8558 results found
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1 vote
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Mandatory pop up note after each client appointment for service provider
Mandatory for service providers to write in what they did for the client of their appointment so we have recorded progress or in a big salon with multiple service providers, it would decrease miscommunication and expectations when subsituting for someone with their client while it will start training people to be better communicators and attentiveness of clients
1 vote -
Notify clients when booking as "guest of-"
Clients who use the "guest of-" feature to book do not receive confirmation texts and emails and end up either double booking or missing appointments
10 votes -
Waitlist Report - Client Added or Staff Added
We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.
9 votes -
When charging card on file (for no shows especially), the card selection should default to the one the client used to make the current appt
Also the card selection should specify which one was selected for the appt as well.
At current I am sure that we may be charging the non-preferential card sometimes. If the client is a no-show we must charge them, but in the case that it isn't the correct card we may be non intentionally charging cards that could cause the clients bank issues.
3 votes -
Modify length of completed service to allow online booking.
Today I had a haircut booked for 1hr15min and it only took 45min to finish the whole service but after the booking was paid for and done I couldn't shorten the time of the completed booking. I want to allow for online bookers looking for last minute availability to be able to take the time thats shaded out by the closed booking. I can manually click and drag to create a booking in that space but if it was someone wanted to book without calling they couldn't.
8 votes -
5 votes
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1 vote
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Permission: Edit product and service prices
Ability to control whether staff has access to view or edit service and product prices
1 vote -
1 vote
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Beta Reports: Instead of trying to decrease the automatic refreshing of these reports...
...I think it would be more useful to have them at longer intervals like 6 hours each or even twice a day and provide the option to select the report to be prioritized as the next to get refreshed. I imagine that most businesses do not use the BETA reports feature on a basis of needing information from the current day. In this case, decreasing interval of refreshing would have little impact to businesses, but to provide an option to skip all the scheduled refreshes to the queue of locations needing a refresh on a particular report (or all) would…
1 vote -
Beta Reports Need to have Method of Payment Filter
I would like to see the method of payment used by clients as an option for filtering on the Beta reports
13 votes -
3 votes
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12 votes
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2 votes
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Ability to decide if/when clients get confirmation email
Can we decide when we want the client to get text or email confirmations? Sometimes we don't want a new client to get the confirmation before because sometimes we fudge the books a little for a comp service we do at the bowl before the service.
21 votes -
Let service providers see their personal history with client
You're currently unable to see your history with a client, it only shows the most recent history for the client themselves. This isn't helpful if it has been a long time since a service provider has seen a client, because the initial interactions will be potentially off-putting (i.e. "Nice to meet you" versus "Nice to see you again!").
1 vote -
2 votes
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Sales
It seems as though this is a concern for everyone to have an area where sales for the appointment can be logged. So I won't reiterate :)
Presently I keep receipts for completed appointments in an appointment book. However, being able to eliminate the paper would be great.
2 votes -
1 vote
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