8486 results found
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automatic text for missed calls
I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.
6 votes -
No more vouchers on sales totals - vouchers are now confusing at check out as well
No more vouchers on sales totals - vouchers are now confusing at check out as well
12 votes -
Separate tape for client communications
Please add a separate tab within "client notes" for "communications" specifically so that the client notes section can be reserved for important information
2 votes -
Allow clients to import their own forms so they don't have to re-type and create entire new forms.
Let clients import forms into Boulevard that they may already have made or that are standardized from products or devices. That way there is no need to re-create an entire form that is already available for download.
3 votes -
packages sales from products in check out and the app stats
Separate packages sales from products in check out and the app stats.
2 votes -
NEW vs. CURRENT Clients Online Booking
We have an issue with New Patients/clients booking under existing patients. New Patients require additional time for their appointment. This creates a nightmare for our front desk, since many times these are missing - which leads to a poor customer experience, when they show and there isn't enough time allowed for their appointment. It would be great, if there was a question that could be asked at the beginning of online booking. "Are You Currently a Patient at...? Yes or No. Then based off that question they would be show a list of services they can book. Or, maybe there…
50 votes -
Book multiple sessions over different days
Would like to be able to book multiple appointments from the booking window on different days to set up consistent plan of care. I am able to select 6 different sessions, but it will not let me finalize a booking that's not on the same day.
4 votes -
Please allow for central editing and adding of notifications for multiple locations.
Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?
We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
Even the confirmation emails should be the same for all locations.
Is this possible?1 vote -
Appointments booked for and paid for in advance should show up in the Payments report, even if services have not been delivered yet.
There is a payment list that shows all payments, but it looks like it's only on closed accounts. Not the ones booked in advance. It would be great to be able to see those as well.
1 vote -
Allow multiple documents to be uploaded into Client Notes at once
Allow multiple documents to be uploaded into Client Notes at once
3 votes -
GC Search by Recipient Option
We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)
4 votes -
Ability to modify order or modifiers & add-ons appear in Online Booking
We would love to see customization of what order Add-Ons and Modifiers for services can be listed in. This would be specifically helpful when clients are booking online! Our hope is for our modifiers to show before add-ons.
Example, we would like for Modifiers to show for our SKNLAB service before Add-On's because the modifier section is where they will be choosing their service type.
3 votes -
Warmer sounding after appt message. Maybe a thank you for booking with us, and we hope to see you again .
Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!
1 vote -
Client self-checkin on their own device
Can we add a self check in? Somehow verify that the client is near the salon before check in is allowed. Like with fast food restaurants, you are required to be near the location before the order is confirmed.
1 vote -
Customizable badges
Ability to create custom badges/tags for clients who fit certain criteria. Examples include one voucher remaining, membership status, pre-booked appointment, etc.
1 vote -
Membership Management
It would be very helpful to have a place to manage members of memberships. For example, being able to pull active membership reports that show each member etc. Currently I am unaware of any way to do this.
1 vote -
Reports: Sales and Refunds: Date Created
The Sales and Refunds report has a column called Created On. Unfortunately, dates aren't in mm/dd/yyyy format. The leading zeros aren't there. For instance, February 2nd isn't 02/02/yyyy it's 2/2/yyyy. This creates a problem when sorting the data by that column. So the report for the month, when sorted by the column "Created On" puts the transactions from the 2nd after the 19th. To solve this problem please change the way dates are recorded in the system. Thanks!
1 vote -
View prior invoices and current payment options from Ipad App.
When in the room with a client discussing add-ons and price, it would be so helpful if we could see if they have account credit or vouchers available to apply to the service. This would make providing quotes on the fly so much easier. We currently use a paper "ticket" that the front desk creates and hands to the service provider.
1 vote -
Chart Sign-Off Pending Notification
Notification for when a provider submits a chart for review by medical director for sign-off.
54 votes -
Shorten appointments after checked out
Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)
6 votes
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