clients in our system. We have Botox clients that need to schedule 3-4 months out, compared to laser hair removal clients who need to come every 6-8 weeks or aesthetic clients who need to come in once a month. This feature is unusable if we are not able to target specific groups of clients.
15 votes -
Hours booked and future hours sold
We need a report where I can do future forecasting to know how many hours my staff is scheduled and out of those hours how many booked hours are scheduled with appointments. This helps us build their productivity/utilization.
4 votes -
no show
If a client no-shows that should go against their attendance rate. It does not make any sense that if I charge a client a no-show fee it closes their appointment as attended.. That metric is completely obsolete if it is being tracked like this.
4 votes -
Search Functionality during Booking an Appointment
We have a lot of services so it would be great if the client can search for the service instead of having to find it one by one. Especially if they want more than one service in different categories. It's very important for a seamless client experience.
3 votes -
Allow a link within the automatic texting response during off hours
It would be great if we were able to allow links in our automatic texting response during off hours. Prior to BLVD, we used google voice, and we would write something along the lines of "Thanks for reaching out, but the salon is currently closed, if you're looking to book an appointment, you can do so online at www.blvd.com..." This way, it will take the client messaging the salon directly to our booking link. We also included our R+Co affiliate link to generate online product sales as well.
3 votes -
Copy staff schedules
Add functionality to edit staff schedules in bulk. i.e. copy one staff member schedule to another, adjust multiple staff member schedules at one time, etc
15 votes -
URL in Confirmation Text
Ability to add a URL to the confirmation text and other client text notifications. This would allow businesses to share additional information with their clients ahead of their appointment.
4 votes
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