7291 results found
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Permission: Show or hide client last name
Within privilege groups/settings, give the ability to hide just the client's last name from a certain privilege group (stylists). Today, the options are to hide all client info or full name. Reason is to protect client details from stylists (concern is around stylists finding clients on IG/FB with first and last name).
3 votes -
Client History should show total appointment amount, not just amount paid for the service
History > payments - shows amount paid for service, but not total amount paid for appointment (doesn't include tip in that amount)
5 votes -
Stylist information
It would be incredibly helpful for booking and training if there was an option for management to make notes about each employee and their services that would pop up when you click on the employee photo on the calendar.
15 votes -
Allow Services to tie to only a room/resource without a staff member
prospect wants to use this for halo therapy and sauna, but application applies to float pods etc
3 votes -
Ability to alert for appointment changes/bookings for non-provider
Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.
6 votes -
Report on Gratuity: Cash vs. Credit
Need to know what tips were paid in cash vs. credit
Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash
6 votes -
Show a checkin time.
So we will know exactly when they arrived.
6 votes -
Add multiple number of the same service to the checkout ticket like you can add multiple of one product
We offer nail art and don't know until after the service what needs to be charged, but instead of adding the same service multiple times, it would be nice to simply adjust the quantity of the service like we are able to adjust the quantity when selling a product
6 votes -
Customization within BETA reports (copy and paste columns)
Be able to copy paste one column, without copying the whole report
1 vote -
Customizable report for management of stylist
Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!
9 votes -
5 votes
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1 vote
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When selecting service, change button from "Add $.." to "Add Service"
There's been a bit of confusion on this step and customers aren't seeing that it's a button. Would like to have a more clear direction "Add Service" is more direct
1 vote -
Multi location management: more visual cue stating which location one is messaging from.
At the moment the only cue is the top left stating which location account is being used. Suggestion to include in the dialog box "You are sending from LOCATION". Often I am sending messages from the wrong account which will confuse clients and also probably cause mistakes in the future when the client responds to that account and the receptionist of that salon works on that thread.
Another great feature would be the ability to push the conversation to a different location where as the number the client is working with is retained but that thread is pushed to the…
2 votes -
Staff name and time stamp missing for payments on Order Details
The new order details page does not have the staff's name and time stamp for original payment applied.
If the appointment occurred on Jan 23rd, refund was given on Feb 4th - the time stamp for the refund is reflected. Then, if second payment is applied on 3/11, the entire order's time stamp reflects the time/date the second payment was applied. We need to see when the first payment was applied and by whom for the transaction.
3 votes -
Add Forms Checked Tag Automatically
Add Forms Checked Tag Automatically
5 votes -
Send booking confirmation email to clients when booked through the app
Clients need confirmation of their appointment details, particularly if booked within the 48 hour timeframe when they do not receive a reminder. Right now, Professional app does not send the booking details email if the appointment is booked through the Professional app.
24 votes -
Need to be able to designate tips to individual providers at checkout on the iPad
Currently only able to give one % to all providers. Would like to be able to customize tip for each provider involved in the appointment
4 votes -
Timeclock improvements
We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.
Time clock should show overtime so less time is wasted calculating this by hand.
Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…
6 votes -
Report on specific timeframe of membership data
Need the ability to report on figures of membership data during a specific timeframe i.e. the ability to report on how many active/cancelled/past due/paused members i had on specific date.
4 votes
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