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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7123 results found

  1. Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible

    17 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  2. to inform stylist and salon of clients being fed into the chair as opposed to stylist putting their own clients in the chair.

    1 vote

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    0 comments  ·  Admin →
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  3. Ability to have transactional history of the client available from the client profile. Ideally, service and product purchases link directly to sales order.

    8 votes

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  4. Use cases:

    • Using blocks above schedules as sticky notes for informational purposes
    • Administrative holds
    • Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
    • Locked lunch periods that can't be moved by unknowing receptionists
    • Training periods
    2 votes

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  5. Schedule view for all locations under business management

    -Easier for multiple locations to see every staff's schedule at all locations

    5 votes

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  6. ...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).

    Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…

    4 votes

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  7. 2 votes

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  8. Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.

    1 vote

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  9. Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home

    9 votes

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  10. Would like the ability to report on the date that a membership was paused.

    4 votes

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  11. Add a column for client email into Voucher Liability report to support outreach to clients with liabilities

    2 votes

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  12. It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.

    12 votes

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  13. It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in

    3 votes

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  14. Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.

    2 votes

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  15. Staff shouldn't be able to adjust price to lower than the default price listed

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.

    2 votes

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  17. If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.

    8 votes

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  18. Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.

    7 votes

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  19. Notes on client profile should show which user left them, so we can reach out to that employee if there is a question about the note, and don't have to rely on them signing their name at the end

    3 votes

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  20. Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    2 votes

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