7480 results found
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Don't make clients hit "Continue" when reviewing their order.
For a multi-department business, many clients are annoyed when they're forced to interact with the iPad during checkout, while it's essential to have others review their services.
Clients should not be required to hit "Continue" after reviewing their order. There's already a separate option "Prompt client to confirm total" that we would turn on if we needed the confirmation.
1 vote -
Allow a set rate of $50 deposit
Allow a set rate for all appiontments made from the website to have a flat rate of $50. Setting percentages is difficult and makes it complicated, if you change pricing then you have to go make changes for each service, staff member, etc. Creating too much work.
1 vote -
PLEASE stop showing the business charge in performance. PLEASE PLEASE PLEASE. It confuses my new staff
Please stop adding the business charge to the daily performance, business charges are a PART of the service not labor and its confusing my new staff when they see business charges inside the daily total and always think something is being taken from them. PLEASE I beg you just show them the total they can earn commission on, not the business charge so they can see what to expect on their pay. They always think money is missing
1 vote -
Cart abandonment tracking
Google Analytics or Boulevard Report tracking to track clients who create a cart in the booking widget and don't complete the following steps. Having the ability to see what the exact drop-off points are would be most helpful for understanding where opportunities for improvement exist.
1 vote -
Photos next to services on service menu
I want to have images next to the services added to the menu so clients are more enticed to book. Booking sites like vagaro does this and they don’t even charge as much as boulevard
1 vote -
Adjust location hours via app
Some employees want to be able to adjust their schedule hours via app, but are not able to do so via app, it would be much easier if it was possible to adjust location hours via app
1 vote -
create a way for us to not allow brand new clients to book with certain staff members
Some stylist are still training and not the most appropriate to place with brand new clients who have never visited the salon before...or they're inappropriate to book with until a client has been at the salon at least 2x or more
1 vote -
1 vote
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Show credit card details on cancelled memberships
Please allow us to see the credit card that was used when a membership was active. Once a membership is in "cancelled" status, you can no longer see what card was used to bill this each month. Sometimes people are just signing up for a different membership or they cancelled for a month r two. When we go in to sign them back up we can see what card was used in the past.
1 vote -
same day filtering for audiences
We manually create our own google review request each day (because the review request on boulevard makes it more difficult for us to attain google reviews) but we have to create a new audience every day because there is currently not a filter that shows clients who had appointments today - can we add that as a filter?
1 vote -
Staff performance report should retain historical Schedule
The current staff performance report changes a deactivated staff member's "Scheduled hours" to zero, even though the staff member was available to schedule for those hours.
I am guessing this is tied to the crazy fact that deactivated staff members are removed from the past schedule completely.
I would like to see metrics for how booked we were in the past, even though some of those people don't work here anymore. This information just vaporizes when the person leaves the business. Please keep them on the historical schedule and provide this information in the schedule.
1 vote -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
private calendar url
Currently when I import the Boulevard Private Calendar URL to my personal iCloud calendar, the standard setting is to remove alerts and attachments. Is there a way to change that, when my calendar has the location and alerts set up it gives me 30 min notices before appointments which syncs to my Apple Watch which helps me stay on schedule and it notifies me that it is time to go from wherever I am at to go to work. that setting is like that for almost every other imported calendar
1 vote -
Customize Confirmation Emails
I would love to customize the confirmation email with things like the service description, also I don't take phone calls and would like to remove that wording from the email, etc
1 vote -
Annual Membership
We are offering annual memberships that include a set of services over the course of the year, 4 of 1 treatment, 6 of another, etc. Currently memberships only allow us to include monthly services as vouchers. It would be so helpful if we could set how many of each type of service they are allowed during the course of a 12 month membership.
1 vote -
Adjust booking name
It would be nice to be able to adjust a booking's client/name. As of now, having to cancel the booking, then rebook takes too much time at check in or check out, the guest typically has to wait, creating a bad experience.
1 vote -
I would like to have even more control over memberships. For instance the ability to set the frequency of the perk separately
The ability to change the frequency of perks separate from the membership frequency. For instance, I want the patient to be build monthly for a year long membership and have a perk added to their account every 3 months.
1 vote -
Photo storage on charts
Can you please edit the charting to allow one drop box for multiple photos? Zenoti offered this feature so we could add as many photos as needed on the chart.
1 vote -
Reserve CC on file without service pricing
We are unable to provide service pricing due to the variance of providers rates. This creates a problem as BLVD isn't prompted to collect credit card information to remain on file for No-Shows/ Cancellations.
1 vote
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