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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. Instead of making clients pay for something online with a credit card allow them to input a gift card number.

    3 votes

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  2. Employees receive products and services at cost and tax-free. A way to easily remove tax from the checkout window and a separate way to check out employees' purchases so that they can be reported on independently from retail would remove the need for several workarounds, save time, and eliminate errors by ensuring that default tax settings don't need to be under constant change.

    3 votes

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  3. The Discounts and Offers BETA report is important to give us the data we need to report on total revenue a discount/offer code brings to the business and when it was used. The Detailed Line Item report gets us most of the way there but the offers are listed as "Offer-based Discount" and not the offer code/name instead.

    The Discounts and Offers report does not allow us to drill down or easily see what order/client/staff it is tied to.

    3 votes

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  4. Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes

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  5. if the customer did not prebook at time of the appointment create an alert to reach out at x amount of time to have the client schedule the customer

    3 votes

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  6. Often management will make a block that should remain persistent, staff may move or delete (or worst delete the series instead of single instance) which can cause lots of issues.

    3 votes

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  7. Would also be great if it directly showed in parenthesis (most recent visit MM/DD/YY) to help determine which client is which preventing wrong booking.

    3 votes

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  8. When scheduling, a guest should have the option to select multiple providers, in case there are two people they like to see or one person they don't want to see

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 3 votes

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  10. 3 votes

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  11. When a push notification comes up on my phone and I click on it, it opens the Boulevard app, but doesn't bring me to the appointment that was just booked and now the push is gone so I can't see what date the new appointment is for. Would be great to be brought to the actual appointment

    3 votes

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  12. If a GC number has already been used at the business, please display an error message that the GC number is a duplicate.

    3 votes

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  13. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. And also highlight WHICH email address the client is currently using to log in to avoid human error of merging and choosing the wrong email address for the account. Saves time later as this error in merging is technically just kicking the can down the road for later to fix again

    3 votes

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  15. Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name

    3 votes

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  16. Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.

    3 votes

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  17. It would be very helpful if when you create a Service Option group that you can use that same group on another service by toggling it on. That way if there are standard addon types that you create for Lashes, or Nails, or Pedicures, etc. You can turn on the option group for the service without having to recreate them for every service. I envision that the service option group page would just show all possible groups with a toggle on/off slider and still option to create new groups.

    3 votes

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  18. Add search field to find specific client in case multiple waitlist appointments are made regardless of date selected

    3 votes

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  19. Was very much SOLD on the this feature and it's incredibly disappointing that it's not working on all client profiles

    3 votes

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    1 comment  ·  Admin →
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  20. A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.

    3 votes

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