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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8465 results found

  1. It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    13 votes

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    1 comment  ·  Admin →
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  2. Currently, there is no option to require a handwritten signature only for the forms and charts signature control. Only to disable the handwritten signature and allow "type"

    There should be options to enable / disable either or.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. Can you add the option that vouchers expire immediately when membership expires?

    8 votes

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  4. We would like the ability to provide commission in dollar amounts per tier instead of a percentage.

    11 votes

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  5. we charge half the service price for clients cancelling or rescheduling within 24 hrs. so it would help if there was a way to view if the client rescheduled in the 24 hrs of their originally scheduled appointment.

    3 votes

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  6. Allow option to make membership vouchers giftable. This is a great way for members to refer a friend. Currently we use a very clunky work around to make this happen. Also still needing to be able to add products to membership.

    3 votes

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  7. Ability to automatically trigger a customized email and/or text message to clients when they late cancel or no show to their appointment to reiterate the cancellation policy and inform them how to properly communicate last minute missed appointments to the business.

    3 votes

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  8. Add a weekly option for memberships and subscriptions.

    Especially for those of us who charge a weekly rent rate, weekly is literally the only one that is missing so it shouldn't be difficult to allow us to do this! Super important

    4 votes

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  9. Ability to catch incomplete areas of the emails to flag before the ability to send.

    1 vote

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  10. Would like the booking flow to possess the ability to enforce logic such as reserving a percentage of appointments per day for new customers or certain services. Currently, resource blocking is still a very manual process.

    1 vote

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  11. Professional app includes business metrics, not just for individual staff providers

    10 votes

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    1 comment  ·  Admin →
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  12. Be able to 'star' specific notes that need to stay at the top of the "note" section!

    5 votes

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  13. PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)

    9 votes

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  14. I am looking for a report that shows appointments that were on the schedule and NOT billed. This would be an "end of day report" to ensure all clients and appointments were checked out appropriately - even if it is billed out at $0.00

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. Have a specific icon that shows that a credit card on file is expired

    5 votes

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  16. Option to remove self check in on the DUO app. Clients often come in and attempt to self check in, but we have a fully staffed front desk and it slows down the work flow for the clients to try and self check in.
    Or we go to check them out and they attempt to check in first, even though they've been checked in. This messes up the check out process. The option to remove this would be so helpful!

    2 votes

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  17. Automatic voicemail box to visual text would be so helpful to see when business is closed.

    2 votes

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  18. When I am trying to send a new MESSAGE to a new customer, the NOTE box is highlighted instead of the SEARCH box for a name.
    Can you please change it so that managers can find customers more quickly and send the message?

    1 vote

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  19. Allow the system to assign a staff member automatically to their client for retail sales. If I do the service it's my retail sale.

    1 vote

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  20. We need a report to run the business appropriately. We want to know what offers are working! If an offer code is used we want to know if it was a new client or existing client and the revenue tied to the transaction where the offer code was used

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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