7273 results found
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Permission: Hardware Tab access
Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.
10 votes -
Restrict access to specific forms and charts
Currently form access is either all the way turned on or off. It'd be great if we could restrict access for certain forms/charts to protect sensitive client information.
6 votes -
Customize Automated Campaigns Audience Parameters
Ability to customize the length of time a client has not been back in for them to receive their Reminder to Book or Fill Slow Days email campaign to go beyond 'haven't visited in last 30 days' and/or 'don't have an appointment in the next 7 days'.
20 votes -
2 votes
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Employee Profile Mandatory Additional Information Fields
Adding mandatory fields from the employee profile that must be completed in order to generate the employee's profile for new hires (eg. HR identifier, cert. number, etc.)
1 vote -
Bulk add services to a Provider
The business is wanting the ability to bulk add services to a provider rather then individually.
23 votes -
check in history on the appt view
It would be very helpful to have a check in and check out time stamp on appts to be able to track when a client has checked in and out.
5 votes -
Offset statements
It would be very helpful if the business could receive some sort of statement of credit card fees charged broken down by card type (debit/credit) to have full visibility into fees being assessed by Offset.
9 votes -
Events should have "all day" option (similar to ICal)
Birthdays/holidays should be shown on Boulevard calendar similar to ICal. shows the event but doesn't block time.
3 votes -
Sync Ratings to Reviews
The business would like ratings to be automatically posted to Google and other platforms rather then having the client manually select.
29 votes -
Having a combined report so that we do not have to access several different reports
Having a combined report that is a more detailed sales report that includes a variety of report categories. It specifically includes the following:
Sales Summary - shows all your sales for services, classes, packages, products, gift certificates, memberships
Payment Distribution shows all the payment types you've processed in the software. You can specifically see your total cash, check, and credit card transactions, and other types of payments.
Product sales - shows all your sales for each product
Service and Class sales - shows all your sales for each service and class
Employee sales - shows all your sales for each…
2 votes -
Better Time Card Report
I'm quite surprised I didn't see anyone else mention this. The Time Clock report stinks. The already created summary falls short in showing the total hours worked for the day (since it lists start, stop, break start, break stop, start and stop) therefore it doesn't give you what was worked that day (i.e. if overtime is due). I've got to think most companies use BLVD for time cards, why is this report so lacking. I did create a custom report, which is better, but ultimately, there needs to be some changes. If not I'm still forced to bring all of…
1 vote -
have a block history tab showing when a block is created, moved, or deleted with time stamps
have a block history tab that shows what staff member created, moved, edited, or deleted a block (specifically recurring blocks) like you can see with appointments
8 votes -
Fix App to Make Services Visible Again
The recent app updates have made it so that our service providers can no longer see what services are booked from their main homepage (their calendar view). They are forced to click into the appointment to find out what services are booked, causing extra delay in using the app, when it was clearly visible at a glance prior. Please fix this!
1 vote -
Detailed time clock report that breaks down hours by job reason
For employees with multiple duties/roles within the business. Time clock hours are currently cumulative despite which job reason the employee has clocked in for. In the time clock report, it would be helpful if the totals shown were broken down by hours per job reason.
2 votes -
Can our neurotoxin treatment record keep pulling forward to the new treatment record? Because botox patterns often stay the same
Can the previous neurotoxin treatment records pull forward to the new neurotoxin record? A lot of patients want the same injection pattern, or change small things, and that would SAVE A LOT OF TIME ON DOCUMENTING THE MARK UP of a patient if it just pulls forward and we can resubmit if it is the same or change the few changes and not have to document all over again as some peoples patterns are very tedious if they get a lot done and multiples areas etc.
I use to use nextech, and we used that feature and saved us so…2 votes -
Visibility Into Appointment Confirmation Method
Ability to see how the client's appt was confirmed ( online, over the phone, via text)
11 votes -
Customizable Appointment Status
The current status are good (Unconfirmed, Confirmed, Arrived, Completed) but we need the option to add custom statuses as well.
Examples:
1. Clients that have "Arrived" might not be fully checked in but there is no way to see the difference. It creates additional work for staff and service providers.
2. Some appointments are paid at check-in, but when it is paid for the appointment moves to completed which makes it look like the client has left.
3. Some appointments must be reviewed by staff 24h prior and need an additional status to mark accordingly.If there was a customization…
2 votes -
Better reports around loyalty program and levels with points
I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)
8 votes -
Previous treatment upload to new treatment sheet
Pull previous treatment diagram to next appointment so that the provider does not have to redraw on the diagram
1 vote
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