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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8464 results found

  1. As an RN working in a med spa I need a way for the physician/ PA to write orders that I can then execute. They need to be tied to specific clients.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. 5 votes

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  3. Allow the forms to be translated to spanish for patients to have an easier time when submitting forms and then can be translated back in English to the business. Will make the flow of the practice operate a lot smoother

    12 votes

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  4. 2 votes

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  5. Allow me to start a checkout on the professional app, and when it asks for a card, it switches to the DUO checkout screen and bluetooth connects to my duo. I can just turn the iPad around for the customer to complete their part, and then it goes back to the app screen for me to finish the checkout. Would make mobile checkouts easier, plus make it easier to have resilient options if the internet is down as our iPad has a cellular modem.

    1 vote

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  6. Fragrance specialist should not be lumped under "Beauty Stylists". It's a misnomer and causes confusion!

    1 vote

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  7. It isn't appropriate to lump fragrance specialists under the banner "beauty stylists". It's a misnomer and causes confusion.

    1 vote

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  8. Allow the Stylist the opportunity to review the details of a self-booked appointment BEFORE the appt. is automatically CONFIRMED and communication sent to the customer!

    1 vote

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  9. When using the "Copy from Previous Chart" function, the system currently brings forward previously uploaded images/photos along with the charted information. This leads to confusion and potential clinical inaccuracies, especially if the old photos are outdated or no longer clinically relevant.

    6 votes

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    1 comment  ·  Admin →
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  10. We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)

    Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…

    3 votes

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  11. I would like the ability to block junk/spam messages on the messaging tab

    1 vote

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  12. Loyal clients like to take advantage of promotional gift cards. When they also want to enroll in a membership, they can't use those gift cards that are often hundreds of $. It would be great to be able to use a gift card on file but still require a credit card so that card can automatically be charged for renewals once the gift card runs out

    1 vote

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  13. There isn't a way to give staff schedule visibility without also providing access to client information through appointment details. Even when only "View Availability" is selected, even though the staff member can't see the clients' name on the calendar, they can click on "Schedule", "Cancellations", and "Waitlist" and gain access to client info.

    We need a way to be able to limit the staff from viewing any and all client data and only see the providers' calendars have appointments scheduled.

    Since the permissions work as a package, when we enable "View all appointments" to see the schedule, staff can click…

    1 vote

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  14. It would be nice if there was an easy way to split the total between two people for one booking. Currently, the only way to split a service (including two services booked under one appointment) is to manually do the math and charge one card, then the other. However, manually splitting the total doesn't account for the service fee for credit cards nor the tips. It gets confusing and makes it uncomfortable having to ask them individually how much they want to tip on their card.

    2 votes

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  15. It would be nice to:

    1.) Text through the Blvd App -- not have to go through the safari or google website to navigate on your phone to message patients back. Only having computer/browser access to text messaging sets so many limitations.
    2.) Be able to schedule messages! For example, I could send a message to "Jane Doe" scheduled for (DATE) and (TIME) in the event that we saw a message late a night and did not want to forget to respond to their messages.
    3.) Allowing all unread messages to stay at the top of the screen
    4.) Pinning…

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. We would like a report that shows client conversion rates from consultation appointments

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  17. Allowing individual stylists to see only the clients on their waiting list and not the salon as a whole, would allow them to focus on getting those clients scheduled. It also allows them to retain clients as well as opportunity to add to their book.

    1 vote

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  18. Payment method needs to be included on all sales reports!

    9 votes

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  19. Allow for scheduling staff members on an every other week rotation. Currently we have to add in staff on a wkly rotation and manually adjust if they work an every other weekend schedule.

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  20. Ability to include a Merge Tag in Phrases (ex. Client Name)

    2 votes

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