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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Management solution for real-time analytics. Even though we will have similar reporting within the custom report builder multi-location client love ZeeZor and would like us to integrate.

    2 votes

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  2. 2 votes

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  3. 2 votes

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  4. I'm A bit baffled why we cannot remove certain merchants that are no longer working with us.. it makes it very cumbersome to go through them whether it say active or inactive by their name, it really doesn't matter we would just like to see only the people that are involved in our business on the merchant side.

    2 votes

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  5. Add filters for Term #. Use case is for reporting surrounding newly active members in a given timeframe. Ultimately, looking to report on the idea of newly sold memberships v. existing memberships.

    Ideally, ultimately expand to a Product Sales report to identify members billed for Term 1 as well as recurring billed members.

    2 votes

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  6. Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.

    Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.

    2 votes

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  7. Need the ability to control the window for online cancellations by clients - 24 hours is much too far in advance for a barbershop environment, we would like clients to be able to cancel their own appointments up to 3 hours prior to appointment.

    2 votes

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  8. When people are booking this is one thing that comes up frequently, they select the add-ons but the price when they create the appointment is only the base service price and doesn't include the add ons or show the breakdown of pricing. Also, when looking at Orders or the receipt, it just tells you the total of the service with the add-ons. Would like a more detailed breakdown on the receipt

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Create a custom option to program AI receptionist to qualify the guest when needing to transfer to a human at the beginning of the call.
    Examples: New vs existing guest. New color guests need a consultation before booking a full color service. As AI improves it would be best to get this appointment to a human from the start.
    Multi step service. Our services book a la cart. Sending a booking link for only one service when a guest is booking color does not capture the full service.
    These interactions are best served by a human and getting the guest…

    1 vote

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  10. AI Receptionist - Show notification for new/unread messages under AI Receptionist tab and for messages to show as read/unread in log.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. This would give Beau the power to help clients update their payment method on file for a membership.

    1 vote

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  12. Would like to have the option to remove the "Select Another Payment Method" prompt in the duo checkout process due to avoiding clients selecting a card on file.

    1 vote

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  13. When a client reschedules online within the appropriate cancellation time period they are being charged a 2nd deposit fee. Their initial deposit should "follow" them if they are adhereing to the cancellation policy.

    1 vote

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  14. Automatically add 15 minutes consultation time for new clients who book online

    1 vote

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  15. I do not like the way when using vouchers it shows the cost on services and products to customers on their receipts. I would like this not to happen. I don't want customers seeing my cost.

    1 vote

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  16. We like to show our therapists their reviews. It would save a lot of time if we could just print directly from BLVD instead of having to copy/paste or retype it. I hope you consider adding this option.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  17. I strongly recommend making appointment availability one of the first steps in the self-booking process. Clients currently have to enter personal information before they can view the schedule, which creates unnecessary friction and discourages them from booking. Allowing clients to select an appointment time upfront would create a more seamless and user-friendly booking experience.

    1 vote

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  18. Can we look in to adding the ability to be able to print and/or export filtered results from the Audit Log.

    Currently looking through and expanding Audit Log entries, one by one and page by page on screen is time consuming and difficult when there is a large amount of entries.

    The ability to request a filtered view of events with an added option to Print/Print to PDF/Export to CSV/etc would be a welcome addition.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. There isn’t a way to place a “bookable meeting” on the schedule that clients can still book over. If you add an appointment to the calendar, that time is fully blocked and cannot be booked online.
    If you add a time block (for meetings, lunches, etc.), clients will simply see that time as unavailable and won’t be able to book it.

    So there isn’t currently a feature that lets you:
    reserve time for a meeting
    still allow clients to book it
    and automatically move the meeting if a client books

    1 vote

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  20. Ability to archive forms before an appointment is completed without creating new copies that are "not started."

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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