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8364 results found

  1. Almost all of the reports I use for payroll are no longer there. To run payroll, I used the Time Clock Summary- The new one goes day by day and doesn't separate by staff member, so I would have to calculate each individual's time clock entries day by day which leaves far too much room for error and is totally unacceptable. The new summaries section has completely limited the options for separate sales summaries. I use ALL of the summaries and now the majority of them are GONE. Please do not make this a permanent change.

    1 vote

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    1 comment  ·  Reporting  ·  Admin →
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  2. The email icon is no longer available after the recent reporting update.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  3. Ability to limit offer codes by stylist.

    11 votes

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  4. Ability to upload a sheet or photo of inventory counts, which will automatically update inventory, without the need to use purchase orders or manual adjustments.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. When creating a new product in the Product Builder, the field for 'Brand' should not be a text field, it should be a list and offer the ability to add a new brand, if needed. This would help cut down on naming discrepancies and help keep data for products cleaner.

    3 votes

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  6. When creating a new product using the Product Builder, the lists of Suppliers and Product Categories should be in alphabetical order.

    3 votes

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  7. A report that breaks down the monthly activity into debits and credits for input into an accounting program seems to be a basic feature of every other software I have used...the program syncs to Quickbooks online, so it knows what is needed, just create a report that summarizes it for desktop users.

    2 votes

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  8. Simplifying the resource set up- we run a resource only spa that does not recquire more than one or 2 service providers. It would be easier to use if there was an option to choose that a resource does not require staff. Also the ability to assign a certain number to a resource rather than creating a separate resource for each possible customer.

    2 votes

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  9. Thank you so much for the new Reports section and Dashboard. I’ve been playing around with both, and they’re a great improvement.

    The biggest element I’m still missing is the ability to see a breakdown of sales by employee within the Business Summary or Sales Summary reports.

    I see that I can filter the report by Staff, but what I really need is to see the total sales for the selected period, along with a breakdown showing how much each staff member contributed to that total—all within the same report.

    That would make the reporting significantly more useful for tracking…

    1 vote

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    1 comment  ·  Reporting  ·  Admin →
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  10. When adding a new service, there should be a way to add a price range, not just a single price. Not all patients get the same treatment; i.e., facial filler can range depending on the number of syringes used.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. For the "fill slow days" and "last minute openings" we should be able to have the actual date, time, and provider name that is available listed in the communication for the potential patient to see.

    Otherwise, this just looks like a generic "book with us" communication instead of a tailored communication for that specific provider's open schedule times. This would greatly increase conversion.

    7 votes

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  12. Hi! I wanted to submit a request regarding the recent messaging update.

    Before the update, stylists and assistants could go directly into a client’s profile and click the messaging icon to text that client from their personal phone. This allowed them to communicate with their own clients without having access to the salon’s general front desk messaging inbox.

    With the new update, that messaging icon is gone and there is now only a call option. The only way for staff to send messages through the Professional App is to give them Messages: View & Send access, which also gives them…

    2 votes

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  13. I as a Nurse Practitioner do not accept tips, but my aestheticians do. In Aesthetic Record we could turn this option off/on per provider. I recommend the ability to do this in Boulevard.

    4 votes

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  14. Allow for practices to set up a "remote calendar" for the purposes of off-site visits. This would not tie appointments to a specific physical location, and we could transfer appointment parameters (i.e., appointment type and time needed) when working at off-site locations. Likewise, clients could have the same great booking experience across all sites, including physical and remote.

    5 votes

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  15. Instead of Manual set up for gratuity if a client is using a gift card, Gratuity Prompts should show for gift card payments on the Duo app.

    6 votes

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  16. Ability to book a group appointment within the dashboard. This would enable front desk to book multiple clients as a group the same way our booking widget allows them to.

    2 votes

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  17. When creating new monthly "specials" it's easy to forget to link the intake forms necessary for the since its on a completely different tab in the settings menu. It would be nice to have a "add an existing intake form" box/drop down selection on the newly created service so it is not missed.

    3 votes

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  18. Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt.  Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.

    7 votes

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  19. I am thrilled to hear you are adding integrations for affirm and klarna, I would love to see Cherry be added as another patient financing integration as well.

    4 votes

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  20. It would be great if on the checkout screen, the front decks and a big bright indicator that client has a card on file.

    11 votes

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