8152 results found
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First-Sentence Notes
When typing a message to a client, we cannot make the first message into a "note" in the chat. Please allow us to make that first message a "note" instead of a message sent to the client! thanks!
-Chase
3 votes -
Allow foreign clients to buy gift cards
Because of the foreign zip code, my client wasn't able to buy a gift card for her daughter. Need to fix that.
3 votes -
Show the add-ons for waitlist services
As a nail salon, we created a lot of add-ons to minimize our list of services. It would be very helpful to be able to see the requested add-ons when clients are on the waitlist.
Also, if add-ons could be customized for duration per staff too that would be amazing.
3 votes -
When checking out a client earlier than anticipated (+5 min more) to provide option after checkout complete and receipt sent as a prompt
Prompt; "Would you like this appt time trimmed to the current time so that new appts can be made in the remaining appt time?"
3 votes -
3 votes
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gender neutral haircut option
We're looking to add a service for a non-gendered haircut option with a range so clients don't feel triggered when receiving a gendered appointment confirmation email, so we can be inclusive of our nonbinary and trans* clientele.
3 votes -
Day-Of New Booking Notifications
Looking to add a feature for notifications for JUST new bookings DAY OF, rather than anytime.
3 votes -
current to past, see today first!!!!
Is there any way we can go current??? What happed 2 yrs ago takes 2 min to go through to get to today! If I need yrs ago I can scroll. Too much time is spent getting to where I need to read for today.
3 votes -
Add "Yea" and "Yeah" to Confirm an Appointment.
You would think these two responses would be obvious to include all of these "y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, confirm"-some of which I don't think would ever even be used.... "yea" and "yeah" are actual words.
3 votes -
3 votes
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When adjusting times to remember for clients, if they are already rebooked for the future...
...those recurring appts change automatically as well to that timing.
I have clients that book a year out and have recurring appts, say every 6 weeks. If I see that their appt should be 45 minutes long instead of 30, when I change that next appt, the recurring appts also change. I have had to go through manually and change all 45 minute color processes to 30 (they normally are 30) and some people that take longer in cutting or color individually. It has taken me about 3 hours just to change from today 9/12 to the end of the…
3 votes -
3 votes
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On the receipts to have the remaining balance of a gift card!
Also for cash payments if we receive a $100.00 bill for 72.00 service what the change will be.
3 votes -
3 votes
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Please reduce access to the Forms tab in the client profile so we can have a secure credit card approval form
Can we make the form tabs in client profile more secure? Please change this so only Admins and managers can see private information. Currently all employees can see all forms including Credit card information
3 votes -
On Client Profile > History; the Appointment History and Order History should be made so...
...that for long term clients it is not a doomscroll to find things. Possibly two separate tabs or done as two sub-tabs would solve this.
3 votes -
Show indicator on Calendar view of appointments just like Front Desk view such as "(4m late)" in red indicator on appt block
This would allow for staff to be more cognizant of potential issues that would require intervention.
3 votes -
Icon that shows clients that self booked. Also report that indicates how many clients over a range of time have online booking set up.
It is important for businesses to understand the growth in use of these Blvd features to measure adoption and identify progress. My salons are gearing up for charging clients no-show fees and trying to get as many clients online booking or with payment profiles set up, but not being able to understand how many clients are actually eligible for this process that we already state exists in salon and through online booking still means that choosing "when" to start this is a gamble. Ideally we were aiming to start this once we are at 75% adoption.
If there was an…
3 votes -
3 votes
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Dispute Refund Reflections Customer History
If a charge is reversed and granted to a customer when they dispute the charge, this should reflect in the customers purchase history as a refund does.
-Alex
3 votes
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