7432 results found
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Break out New vs Returning client data in more reports
Would be beneficial to able to see more New vs Returning data in reports.
Examples:
1) Referral Sources Report shows New Clients and Returning Clients, but then aggregates all the data for the rest of the report. Being able to filter the rest of the data (total sales and services, etc) for just new clients and just returning clients would show salons just how much revenue is coming in from new clients during a time period.2) Staff Performance Report shows New and Returning clients, but then aggregates sales and prebook rates. Separating prebook rates for New and Returning clients…
3 votes -
product recommendation by providers
To be able to Include the provider’s name when entering product recommendations. This will help us clearly track which provider recommended each product.
9 votes -
Track and make visible every edit that was made to an appointment
It would be extremely helpful to see EVERY adjustment/edit made to an appointment not just if the appointment was cancelled or rescheduled. I would like to be able to see when an appointment was marked as a request, if the appointment length was adjusted, if it was moved to a different stylist etc. As a manager it is extremely helpful to see all adjustment made.
4 votes -
menu pricing visibility
It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…
7 votes -
Require bookings be back to back
We would like an option to require certain bookings be back to back. Depending on Provider or service. This way, no gaps are created in our schedule.
9 votes -
Appointment Copying
At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.
8 votes -
Uploading multiple photos at once
We upload at least 5 images at least per client and currently it was VERY time consuming to upload one at at time. Efficiency is everything!
17 votes -
Pull information from profile for intake form
When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.
7 votes -
entering saved prices for client after check out.
I have removed the ability to change pricing at the front desk computer and i'd like to be able to go in and retroactively remember a client's price so i dont have to change it later, but this option seems to only be available when they have booked their next appointment or at check out. it would be really helpful to be able to add an accomodation like that at any time
2 votes -
Allow staff to send forms to patients independent of an appointment.
I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…
5 votes -
Increased accuracy documenting fine details
Allow for documentation of finer/thinner pencil lines. This will increase accuracy with documenting filler placement. The pencil lines now are very thick and it's hard to show details.
2 votes -
Attach forms in messages
Attach forms in messages as client/patient are willing to give phone number rather than email.
3 votes -
When a customer has a credit on their acct, it would be great if that credit was more visible.
A credit on an account should be in red so that the person checking them out see's it easily.
8 votes -
easy way to view and look up unfinished and unsigned charts
easy way to view and look up unfinished and unsigned charts
3 votes -
service recommendations (like product recommendations in client profile)
Like the product recommendations a same kind of thing underneath for services recommended for a client!
4 votes -
Affirm, Klarna, Afterpay
We need to be up with the times!!!!! BLVD is the only platform in our industry NOT allowing use of Affirm, Afterpay, Klarna, Cherry etc. I understand you can use it outside of BLVD but why????? Makes sense to integrate it into the platform!!!
2 votes -
Client audience filter for membership plan and tenure
This would be the ability to create an audience filter for clients with a specific membership type, as well as target their membership term length (new member, first month, first year, etc.)
2 votes -
2 votes
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Provider Access to Individual Client Ratings in Boulevard
Providers should have the ability to view their own client ratings in Boulevard. Currently, only admins can see these, and enabling this feature for providers also grants access to other providers’ ratings and additional permissions, which isn’t ideal. It would be helpful if providers could receive an email notification whenever a client leaves them a rating, and if they could view all ratings left by clients directly within the client’s profile.
9 votes -
client notifications specific to the service they booked.
we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting
289 votes
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