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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7425 results found

  1. Cancellation should be able to be automated to be set by:
    - Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
    - Location: Some regions have much busier clinics and should have a different window
    - Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.

    3 votes

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  2. When you have a comparison photo you like, it would be great to have a save to gallery button. Currently you have to do too many steps outside of boulevard to get a comparison saved.

    3 votes

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  3. 3 votes

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  4. We have one specific procedure, that shouldn't be scheduled back-to-back for the same person because it is very physically demanding. There must be at least a 1.5-hour break between appointments for this procedure for the same person.
    Would it be possible to add a scheduling rule so that, once a person is booked for this specific procedure, she cannot be booked for another appointment for the SAME procedure for 1.5 hours before or after that appointment, while still being available for other procedures during that time?

    2 votes

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  5. In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.

    8 votes

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  6. I think that Admins should be able to see the performance of the whole practice on the app while theyre on the go!! Why does the staff get to see how much they make but the owners cant see how much was made in total.. its kind of funny if you ask me

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. We would love a slack type work platform for communicating internal tasks to the team.

    2 votes

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  8. We offer Side By Side massages. These require two clients, two staff members, and our Side By Side room to all be available.

    The current system allows guests to book a singe "side by side" massage and then be disappointed when it isn't for two people.

    We put lots of warnings with the service description, but it still happens every week.

    When we don't offer it for online booking, we get people complaining that we don't offer the service.

    Please Please Fix group booking to ensure that these are booked properly!

    2 votes

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  9. PLEASE allow us to text/email customers their invoices through boulevard. this would be fantastic for those who see a product on social media, and they want to reserve and pay for their product ahead of time when limited stock.

    3 votes

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  10. The tags are nice, but they are not visible until you click into the patients actual profile. It would be nice if the tag populated on the schedule, so it is obvious at a glance. Additionally, you cannot see a tag on the main client view/dashboard --you have to filter out by tags. Would be nice to see them there as well.

    3 votes

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  11. Adding the ability to create product variants (such as size, color, or type) within a single product listing, instead of duplicating the product entirely, would help keep inventory clean and easier to manage.

    3 votes

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  12. Duo needs to be able to connect to Professional app/Ipad/Phone. It would be one less step. ALSO, if computer goes down the DUO is pointless!!! Vagaro lets you checkout on ANY device through the main app! So much more streamlined.

    7 votes

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  13. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  14. search option in the service screen so you dont have to scroll to see a specific service

    7 votes

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  15. It would be great to have more flexibility with vouchers for memberships. For example, if a client gets 1 Classic Facial every month as one of their membership perks, but they want to upgrade to a Hydrafacial, we should be able to book the HF and still apply the classic facial voucher to the service. So that way, whatever the balance is, that is all they would pay for. Finding a work around for this has been challenging and very time consuming.
    Additionally, it would be nice to offer a perk that is only good once, instead of monthly. For…

    2 votes

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  16. I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.

    2 votes

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  17. when creating a new service, it would be much easier to be able to select the forms or charts that need to be attached to it from that screen instead of going out of it, finding the forms/charts individually, and having to go into each one and select the new service.

    2 votes

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  18. Customers email us frequently because they cannot join a waitlist because they cannot update their payment method. Customers should be able to easily update their payment method as it is needed in the booking flow so that they do not exit the booking process out of frustration.

    3 votes

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  19. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. It would be helpful if we didn't have to go into their account to check to see if they completed the forms.

    413 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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