7564 results found
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Lower Gift Card Minimum to $5
Have minimum gift card amount online go down to $5. I often handout $5 gift cards for promotional purposes.
3 votes -
"Get Quote" instead of the price
I think it's critical to have the option "get quote" instead of a price. Some of our services vary in price, so we would love the client to contact us so we could tell them more about the pricing situation. Now the only option is to put "$0" and then in the description ask them to contact. It just doesn't make sense not having the option.
17 votes -
Relocate Internal Note Option in professional app
Would like internal note option above existing notes so you do not have to scroll past years of notes
4 votes -
Duration of appointment in email confirmation
Please add the length of a client's appointment to their email confirmation, where they can already see the start time. Adding an end time would be helpful so they aren't surprised at how long the service will take!
7 votes -
Upload Multiple Photos at Once In Charts
It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!
134 votes -
Account Credits Used for Monthly Membership Fee
I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.
10 votes -
Export Offer Codes
We need the ability to export offer codes with all of their discount details and dates, it's critical for our finance team for accounting and forecasting.
3 votes -
product units in purchase order
we dose medical weight loss medication by units. We have inventory coming into the clinic by the 10's of thousands. When putting in a purchase order, you can only put 9999 units in. we need more flexibility to enter 40,000 if we need. one purchase order would be nice verses 4 lol. Thanks!
3 votes -
Make an additional Forms/Charts Section for Treatment Protocols and SOP's that staff could pull up with an appt and also separately
Make an additional Forms/Charts Section to hold Treatment Protocols and Facility SOP's that staff could pull up for review outside of a specific appointment (protocols could also be attached to specific appointments.) This would help to keep spa documents organized and give staff one place to go to look for information related to how to best perform their job, treatment protocols, etc.
6 votes -
Ability to upload a picture directly to an appointment.
This would be a game changer! We get lots of inspiration photos for services. Right now the front desk has to text the photos to the stylist and it is hard for them to keep track. Would be nice to be able to attach a photo to the clients appointment or even in their profile "notes". How cool would that be! We could have a log of all their photos in one place. I saw Boulevard added photos when completing forms and charts...but that's not where we want inspo photos for their service specifically.
2 votes -
Hide or deactivate tags without deleting them
It would be SO useful if we could hide or deactivate tags without completely deleting them. We have so many old tags on client profiles because there's a chance they might be useful later and so we don't want to completely delete them, but most of the time they are just cluttering profiles and appointments.
1 vote -
When creating offers- choose the option for different service providers
We are trying to build the clientele of our new service providers. We are making offers specifically for them to get people in their books. It would be helpful to be able to make a "rule" and the discount code only applies when booking with that service provider.
6 votes -
8 votes
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Reminders to check in if folks say they're not ready to book
When someone isn't quite ready to book, but says that they'd want to in Next month, we should have the option to mark it in a way where it notifies the admin team to check in on the first day of the next month.
Additionally, the system should be surfacing the most likely to book at any given time and reminding us to check in with them.
1 vote -
All messaged through the contact center, go into the inbox
The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.
6 votes -
Service Lists by Provider
There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.
12 votes -
Name and DOB autopopulate for forms
Make it possible to add first and last names to client forms and have them auto-populate from their profile so that the form has their name on it if it is printed out. Legally the form still needs to have their name on the form itself, it's not enough that the form lives in their profile.
13 votes -
Distribute / Apply Discount to Services in Bulk
we have special that we would like a flat amount take off (and spread equally through all the services that are part of these specials).
2 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.it is really hard to keep track of this via notes in the system and word of mouth.
13 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit be put on their account that needs paying before they can book again.
it is really hard to keep track of this via notes in the system and word of mouth.5 votes
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