7200 results found
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Require a consultation/good faith exam prior to completing booking the actual service appointment.
Currently new patients are encouraged to schedule a NP visit when they are a new patient as a good faith exam. Many miss this step and do not complete this prior to their visit since they have to go into a different location and book the visit in a completely separate transaction within the booking flow due to there being a separate exam location.
3 votes -
lock in the divider when editing charts and forms
have the divider prevent other boxes and inputs from creeping up to the top/above the divider when shifting things around or adding new boxes
2 votes -
Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actu
Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actually completed the training.
2 votes -
when you change an appointment type , the system should update any resources attached
When you change an appointment type , the system should update any resources attached.
The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.3 votes -
Duplicate Client Report
A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates
145 votes -
Inventory depletion based on appt type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc.
We should be able to have inventory depleted per appointment type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc. The client should not be able to remove that modifier at checkout because it would mess up my inventory count.
6 votes -
Client Reviews
Allow the reviews from clients to be pushed for other platforms, such as Google
6 votes -
before and after photos
Be able to have an ADD photo button to the Before/After photos. Sometimes you have more than 3 for each and it would be more convenient to add photos vs. adding a whole new chart.
2 votes -
Clients creating new profiles when they online book, but are already a current client
Clients are creating New Profiles or New Accounts when they online book instead of using their current accounts already in the system. There should be an alert when they enter their phone number OR email that an account ALREADY EXSITS with that information. Clients will make a new account and then we have to find their existing one at their appointment and merge, which doesn't always get done and is frustrating. Phone numbers should only be allowed to be on ONE ACCOUNT!
2 votes -
It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag
It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag
2 votes -
make it easier to make an appointment online
There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!
3 votes -
ability to add forms to clients profile
at our med spa we have products for sale that require consent forms. this would be much easier if we could add a consent form, or any form to a clients profile WITHOUT having to schedule them an appointment. our schedules are watched by the company that owns us, so our schedules need to be as accurate as possible.
4 votes -
Block resources from being booked if they are full
It shouldn't be possible to book services (online or over phone) that require a resource if they are already full for that time.
2 votes -
When selecting employees "is working" that it only shows the employees on those days. This should vary by day and not have all employees.
When wanting to see just staff that is working for the week by selecting "is working" I do not want to see all of the staff on each day if they are not working that day but do work a day that week. This is visually challenging and not user friendly when trying to schedule patients.
2 votes -
Can we add a PRINT feature to the Schedule page?
It would be nice to be able to print the daily schedule.
3 votes -
Confirmation Details
Include the day of the Week, Service Provider, and Services Scheduled in the confirmation messages.
For Example: Hi {client name},
You are scheduled for an appointment at Rose Aesthetics Paola on Wednesday, Jan 7, 2026 at 12:00pm CST for a 60min Petal Radiance Facial with Madeline.
When Clients have multiple appointments scheduled, they get confused which appointment is what day and end up having to take extra steps to figure it out. It should be simply included in the confirmation. Even the Booking Confirmation.2 votes -
display offset fee for all
Currently if a client has a card on file they see the 3% offset fee right away and if they do not have a card on file it doesnt' display until they use their card and then have to confirm. This is not a good look and we would prefer if the fee displayed for everyone and then if it's a debit card where they are not charged the fee it would just drop off.
3 votes -
Set forms to expire. For example, a medical history form should be updated at minimum once a year.
Allow forms to have an expiration. For example, a medical history form should be updated at minimum once a year.
12 votes -
First Available Female / First Available Male
Many clients request female or male therapists specifically. Online booking should have 2 more options in addition to "First Available" - which would be "First Available Female" and "First Available Male" (and possibly a Trans/non-gender option). This would make online booking for clients much more easy and intuitive.
5 votes -
Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
3 votes
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