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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. For marketing to know what area to target via zip code

    6 votes

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  2. Have the waiting list not show options for hours that the business is closed.

    Every week we go through to message clients that have added themselves to the waiting list for hours that we aren't open. It would be nice if that wasn't even an option.

    4 votes

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  3. there needs to be a full price option to charge a no show client.
    Different salons have different cancellation policies.

    creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge

    10 votes

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    1 comment  ·  Admin →
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  4. why do i need a quantity desired if i cant pull a report from that number? i cannot see it when i'm doing an order to know how much i should get. i cant see it when i'm doing inventory to know if i'm low. its literally only in the individual windows of each individual product. its just seems suspicious that i have now input all these numbers that i cant do anything with. BTW... everyone of your competitors that i have used has always had this option in the base functionality. the fact that i am having to go…

    7 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. Would also be great if it directly showed in parenthesis (most recent visit MM/DD/YY) to help determine which client is which preventing wrong booking.

    3 votes

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  6. Integration with Xero accounting software.

    2 votes

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  7. Will save the front desk time by having additional choices for pre-booking rather than having to count out and search for dates

    2 votes

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  8. 2 votes

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  9. We are a rental salon that does not interfere with any service money for the stylists-- the only money processed through our salon accounts is for retail products. We would like the ability to have payments for gift cards (meant to be used for services) to go directly to the stylist account which the services will be redeemed with. That way the salon does not have to keep track of payments and pay out the stylists individually.

    3 votes

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  10. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. 1 vote

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    0 comments  ·  Admin →
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  12. We need the ability to accept Visa giftcards. Many of our clients have been trying to use their Visa giftcard to pay for their service and we have had to tell them to use a different card. This poses an issue being some clients don't always have another alternative to pay.

    2 votes

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  13. 1 vote

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    0 comments  ·  Admin →
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  14. If a mother/daughter come and are both members, every month the bank thinks its fraud for the transactions because its multiple charges. We charge all memberships on the same day each month and they have different memberships so they can't share one.

    1 vote

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  15. When scheduling, a guest should have the option to select multiple providers, in case there are two people they like to see or one person they don't want to see

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. In-dashboard notification when availability is open related to waitlist date/time preference

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Ability to apply varying offers two individual clients within a group checkout i.e. if client 1 receives a "Member Discount" and client 2 receives a "New Client Discount"

    4 votes

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  18. Ability to void an order where a voucher is redeemed and therefore no payment is applied. Use case would be in the instance of a mistaken closed transaction or accidentally applied voucher where another payment method is preferred.

    6 votes

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  19. When clients book online they don't always add gratuity, so we still need to check them out when they are through. It should be required for them to add gratuity or they can click no gratuity but note that they will have to leave it in cash or not at all. We are trying to be hands free and it has been impossible. They should also be an option to tip assistants when they are booking. If this can't be done, we would love a checkout station for clients where they do not need assistance to checkout. I've asked about…

    8 votes

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  20. Clients have been requesting the following feature where you can select a service provider and their availability at each location FIRST vs. selecting a location and date first then finding the service provider's availability.

    Would like the option for interchangeability. We have clients who have favorite artists and want to book accordingly and we have clients who want first available, so we want for both options and formats for booking.

    38 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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