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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7705 results found

  1. 1 vote

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  2. I miss having the platform updates on the support center page. It is a convenient way to see everything that has changed in the past month as well as linking directly to the specific articles about them.

    7 votes

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  3. 1 vote

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  4. for clients to book online are we able to require a credit card to hold on file to hold there appointment

    so if they no show we are able to charge the card

    4 votes

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  5. 2 votes

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  6. 2 votes

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    1 comment  ·  Admin →
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  7. If a charge is reversed and granted to a customer when they dispute the charge, this should reflect in the customers purchase history as a refund does.

    -Alex

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Is there a way to not list the services that a Staff Role (Or Privilige Group) does not provide while selecting services for an appointment? We have hair, nails, waxing, brows, lashes, skin care at the same salon. We can type in a service but would be so much easier to have a limited choice.

    1 vote

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  9. Being able to pull one report for all staff even if they work at more then one location. We have many staff members who rotate locations and having to pull each dash separately is difficult.

    1 vote

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  10. 1 vote

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  11. 1 vote

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  12. When we book clients for multiple people, when we check out, currently it does not allow you to separate and check out one person at a time. This can be easily remedied if BLVD would allow us to delete the non-relevant service(s) without deleting it totally off the calendar.

    1 vote

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  13. Would be great to sync incoming and outgoing emails into BLVD automatically.

    2 votes

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  14. 1 vote

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  15. When printing receipts, the pop up window doesn't close after you click the print button. If you don't close it manually (or the stylist is busy and forgets) it can cause the system to freeze or not allow certain functions to operate correctly.

    1 vote

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  16. Partner would like a waitlist disclaimer for clients in order to help manage expectations

    8 votes

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  17. If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.

    20 votes

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  18. The ability to have a customized message appear before the client can continue with booking. Ex: Location Policies. Client would checkmark noting they understand the policy before being able to continue.

    10 votes

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  19. On our own website's menu, we give full on descriptions with images of the service with "book now" buttons. We would like to have custom online booking links per service so that if someone is looking at a particular service on our own website, they can click "book now" and it takes them to Boulevard's online booking screen with the service pre-selected where they can choose their stylist and continue through the online booking process.

    24 votes

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  20. For staff to understand what they currently have. Specially for memberships

    Vouchers right now are not easy to read. It creates an individual voucher for the package. And if it is a membership, is even worse, when they expire, they will just be sitting there. You should create an expired section. And consolidate packages bought together. Attached is an example from another software.

    2 votes

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