7482 results found
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Text and email reminders for appointments!
Right now, text reminders are only available for 24 hours before or same day reminders. We have noticed the emails either get lost or go to spam, and 24 hours isn't enough time to fill openings if they cancel . If the 3 or 4 day notification could be text too it would help the business a lot. Clients read texts way more
1 vote -
Setting to Show/Hide Voucher Values in Sales Order
On the Sales Orders, show breakdown of what was paid by the Client more clearly vs just the overall total of the entire Order. Ex. What they were charged and exactly what for, especially when using a Package/Membership.
1 vote -
We are BEGGING for the ability to input more than one time block of availability for our service providers
We only want some service providers available to book online for specific time blocks. We would love if we could input multiple availabilities for our employees.
ex:
Jane Doe's Schedule
Monday: 10am-12:30pm,1pm-3:30pm, 4pm-6:30pmWe have a spa that we only take clients at specific times and in order for our clients to be able to book that online we have to constantly put in reset blocks in their schedules every day they work and repeat the time blocks for months in advance due to the fact that their "schedule" has to say "9am-5pm".
1 vote -
Tracking for abandoned cart events in the booking widget
Ability to track and report on when clients begin booking an appointment and then leave the booking widget.
1 vote -
Application of Member Discounts
When a member pays for themselves and a guest in one invoice, currently any member discounts (automatic offer codes for example) auto-apply to their guest as well. We would love to customize this, as many of these discounts are not intended to be shared with guests.
1 vote -
Flexible Pricing / Automatic Surcharge Rules (Automated time-of-day / date-based pricing tiers for peak times or special occasions)
Hi Boulevard Team,
I’d love to suggest a feature that would make Boulevard even more powerful for service businesses: Flexible Pricing Rules.
Right now, I can adjust pricing by staff, add-ons, or manually at checkout, but there isn’t a built-in way to automatically apply surcharges or premium rates based on time of day or specific dates.
Here are a few use cases:
• After-Hours Appointments: Automatically add $X or a % increase when a service is booked outside regular business hours.
• Holiday Surcharges: Add a fee or percentage increase for appointments booked on certain dates (e.g., December 24th, July…1 vote -
1 vote
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Include recently deactivated staff in client filter
I just went to make a list of clients who recently saw a staff member who left last week so I could reach out to some of them for retention purposes. I was slightly surprised (but not overly surprised) that only active staff members are listed in the filter options.
It continues to frustrate me that previous staff members are completely erased from the history of the business when they are deactivated. Just because they aren't an active employee doesn't mean that they didn't perform services, have days on the schedule, and see guests.
PLEASE keep deactivated staff members available…
1 vote -
Need to bundle the service pricing and categories
Please bundle the client service pricing and the service charge itself so its itemized on our end but final pricing for salon to the client. we need to track per item charges without charging to the technician for commission based salons
1 vote -
Have a list of open shifts for other employees to pickup.
It would be helpful if when an employee is marking a day off, if those now open shifts could be listed somewhere for another employee to pickup. Reducing this task for management would be very helpful!
1 vote -
Have Schedules be accessible to employees on the app without full access to client list outside of the spa.
Make a way to access employee schedules outside of the spa. For HIPAA purposes, our system is IP restricted, however, staff cannot access their schedules, so they are constantly double checking on schedules by phone. Why can't there be a way to have access but not to client list or details? Then you have to recheck the IP box the morning of their shift or they get the "forbidden" message when they try to log on in the spa.
1 vote -
calander sync that works.
It is absolutely unacceptable that my calendars cannot sync and block time. This has been the worst change for my business ever. I regret my choice to switch.
1 vote -
add a Count filter for the Referral Source report
It would be great to be able to see a count of the amount of clients that are set with each Referral Source with in a report. Instead of manually calculating each source.
1 vote -
Reporting by Service and Payment method
I need a report that shows how much $ we did by specific services. I also need it to be broken down by cash, cc, allē, etc. We need to know how much we spent on products to perform services and then subsequently how much we brought in. Highly important!
0 votes -
KEEP ALL PARTS OF APPOINTMENTS IN THE SAME ROOM!!!!!! STOP THE SYSTEM FROM AUTOMATICALLY CHOOSING DIFFERENT ROOMS!
When booking an appointment, it is extremely inconvenient and time wasting when the system automatically chooses different rooms for each separate part of a client's appointment, if they are doing multiple things. This is very counterintuitive and it's so frustrating to have to correct it all during booking and/or after booking for all the appointments that were mass transferred when we switched to this software. It should automatically keep you in the same room. Its much more efficient to only have to correct 1 piece of an appointment, on the rare occasion when we have to change a room.
1 vote -
ability for clients to see emplolyee schedule for waitlist
when clients are wanting to be on waitlist for a certain employee, it should tell the client the employee's hours/ what days they work so they don't put themselves on the waitlist for a time or day they are not here.
1 vote -
Disable automated cancellation email notification to the practice email
Please add an option to NOT receive cancellation notifications to the practice's main email address. If we remove the email, the patients will not be able to se it.
Thank you.1 vote -
it would be great for clients to get automatic messages 3-6 months after their visit reminding them they are due to come back.
it would be great for clients to get automatic messages 3-6 months after their visit reminding them they are due to come back.
1 vote -
show notes on waiting list
It would be helpful is the notes on the waiting list were visible without opening the specific wait-list entry. It creates a lot of extra steps (and time) when trying to fill a spot (before it gets filled online, or by another employee)
1 vote -
1 vote
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