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  1. For service options, the Options add to the total duration, process time or transition time. But when selecting an Option, it would be better to just have it tacked on to the end of the "top" service. Example: A color service has Option 1 to add a treatment, Option 2 a haircut or blow out. I don't want the treatment and haircut/blowout to be added to the color's duration. I want it after the color Process Time. Now I am having to add Transition Times to make it work, even though there are actually multiple (2) process times within the…

    2 votes

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  2. Is there a way to not list the services that a Staff Role (Or Privilige Group) does not provide while selecting services for an appointment? We have hair, nails, waxing, brows, lashes, skin care at the same salon. We can type in a service but would be so much easier to have a limited choice.

    2 votes

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  3. We would like a widget for the mobile app on our phones to see our day at a glance

    8 votes

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    1 comment  ·  Admin →
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  4. 1 vote

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  5. This tag would exist for the client and be cleared the next attended appointment. Usefulness includes

    • Charging them their no show fee the next visit in the case they didn't have a card on file.
    • Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
    9 votes

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    1 comment  ·  Admin →
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  6. ...send an automatic email out to them "you finished everything but didn't complete the booking, follow the instructions if you still would like to make that appointment"

    We have an issue that for some reason every 2 weeks at least 1 client comes in PER location who says they booked an appointment but we have no record of it. Our current procedure is to ask them to show us the appointment confirmation email then if they don't have that, let them know that they must not have booked the appointment all the way. This is highly awkward and although we…

    6 votes

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  7. we have a-lot of clients that receive or purchase gift cards with us and would like to use their gift card to hold the appointment/as payment.

    4 votes

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  8. To be able to have a separate product button for clients to buy products with ease instead of having confused clients trying to search under "individual appointments" for products only.

    1 vote

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  9. 3 votes

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  10. Upon checkout it would be great if the tip screen was shown first, then the signature screen. Clients are so confused why they must sign before sliding their credit card, that they completely disregard the tip section.

    6 votes

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    1 comment  ·  Admin →
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  11. 1 vote

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  12. 1 vote

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  13. 1 vote

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  14. 1 vote

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  15. 1 vote

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  16. additional rule for offers for a minimum amount purchased for the offer to be auto-applied, specifically for online sales and gift card promos

    1 vote

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  17. 1 vote

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  18. 1 vote

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  19. 1 vote

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  20. 1 vote

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