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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8467 results found

  1. Allow an internal note function for gift card purchases so that gift cards given for a donation to a non-profit or local fundraiser can be tracked even if the business doesn't know the end recipient. I donate to local orgs all the time and have no way of tracking which gift card number corresponds to a given fundraiser at the moment.

    2 votes

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  2. This is critical as we have independent contractors and hourly employees and our hourly employees have the capabilities to accept walk ins/last minute booking however our contractors need lead times in order to make it into the salon if they are not here already, we need to be able to completely customize these options per employee profile or we run the risk of loosing business by setting lead times out so far or a client booking with not enough time for them to get here.

    2 votes

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  3. When selling products online through Shopify or other online stores, it would be helpful to have those purchases reflected in the clients' profile for their nurse injector or esthetician to review when the client comes in.

    1 vote

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  4. When booking an appointment and it comes up prices for each service and add on, we need to have an estimated total so we know how much it is all together instead of adding them manually

    1 vote

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  5. 1 vote

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  6. It would be beneficial to be able to send marketing blasts out based on preferred pronoun

    1 vote

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  7. As a business owner it is critical for a lot of us who have booth renters or room renters to be able to properly collect rent. Having a separate spot to be able to collect daily, weekly, bi-weekly or monthly options and be able to set it to autopay on set dates. We need to be able to run reports for this information as well to properly track for our taxes as well as provide this report to our renters for their taxes.

    2 votes

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  8. The middle initial from the forms does not link or show up on the client profile so clients with same name can get confused easily. The only way for it to show on the client profile is to add it to the first name field.

    2 votes

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  9. I think that when patients check in using the duo app, the order in which they came in should be reflected on the front desk screen view

    2 votes

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  10. I would like to be able to see a list of clients waiting for a particular product that is out of stock. The list should show the client's name, the product name, the date of inquiry, and the date the client purchased the product. If a client comes in and purchases the product, they should automatically be removed from the list. The client's notes should also reflect which product they are waiting for. This would be a great feature because it would allow us to see which products are in high demand and would help us to better manage our…

    21 votes

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  11. We would like group booking to allow selection of two providers in addition to automatically blocking times off.

    Currently, we have to block these times manually for the second provider. This would save us time.

    7 votes

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    1 comment  ·  Admin →
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  12. Feature Request: Toggle On/Off for Image Mark-Ups

    Enable the ability to toggle image mark-ups (annotations such as Botox units, injection sites, treatment notes, etc.) on and off when displaying before-and-after photos.

    Currently, when patients view before-and-after images, the photos often contain visible mark-ups showing treatment notes, units, or injection sites. While useful for clinical or internal purposes, these mark-ups distract patients and take away from the emotional impact of the transformation. Patients want to see a clean, side-by-side comparison of results without overlays interfering with their perception of beauty and outcome.

    Add a toggle function (e.g., “Show Mark-Ups / Hide…

    1 vote

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  13. Have recipients name and from on gift card, in case gift certificate is lost we can look it up.

    3 votes

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  14. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    5 votes

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  15. 1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  16. I would like to see on the back end an option to create vouchers that can be applied to client's accounts at will by certain permission groups. This would be useful for specials and such. Currently, vouchers are only in Packages and Memberships. Also, I would love if vouchers could be applicable for products, not just services.

    1 vote

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  17. Allow units of neurotoxin (etc) to accrue monthly/ quarterly/ yearly as an option for memberships.

    3 votes

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  18. Right now, text reminders are only available for 24 hours before or same day reminders. We have noticed the emails either get lost or go to spam, and 24 hours isn't enough time to fill openings if they cancel . If the 3 or 4 day notification could be text too it would help the business a lot. Clients read texts way more

    1 vote

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  19. Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.

    15 votes

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    1 comment  ·  Admin →
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  20. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    45 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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