8542 results found
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Account credits need to show differently in payments for account balances
Account credits are reflected the same whether the client paid, or put a balance on their account. We allow certain clients to split payments for big ticket services over time (internal financing). The only way to ascertain that a client did not pay in full is to run a client outstanding receivables report. On the payments & refunds report, the transaction shows up as payment method=account credit even if the client ends up with a negative account balance.
1 vote -
Membership Tally Box
At the top of the Membership/Sales tab, it would be empowering to have an overview box with important information (the way you have a highlights box on the Client's Overview tab)... This highlights box should have the TOTAL # of recurring memberships, Gross $ of monthly membership $ coming in, and ARR annual recurring revenue projection, as well as # new members in past 30 days and # of lost/failed payment members in the past 30 days. Memberships are so important for medspas.
1 vote -
Require a client to enter their address when online booking
Blvd collects most the info needed for guests to book online but i would be if we could toggle on or off what information is required. for example we can require. credit card but it would be nice if we could require all the information so we have the client profile already filled out before they arrive. this would save time at check in/out and has a lot less room for error or forgetting.
4 votes -
Report for Sales by Client
Would like to have a Sales by Client report where we can see what customers have spent over a period of time. This is helpful at end of year to see who your top spenders are for the year.
3 votes -
Product sales report is lacking
If you could send more product sales details to shopify accurately becauser your reports are lacking and I could use shopify reporting for product sales and all their product reports. In addition their PO system is much better and would allow me to use their product tracking better
2 votes -
Track response times in message center
Would like to check response times for handling messages in the message center and track appointments booked by front desk.
2 votes -
Invoice Notes
It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.
16 votes -
Improve Client History Tab
The client history tab need big improvements! Most obvious are:
1) Group same day appointments together so that we can easily see what was done the same day AND at what time without clicking to open the appointment.
2) There should be a way to get to Appointment History or Order History without having to scroll. Some of our clients have hundreds of past appointments so getting to their order history is a pain. Perhaps just make orders a separate tab?
3) Opening an appointment or order should not take you away from the client profile. We often have to…
5 votes -
E-prescribe and lab integrations
Ability to prescribe medication‘s for patients and to review lab results via fax
53 votes -
Business charge on $0 service
Ability to add a business charge on a service that’s $0. Business charge then pulls from stylist commission.
3 votes -
Group booking changes and improvements
Group booking needs to be MUCH more clear for clients. It should not allow them to only book one appointment for themselves without adding guest info. I have run into the issue of clients thinking they booked multiple services for themselves and a friend because Blvd allows them to get all the way to checkout before asking for an additional appointment or requiring guest info.
It also gives us no inclination that a client used the Group Booking tab so we can't check to see if they meant to put another guest! We are a day spa that offers multiple…
5 votes -
Employee Profile Mandatory Additional Information Fields
Adding mandatory fields from the employee profile that must be completed in order to generate the employee's profile for new hires (eg. HR identifier, cert. number, etc.)
1 vote -
Loyalty Points Redeemable Dollar Amount Shown
Mosaic Hair Studio would like to see the dollar amount associated with points available for redemption prior to checkout.
3 votes -
Referral field for the form needs to have the ability to automatically add a referring clients name.
Currently, the Referral field has no option to collect a referring clients name. You have to collect this separately and then add it to the clients profile in order to use it as a reporting data point. Boulevard, overall, needs to work on a referral reward program as part of its internal marketing.
3 votes -
Report that deducts payroll cost (commission and hourly) from total daily sales
Report that deducts payroll cost commission and hourly from the daily total
8 votes -
Membership Enrollment Fee
We have a membership that requires an enrollment fee and also charges monthly. I know how to set up a membership for purchase online, however since there is no way to charge the enrollment fee with it we aren't able to see memberships online. We need an update to allow for an enrollment fee to be automatically charged ONCE so that we can sell memberships online.
11 votes -
When a client no shows, they have to submit a deposit before they can book another appointment.
When a client no shows, they have to submit a deposit before they can book another appointment.
36 votes -
detailed lists with automated campaigns
On the automated campaigns, I would like to see a list of who all received a text, who booked and what they purchased.
12 votes -
Service Timing addition that blocks tech & client time
Would love an option for "Service Buffer Timing" or something similar that does not reflect the additional time on the service time to the client and also does not allow that buffer time to be overbooked. Ex. client gets facial with tech1 and brows with tech2 and that buffer time isn't able to be booked for brow time, it would book brows after the buffer time.
2 votes -
Better Time Card Report
I'm quite surprised I didn't see anyone else mention this. The Time Clock report stinks. The already created summary falls short in showing the total hours worked for the day (since it lists start, stop, break start, break stop, start and stop) therefore it doesn't give you what was worked that day (i.e. if overtime is due). I've got to think most companies use BLVD for time cards, why is this report so lacking. I did create a custom report, which is better, but ultimately, there needs to be some changes. If not I'm still forced to bring all of…
2 votes
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