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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7529 results found

  1. 3 votes

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  2. From a mobile device a clients need to have the ability to modify an existing appointment. Currently, the have to delete the appointment then remake a new appointment with changes or addons. it only allows to reschedule or cancel

    1 vote

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    0 comments  ·  Admin →
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  3. Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.

    1 vote

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  4. In the "other" category in referrals, it would be helpful if then we could enter the specific info. For example, allowing me to type in an answer.

    1 vote

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  5. list of which charts need review versus having to search day by day

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Right now there is no limit to how many transactions can be performed using an offer code. Some businesses only want the client to be able to purchase a discounted gift card once but there is no limit currently to how many they can purchase.

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST

    2 votes

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  8. Please add any photos sent by patients into their charts. Occasionally we receive sensitive content

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. I would love to see a bank of Templates to choose from that are customizable. My former program had that and it reduced time making them. For a spa that has many, many services, it is very time consuming to make these. Also, helpful to compare to make sure nothing is missed. Just a thought That has been the most challenging part of moving to Boulevard.

    1 vote

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  10. FIX THE DAMN 'TODAY' BUTTON OR DONT SHOW IT AT ALL!

    1 vote

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  11. Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.

    Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.

    2 votes

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  12. When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    2 votes

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  13. Need to be able to see the whole Monday-Friday work week for every provider regardless of how many providers are scheduled.

    3 votes

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  14. When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    4 votes

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    1 comment  ·  Admin →
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  15. I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!

    21 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  16. have a place to document second addresses for second/summer homes

    1 vote

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  17. allow for the creation of "other" payment types that are excluded from revenue calculations. For example, if we give our staff treatment benefits and want to treat it like a normal appointment for checking out and record keeping purposes, we should be able to pay using an "other" payment type, but have that automatically excluded from revenue calculations since there is not really revenue associated with it. Same for influencer accounts who's fees are waived and a number of other scenarios.

    3 votes

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  18. We need to be able to charge taxes on gift cards at the time of purchase. Otherwise our system charges taxes at the time of redemption which puts the taxes on us or we have to charge the client taxes which takes away from the purpose of the gift card and is not a smooth client experience.

    2 votes

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    1 comment  ·  Admin →
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  19. I wish it wouldn't send an email to us when we cancel an appointment for a patient. When a patient cancels their own appointment, it is super helpful that we get those emails because front desk goes through and contacts those patients to get rescheduled. It just makes it confusing when we get the emails for the appointments that front desk cancelled themselves. Or even if those emails could say something different showing that it was cancelled by a provider/employee.

    2 votes

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  20. Considering there is currently no way to mass update unit costs for products, it would be nice to have a "save this as the default unit cost" checkbox next to the price when receiving purchase orders.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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