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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8366 results found

  1. Please allow carryover of a GCLID or other advertising click ID into the boulevard overlay for accurate ad tracking. Google tags cannot gather information from any info-boxes filled in with the overlay for enhanced conversion like email / phone tracking. Having a GCLID value that carries over and can be accessed in appointment / order sales tracking would be incredibly useful for businesses looking to narrow down their true ad performance.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. Have the appointment duration automatically update based on the client’s checkout time, so the schedule reflects the actual time the provider spent with the client. This would improve schedule utilization and appointment-length tracking without requiring staff to manually adjust anything.

    2 votes

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  3. When updating product quantities on the new product page layout the "tab" jumping between fields is much less convenient than the old page layout. If I was in the adjustment column on the old page, entered a number, and hit "tab" it would take me to the adjustment column on the next line. Now it takes me to the updated qty, then the save button for the line, then to the adjustment column on the next line. The old format was much more useful.

    Second item: when updating product inventory the "save" button at the top now closes the entire…

    2 votes

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  4. Offering digital gift cards with an auto generated gift card number would be great! We do not offer physical gift cards. So, the only way for us to sell gift cards at the salon is through the salon website via Boulevard.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Our salon needs commission tiers with a layered structure, e.g., $1-2500 = 40% of that amount. Then, the amount between 2500-3500 could receive 45%, and 3500-5000 = 50%, and so on. This should also include an hourly and commission option to fulfill state minimum wage requirements that can be reflected in the commission totals. (minimum hourly rate; or rate desired would work randomly with the commission totals showing that the hourly totals could be nullified by commission amounts if desired.)

    6 votes

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  6. Allow us to message providers like an instant message through boulevard with things that come up as clients check in or out and ask questions without all the providers needing to be at the desk.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. It would be nice to include a picture of our products that can be used for online sales.

    2 votes

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  8. everyone overlooks the available account credits at checkout. it needs to be lit up or more visible to see

    3 votes

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  9. Need to be able to collect a deposit without having to manually remove the pricing of the service (as the deposit price) to be applied on check out. The process right now to be able to collect a deposit is very complicated and take too many steps for our front desk to quickly check-out. It is also up to the front desk to remember to change the price of the service that was booked online at checkout, if not changed, it will charge them again.

    3 votes

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  10. Integrate with classpass

    3 votes

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  11. I know that the Buy Now, Pay Later option just launched today. I would suggest that clients could have the ability to use this option directly on the online booking platform without having to physically come in to the studio. From what I have gathered, it is currently only available through Duo.

    I have a lot of clients who purchase packages and this would be very convenient if they were able to use the BNPL option to secure their package online without having to come in to the studio.

    Thank you!

    3 votes

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  12. When a patient no shows or late cancels, make the notification in patient history red so that it's easily visible that it was not just a regular cancellation.

    584 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. BLVD needs to accept prepaid credit cards Visa/Master Card/AMEX as a form of payment. This is very inconvenient for our clients and embarrassing when it shows that the card has in sufficient funds.

    5 votes

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  14. First time clients can book most appointments online but we would benefit if there was a way to stop specific treatments from booking directly online, instead it would refer them to make a consultation or call the office.

    2 votes

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  15. I would love if there was a way for the client being referred to receive something other than a $ or % off. If we could tie a voucher for a specific service to the client being referred, that would be amazing!

    7 votes

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  16. 10 votes

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  17. Have the software automatically round cash transactions to the nearest nickel. That will make our cash registers more accurate, help us comply with the U.S. Treasury, and let us phase out pennies.

    2 votes

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  18. exspansion tab to allow greater view of practice schedule to accommidate staffing needs and patient preferences for particular times and dates to coordinate appts. two week and month would be ideal.

    1 vote

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  19. Show.patient DOB in mobile app only for confirming with patient live.

    4 votes

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  20. Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.

    13 votes

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