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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7161 results found

  1. Would like this added to the Membership tab... If payment has failed and the client has put a new payment on file... it charges them for missed months but it would be better to know what months were missed on the order notes or invoices. We have had a few client issues with this because they get charged multiple times in a month to catch up and don't understand why. So there needs to be a change in wording on the receipts. Also on the backend, it would be nice to see when we refunded the membership in the membership…

    2 votes

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  2. I'm in the process of downsizing our retail based on how many of each product is sold at which location. We already don't sell specific things at different locations, but it's hard to remember these without switching locations each time to check. I would love to be able to:
    - go to the gear icon, then 'products'
    - select a product to edit
    - view in the editing panel which location has this product activated, and how many are currently in stock
    - a bonus would be to see how many minimums that location also keeps on hand!

    This would…

    2 votes

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  3. Allow Zapier texting capabilities. Due to BLVD reviews not being posted to Google, we need a way to send a review request that actually posts to a public platform. Zapier can help us do that but does not have texting capabilities with BLVD.

    2 votes

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  4. If clients reschedule their appointments, they get a new text & email confirming the change, but when they click "add to my calendar" it doesn't get rid of the original appointment, so they will now have 2 different appointments on their calendar. Has caused confusion for several clients.

    2 votes

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  5. We would love to be able to track how many bookings are made through Instagram's "Book Now' feature!

    2 votes

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  6. Make the commission report able to toggle so the business charge can be taken out after the providers commission % is figured.

    2 votes

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  7. The ability to adjust unit cost in product profile at the location management level.

    2 votes

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  8. The Gleamery would like ability to see a timestamp and operator record of any edits/deletion of client notes to be in compliance with Cal. Civil Code § 56.101

    2 votes

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  9. 2 votes

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  10. Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.

    2 votes

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  11. We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.

    2 votes

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  12. Text or email client when they are due for an appointment--ie 3month tox appointment

    2 votes

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  13. Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.

    2 votes

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  14. Client request: The ability to update a client's DOB through the Zapier Update Client action.

    2 votes

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  15. We would like the ability to add the Discount perk type to a package. Currently this is unavailable.

    Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.

    2 votes

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  16. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    2 votes

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  17. Ability to place notes on calendar that do not block online booking

    2 votes

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  18. be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only

    2 votes

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  19. Elite Aesthetics would like to exclude consultation appointments from triggering the review requests.

    2 votes

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  20. Our front desk computer runs Chrome, and we have multiple websites that require multiple passwords that are autofilled when we need to access them. Having to manually enter a password everytime is tedious and time consuming. On the downside, it means everyone with a BLVD login can log in to eachother's profile. This means receptionists have access to admin info and without logging out, people make notes under the wrong profile.
    There is currently no fix for this, but would be cool if you could come up with a workaround.

    2 votes

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