8559 results found
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Business Intelligence Dashboard
A dashboard that shows whats happening in a business. Have it show a quick look at sales, clients booked, etc. that could be pulled from reports. Attached are screenshots of the look/idea.
30 votes -
apply cancellation fee as an account credit
Streamline the cancellation process and make it so the cancellation fee can be applied as an account credit without opening a new sale.
9 votes -
"Yes" trigger in messaging
to confirm an appointment the trigger should be something unique like "C". We have conversations with people and they use the word "Yes" often and get the auto text thanking them for confirming. Like - "do you want to cancel both appointments Michelle" ---"Yes" --- "Thank you you are confirmed"
8 votes -
2 votes
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2 votes
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Cancellation list to have a current appointment column to show who has already been rescheduled
It would be so helpful to have a column on the cancellation list that shows if they currently have another appointment so that we don't have to go searching their profiles. It would reduce the wasted time of searching through this. Thanks!
16 votes -
Banning clients from online booking
We'd love to be able to ban people from online booking. Currently, every day we have to physically go in and delete 2 clients who we have told we can no longer see them, but they still book online all of the time. This puts us in an uncomfortable situation to have a conversation with the old client.
5 votes -
Allow an option for the company to take absorb the cost of a price discount instead of the employee
When offering a discount to a client, the only option the system allows is for the employee's commission to be adjusted along with the discount instead of the company absorbing the cost.
6 votes -
Beta Report for comprehensive payroll purposes
Rows are service provider
Columns wanted:
Total hours worked (total for range)
Hours subject of overtime (set for your jurisdictionRegular hours without overtime hours
% utilized
Service sales
Service clawbacks
Voucher or membership totals
Product sales
Product clawbacks
Tip commission
Net sales
Total discounts
KPI columns:
Average appointment duration
Average time +/- clock in from scheduled shift start
Average time +/- clock out from schedule shift end
MoM, QtroQtr, YoY growth for service sales, product sales, net sales
7 votes -
Turn off Confirmation system when a different text is sent
We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.
Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)
12 votes -
2 votes
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subscribe to multiple calendars
I have 2 separate profiles for myself i would like the ability to subscribe to both calendars on my google calendar.
4 votes -
Allow more options for Offers
I would like to see the ability to limit offers to smaller segments of the audience using more filters. It would also be great to have expiration dates for offers, that way we don't have to remember to delete them when they are done.
17 votes -
3 votes
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Don't display some resources on the calendar
It would be nice to be able to set resources to not show on the calendar view. For example: a set of hot stones, we don't need to see if they are available on the calendar, but we don't want to double book them.
6 votes -
Ability/filter to see appointments that have been cancelled earlier in the day.
Walking into a closing shift where 3 stylists have called out means a lot of work on the backend when customers who don't check their email come in looking for their appointment to be filled and no one's here. Having cancelled appointments made easily accessible to see where they've been rescheduled to / the names of cancelled people would make tracking down individuals much easier. As nice as looking up by phone number is, it would be more efficient to see the cancelled appointment around the time the customer was expecting to arrive.
2 votes -
Add Accommodations without appointment
We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.
25 votes -
1 vote
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Show add ons and modifiers on calendar tiles
Staff are not due diligent enough to check for the add on service on the main appt and could cause unhappy clients. Making it more visible will allow staff to not have to make extra clicks into the appt to find more information about it.
16 votes -
6 votes
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