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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. Allow for charts to have a preset tool (eg. pencil or pin) that is defaulted to when the chart is open so the provider can begin marking up the chart immediately without needing to first select their preferred tool.

    3 votes

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  2. 12 votes

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  3. When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking

    2 votes

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  4. The ability to sync inventory data from Boulevard to website store fronts (Squarespace in my case). I know it is possible through Shopify, so it makes sense that it should be possible through other website builders and storefronts, should business owners choose to use those.

    2 votes

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  5. When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    150 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  6. Flag charts that still need to be completed by providers rather than having to manually check each chart.

    3 votes

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  7. Currently the Retention Report is limited to 180 days, I would like to see this expanded to 1-year and 2-years.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. Returns should be shown on the client product screen. How do we know if the client returns something, I don't want to keep recommending a product they didn't like.

    4 votes

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  9. This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.

    7 votes

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  10. In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    32 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  11. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.

    2 votes

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  13. add an option to "link" another client's payment method to their spouse or child's account that will automatically show up as a payment method in checkout and wallet.

    2 votes

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  14. When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.

    2 votes

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  15. When scheduling a standing appointment for the year, we NEED to be able to preview the dates that are being booked. At the very least, there should be an alert for a conflict on any given day. Right now any standign appointment made will book on a holiday/day the business is closed/stylist isnt working or it will just book at the same time as an existing appointment.

    2 votes

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  16. 3 votes

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    0 comments  ·  Other  ·  Admin →
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  17. We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').

    3 votes

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  18. We would love the ability to quickly see which clients are members directly from the appointment calendar.
    Right now, there’s no visual indicator that differentiates members from non-members when viewing the schedule. Having this would help our front desk and providers:
    Personalize service and care
    Ensure members receive their correct benefits
    Support upsells, retention conversations, and consistent guest experience
    Reduce time clicking into each client profile to check status
    Suggested Improvements:
    A small badge or icon (e.g., “M” or “Member”) on the appointment block
    Or a color highlight/label option specifically for members
    Or the ability to toggle “Show Membership Status”…

    2 votes

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  19. In the of overview tab, there should be a place where the clients overall life-term spend is (even if it's only visible to certain staff). This would be helpful in terms of giving priority appointments, etc.

    2 votes

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  20. Need medical/surgical history that can pull-over/auto populate like allergies and medications and can be found in their chart where allergies and medications are now

    7 votes

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