8366 results found
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set up a way where I can easily attach a standard discount to all services and products to my discount reasons such as friends and family.
set up a way where I can easily attach a standard discount to all services and products to my discount reasons such as friends and family.
2 votes -
Minimum Spend Requirement for Online Booking
Add a requirement to patients booking with a certain provider in terms of $ amount
2 votes -
all in one lead integration & messaging platform
I'd like to see the ability to manage all communications & leads from one platform. Text messages, instagram messages, facebook messages, webchat, missed calls, etc. Something similar to Podium. Podium basically copied your EMR and is now marketing a comprehensive all in one solution. They are actively poaching BLVD clients and are having lots of success.
Furthermore, if BLVD also integrated reports into this all in one communication/lead platform, BLVD would have a huge leg up on all like kind systems. Being able to determine lead sources, conversion rates, cost per click etc would be extremely beneficial especially as an…
2 votes -
view forms in client portal
we have patients who request their signed copies of medical history intake, consent forms, etc and it's a pain to print them all since the formatting never fits regular paper (a different issue in general). if they could view their own signed consents and forms that would be ideal
2 votes -
delete services
The ability to permanently delete services
3 votes -
block guests from online booking services with two different stylists in the same appointment
We need to be able to block guests from online booking services with two different stylists in the same appointment. For example, cut with Jane at noon, Root Touch up with John at 1pm
3 votes -
Please add a way to allow technicians to only allow returning guests to them for online booking
Allow technicians to turn off online booking for new guests but make it available for current guests. That way new guests don't even see the technician as an option when booking online. it also allows current guests to book online if their technician isn't taking new guests.
4 votes -
Copy from previous chart for applicable fields
Charts should allow copying from a previous chart for unchanged fields, rather than disallowing all fields to be copied over if one field (eg. multiple choice field) is updated or modified.
2 votes -
Extend Session Log Out Window Options
While I appreciate the platform's focus on security, I would like to suggest adjusting the session logout cadence. Extending it to a longer window (e.g., weekly or every 30 days) or allowing account administrators to configure it directly would be much more effective. Daily desktop logouts are redundant since our devices are already secured with passwords and biometrics (FaceID, TouchID).
Requiring daily logins creates a single point of failure; if 2FA goes down, we risk losing access to our schedule, patient communications, and payment processing.
Please reconsider these protocols and consider allowing account admins to set their preferred security levels.
2 votes -
medications
The new tab Clinical tab for Medications is helpful. However, there is no ability to edit Medication Notes-- they can only be deleted. Please add the ability to edit.
3 votes -
Adding a prominent "Return to Business Website" button or link within the booking flow.
Currently, when a client clicks "Book Now" on a business's website, they're taken to the separate Boulevard booking page. Once they're there, it's not easy to get back to the business's website if they want to browse services, read about staff, check policies, purchase products, or find other information. This creates a disconnected experience.
It would be great if Boulevard could offer an option for businesses to keep the booking experience more integrated with their website. Some ideas include:
Opening the booking page in a new tab so the business website stays open.
Adding a prominent "Return to Business Website"…2 votes -
Booking an add on with a different staff member other than the base treatment
Would love to offer a complimentary skin consultation add-on with our estheticians when a client books an injectable treatment. Right now this is not possible. Would be a great way to cross promote treatments.
8 votes -
4 votes
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Show bookings from blast campaigns
Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI
14 votes -
Display patient identifiers on charting forms
When opening a form or chart to document an injection or therapy, no patient identifiers (name, DOB) are visible on the form itself. Staff can't confirm they're charting on the correct patient until after the form is saved, creating a patient-safety risk of charting under the wrong client.
Request: Add the ability to display patient identifiers (name and DOB at minimum) auto-populated from the client profile — pinned to the top or side of the form and visible throughout the charting process.
This would be especially valuable for high-volume clinical settings like IV therapy where multiple charts are completed back-to-back.
2 votes -
group booking at the front desk
Currently, group booking is only allowed online, and most of our appointments are booked by the front desk over the phone. When making appointments over the phone, the front desk should be able to book multiple people who are coming in together and have them on the same ticket, rather than have to book each person individually. It doesn't make sense that this would be an option online and not for the front desk agent.
4 votes -
Passkey Login
Ability for staff to log into the dashboard by using a passkey, biometric scanner hardware, or similar device for added security and ease of logging in.
3 votes -
Packages, Vouchers and Payroll
Vouchers that are in a package should reflect the product/service cost. Currently if you have vouchers in a package - which we sell during our customer events. BLVD takes the number of total vouchers divides it by the package price and assign the same value to all items in the package. This makes payroll a nightmare and packages useless. An example of this is if you have a package with THREE 60 minute massages at $200 each and THREE facials $100 each. The total package would be $900. When the vouchers are redeemed - both the massage and the facial…
5 votes -
More Marketing Options for Targeting and Reporting
I would like more insight into my marketing programs. For example, I would like to see which patients click on the emails, unsubscribed, etc.
I would also like the ability to resend an email to users that didn't open the previous email.
3 votes -
Gift Cards need to be visible in the client portal
PLEASE ADD GIFT CARDS TO THE CLIENT PORTAL!!! Everyone wants to see their gift card balance in their portal. It is a waste of our time to have a discussion with every client wondering where their gift cards are.
3 votes
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