7703 results found
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Customize a product's unit price at the location level without altering the brand level
Requesting to customize a product's unit price at the location level without altering the brand level. The reasoning behind this is that although we carry the same products across all locations, pricing based on city may differ.
7 votes -
Reputation management
Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.
Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues
Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels
9 votes -
Auto-applying promo codes when client books online
When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.
45 votes -
Intake form landing page is displaying formatting code
The code entered in the client instructions part of the details page that shows up in confirmation/action needed emails is displaying properly in the emails, but when you click the link it takes you to the appointment details page where you can see the all the formatting code for the client instructions below the address and map.
2 votes -
Require clients to prepay and add gratuity or have a self checkout for clients
When clients book online they don't always add gratuity, so we still need to check them out when they are through. It should be required for them to add gratuity or they can click no gratuity but note that they will have to leave it in cash or not at all. We are trying to be hands free and it has been impossible. They should also be an option to tip assistants when they are booking. If this can't be done, we would love a checkout station for clients where they do not need assistance to checkout. I've asked about…
9 votes -
Block numbers that are spam or inappropriate
Ability to block numbers from the message center to prevent any messages that are spam or inappropriate
8 votes -
Auto populate new gift card code when selling a card in the dashboard
Would be great if there was an option for the checkout window in the dashboard to auto populate new codes when selling a gift card so our team doesn't have to track what codes are already in use/would help avoid adding funds to an existing card that's associated with different client
3 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
8 votes -
4 votes
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When a staff is chosen during online booking, don't automatically mark them as requested
Make it so that when a client books online the staff assigned is not automatically marked as requested. instead the staff in the salon woudl need to mark them requested if that's the case. We are seeing many new clients and clients with no preference choose service providers which are then marked as requested.We feel this is causing confusion and the numbers for retention are reflecting inaccurately.
6 votes -
Control over booking times that appear first
We were able to use booker to optimize times that don't get that busy or control how many appointments appear when a client wants to book. We would like to be able to control what times are out as options first when a client sees appointment times. we should have the ability to first offer the times that customers don't book as often to be the kind of first times that become available
3 votes -
Rotating Schedules
Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something
14 votes -
filter clients who have cancelled
so we can call them and be sure they are rescheduled
2 votes -
Blocks that cannot be modified except by privilege allowed level or above.
Often management will make a block that should remain persistent, staff may move or delete (or worst delete the series instead of single instance) which can cause lots of issues.
3 votes -
2 votes
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When client sends "STOP" or "UNSUBSCRIBE" to a business, this client account should come with a warning when sending out future messages
"the client you are attempting to message has previously requested to terminate future SMS correspondence, would you like to: CONTINUE, SEND AS EMAIL INSTEAD, CALL CLIENT, CANCEL".
1 vote -
Send automated message after missed phone call
Send automated SMS message saying "Sorry we missed you, how can we help" or send booking widget link to book appointment online. If the client requests to be contacted by staff, have a way to notify front desk in dashboard.
12 votes -
1 vote
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1 vote
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Ability to tip on products via reception app
Business sells cafe items and would like to process everything through Blvd & make it easy for clients to tip on reception app.
1 vote
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