8138 results found
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add a feature that client can check the balance of their gift card.
Add a feature that the clients can check the balance of their gift card.
20 votes -
Take Prepaid Visa and Master card gift cards as a form of payment
BLVD needs to accept prepaid credit cards Visa/Master Card/AMEX as a form of payment. This is very inconvenient for our clients and embarrassing when it shows that the card has in sufficient funds.
3 votes -
Ability to charge an appointment cancellation fee without it counting towards 'Appointment Count' in Reports.
When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.
17 votes -
Hate new update on mobile app
Our team HATES that Boulevard removed the ability to directly send a text message to the client from the mobile app. Now, when you hit the 'message' symbol, it opens up the automated chat box within Boulevard instead of directly being able to send the client a direct text message from our own personal phones. The old way allowed us to convert the client into a new contact in our phone but now, there's no way to do this. It has created a lot more work and we are absolutely sickened that this changed.
2 votes -
Profile Photo
When you hover over an appointment of the patient, their profile photo pops up next to their name.
43 votes -
Add notification settings for business texts in the app
seeing texts in the app is amazing!
I would like to have the option to turn on notifications for texts within the app. This would help me catch important conversations when I am away from the computer without having to log in and look for them.
Bonus points if there are schedule options for the notifications, but I can manage them with do not disturb options if not!
2 votes -
Brand should be a list not a text field for new products
When creating a new product in the Product Builder, the field for 'Brand' should not be a text field, it should be a list and offer the ability to add a new brand, if needed. This would help cut down on naming discrepancies and help keep data for products cleaner.
2 votes -
Supplier and Category should be alphabetical for Product Builder
When creating a new product using the Product Builder, the lists of Suppliers and Product Categories should be in alphabetical order.
2 votes -
Save draft option for duplicated charts
Currently when you duplicate a chart to make a new one there is only a publish button. I want to save a draft that I'm still working on without publishing it.
2 votes -
Price range
When adding a new service, there should be a way to add a price range, not just a single price. Not all patients get the same treatment; i.e., facial filler can range depending on the number of syringes used.
2 votes -
Including Date On appointment ticket
Please include appointment date on the "appointment ticket" print out for easy references.
2 votes -
Fix two factor authentication and allow biometric sign in on mobile
I should not have to perform two factor authentication multiple times per day on the same device if I had multiple tabs open. Please have a remember this device checkbox. I have my log out time set to maximum but I'm still being signed out and asked to sign in with 2FA more then once.
2 votes -
Having the ability to turn off tips for specific employees
With aesthetic centers, we employ, MDs, APPs, RNs, and LMEs. While tips should never be requested for MDs, it is beneficial for LMEs or RNs to be tipped (APPs if the patient truly wishes to do so, who are not owners of the company). Currently, we are unable to do that and our patients are asked to tip our MD owners (which is in poor taste). When we turned off tips, then our LME would lose out on tips for her services that she provides.
3 votes -
You go to a working newer medspa and work 2 weeks with a software engineer to see what is actually functional and non working
Shadow me and staff for efficacy and flow ideas
3 votes -
PLEASE Alphabetize consent forms!!!!
Please alphabetize consent forms! It would make it so much easier when we need to update one to not have to look for it over and over.
Thank you so much!
2 votes -
double booking pop up
Prevent Double Booking
Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.3 votes -
2 votes
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2 votes
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make certain services bookable on certain days
On other platforms you can assign services to be booked on specific days, aka Tuesday I only take colors & no haircuts. A way to select services for certain days and not others in one schedule.
5 votes -
first name & last name
These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.
8 votes
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