8458 results found
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Reminder to add card for memberships sold using a non-card payment method
When a client pays for a membership with another payment method besides a debit or credit card, it would be nice to have a prompt appear to collect a card on file and record the client consenting to storing the card for the membership's renewals in the future.
2 votes -
booking notes
Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.
3 votes -
Allow to assign gift cards to a particular client if purchased by another client
When purchasing a gift card, allow for it to be assigned to a particular service, and individual. Also show the gift card balance somewhere in the client profile
18 votes -
Accommodations Notes for services
In addition to price and time accommodations, include note accommodations for specific services, such as formulas or a special process for a client, rather than having it in notes, which can be overlooked if different providers are servicing a repeat client.
6 votes -
Walk in clients efficiency
Pre-exisiting or returning client profiles should be able to be recognize by entering in their phone number when coming in as a "walk-in" .
4 votes -
Feature Request: Improve Payment Display When Using "Other" Payment Type
When splitting payments, particularly when using the "Other" payment option, it would be helpful if the system only displayed the amount currently being charged to the card at the time of client approval, rather than the full original total.
Currently, when discounts or alternate payments are entered under "Other," the original total still appears upfront. This often confuses patients, as they don’t immediately see the applied discounts or partial payments, leading to concerns and requiring additional explanation.
It would improve the client experience if the interface reflected only the actual amount being charged at each step, with the full breakdown…
2 votes -
working out commision split after taxes and fees
dont want to pay all the credit card fees and taxes from my portion of the commision split. with square i was able to calculate stylists commission after the fees are taken out
2 votes -
Send text messages to service providers when an appointment has been rescheduled with updated time and date.
Boulevard doesn't send an updated text to the service providers when an appointment has been reschedule to another date/time. Only the original appointment booking and cancellation. Please create a text feature for this.
19 votes -
Access To Summary reports
Let us allow certain employees to view certain summary reports. Right now they can only access the reports and not summaries
2 votes -
System to turn off same day reminders when a staff member is sick
When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.
We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.
3 votes -
7 votes
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chat function on app
It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.
21 votes -
Marking up of chart, we should have more ability to "zoom in" and "zoom out" out of picture during the mark up.
When I mark up my charts for my patients, I like to go over where I'm doing things , how much, and why. The current markup doesn't allow for you to scroll in and out easily. Right now, when I go to zoom in, sometimes it will go back to the chart and then I have to press back in. Also, ability to make the markings smaller, especially for the "dot" markers. I want to be able to fit an entire upper face of marking and still have client be able to clearly see where things will be going. Another…
1 vote -
Add a custom referral link, not just a form for us to fill out. I would like to link Boulevard on my site to offer referrals!
I wanted to ask if it’s possible to create a custom referral link instead of only using the referral form for the $1000 credit.
I’d love to feature Boulevard on my website as part of my favorite resources and offer referrals directly through a link.
A lot of people admire our setup, and it would be much easier to refer them if I could simply share a unique link rather than have every referral go through me manually.
Is there a way to generate a personal referral link, or could this be something you enable? It would make referring Boulevard…2 votes -
retail cost
The deatiled line item report is an incredible report but I'm wondering if there is anyway to add a column that notes the retail products Cost to company?
2 votes -
Booking Performance Report
We should be able to pull a report that shows how many appointments were booked on any given day, and who they were booked by so we can track front desk performance.
3 votes -
3 votes
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having a place to store gift cards that show under tender
having a place to store gift cards that show under tender
2 votes -
Referral program verification - flag if client name, phone or email matches an existing client profile
I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.
To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…
8 votes -
We would like the ability to manage client notes more granularly. Specifically: Allow staff to add notes to a client’s record. Restrict st
We would like the ability to manage client notes more granularly. Specifically:
Allow staff to add notes to a client’s record.
Restrict staff from deleting existing notes.
Provide an option to designate who can delete notes, with management having exclusive access to do so.
This would help maintain note integrity while still allowing staff to document client interactions.
1 vote
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