7872 results found
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Membership pause history
Is there a way to see how many times someone has paused their membership and for how long?
3 votes -
marking an individual online booking as read
when you click on an individual online booking, theres an option to make it as read. Sometimes there is not enough time to go through each booking so when theres 30+ bookings, its hard to organize which have been looked at/audited vs which are actually new and haven't been seen. Just a thought
4 votes -
customized client emails that are not campaigns.
It would be nice to send an email to upcoming appointments with specific details for their appointment. For example, If i see I have 3 microneedling one day...I could upload my microneedling email and then send it to those three people to make sure they know some of the pretreatment instructions that clients forget frequently.
1 vote -
icon
Add an appointment icon to identify if the client is seeing more than one service provider that day.
2 votes -
Plugin for "specials"
While we utilize the overlay for all services, we would love to see the ability for specials to have their own booking links that could be set to pull into a "monthly specials" section or page on the website, automatically.
2 votes -
auto tag clients
Automatically tag a client when a product is purchased.
We have monthly memberships and we manually add a 'member' tag, but it would be time-saving if you could setup the products to auto tag upon purchase.
Thank you
12 votes -
Allow faster scanning at checkout
This would require a backend change most likely - but when scanning things in checkout, it would be extremely helpful if you could scan items in and immediately go to the next line without having to wait for the system to find the first item in the database.
If a person hits enter to go to the next line at checkout, it could continue searching for the previous item in the background while allowing sequential entries. I've used web-based envision before and it would show small loading bars under previously entered items until it finds them, but wouldn't stop you…
2 votes -
Photo Upload
When our photo's are being uploaded to our patient file it's telling us it too big. Being able to upload a 'bigger' file would be helpful.
1 vote -
Member option under "add filter" in Client Section
It would be so much easier to filter through members if there was a Member option under the " Add Filter" in the Client tab. This would help us quickly find all members and easily get their info for email blasts and other forms of communication.
1 vote -
Allow specific services to be deposited to it's own merchant account.
I would like to set up a separate merchant account for all IV/Vitamin Therapy services to be deposited to regardless of who performs the service. Can you please set up this option? It makes for cleaner bookkeeping when there are multiple divisions in a medspa.
1 vote -
attach services to a merchant account
I would like to set up a new merchant account for all IV/Vitamin Therapy services to funnel to regardless of who performs the service. Can you please set this feature up?
1 vote -
Include Client name breakdown in Sales Summary
We would like the ability to view Client Names in the Sales summary. This will allow us to easily gather this data for our end of day reporting.
1 vote -
Duplicate and set different parameters for Automated Campaigns
Duplicate and set different parameters for Automated Campaigns.
Currently I can only run 1 reminder to book automated campaigns with a variable date parameter.
I would prefer to have two different ones, one to be automated to send 7 days after an appointment, and another to be automated to send 14 days after an appointment.
Also the ability to rename the automated campaign. Currently I cannot customize the name and its hard to keep track if it is used for something else.
6 votes -
4 votes
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Online booking should require phone number NOT email
Online booking members have been recreating accounts because they put in a different email address than the one originally provided. In turn this makes them two different accounts, one of which has all vouchers/memberships/history attached, and one that doesn't. This poses a problem at check out when they aren't able to redeem vouchers/memberships without reception or provider knowing to merge the accounts beforehand.
3 votes -
Slow the tutorial videos down for new clients not familiar with the EMR. The current speed is for that of individuals highly familiar.
The tutorial video actions are at such a speed that, unless highly familiar with the EMR, it is very difficult to learn. Perhaps there should be a set of tutorials for existing and seasoned clients and those new to the system.
0 votes -
Product Categories in Location Settings
Add a breakdown of products by product category in the manage location settings similar to how services are grouped by category. Posted on behalf of Vitara Wellness.
1 vote -
Allow for Monthly schedule drops
I like to drop the calendar for the staff and myself at a certain time and date every month (I open March calendar February 20th at 8am). I was able to do this with acuity with some work arounds, would love the option to go in and prepare the schedule for each staff member and either manually or automatically trigger Boulevard to drop the schedule and notify clients via text/ email
1 vote -
Report that shows the net total sales column less tips
Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.
3 votes -
Ability for easier/quicker way for employees to log in
Problem: Our spa has one desktop computer for all of our team to use to check their clients out. We do not have a receptionist, so I created a "receptionist" profile that stays logged in at all times during business hours. We found this was the easiest way to check out our guests efficiently and in a timely manner. It takes way too long for each employee to log in/out using their email and password, IF they can even remember it.
I want each employee to ONLY use their Blvd account when they’re doing anything in Blvd.
Solution: Automatically log…
7 votes
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