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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7143 results found

  1. Instead of holding down the time and entering their info from there - making it easier for service providers to book faster."

    Per client: "Book Appointment" button to make booking faster instead of holding down the time and entering their info from there - making it easier for service providers to book faster.

    1 vote

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  2. "Client comes to the salon to get service done and the salon takes that portion off client's lawyer fees."

    1 vote

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  3. Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view

    26 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s

    12 votes

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  5. Ability to toggle on/off what social media sites are shown on the receipt sent. Ex: Wants Yelp to show. Not Facebook.

    3 votes

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  6. We have a feature that we set up as a product and add at checkout for all clients to track productivity with our clients. Would be great to have it added to all client profiles

    3 votes

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  7. i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.

    5 votes

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  8. Report detailing all past appointments that do not have a payment associated.

    2 votes

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  9. At the moment the time clock reports shows shift dates and their lengths and a total given the report's date parameters. In practice, one would run this report over the pay period and enter that total into their pay calculations. This current method doesn't highlight where overtime may occur. Having single day totals on the report, for instance each shift and then a day total in semi bold and then the total of all during the period shaded and bolded for the total; would allow salons to better see where these overtime shifts are occurring.

    The process is currently manual…

    6 votes

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  10. We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work

    3 votes

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  11. When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended

    5 votes

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  12. Standard reports have a header with the report name and dates included, it would be nice if the Beta report downloads included this information.

    2 votes

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  13. Put calls in a queue. If switching from one call to a new one, show new client's information

    Show a caller list

    1 vote

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  14. Have 'Revenue' in Daily Summary not factor in tax

    11 votes

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  15. Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.

    10 votes

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  16. Integrate with Pay Activ for Timely Tips (automatic tip payout) as well as timeclock entries for pay on demand services.

    2 votes

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  17. 2 votes

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  18. Rather than "Hide All" there should be the "only" display option. This will eliminate the issue of the names reloading, as the "Hide All" is so sensitive it does this 9 times out of 10 & is so frustrating!!!

    1 vote

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  19. Business needs the ability to easily identify the membership owning location in order to troubleshoot any client issues at the brand-level or location-level

    1 vote

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  20. Used to be able to see in the order who checked them out/made edits or refunds. Would really love to have that back

    1 vote

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