8555 results found
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Give clients the option to print out their online gift card purchase
I've gotten a few calls regarding clients wanting to print out their online gift card purchase so I recommend for them to email the gift card to themselves so they could print it out.
Please allow clients the option to print without having to email it to themselves as not all of them will think to do this.
13 votes -
After client no-shows or late cancels, force option for these appts at cancellation to require a card on file...
...for future bookings whether self book or even in-salon/over phone.
8 votes -
1 vote
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new icons
New icons to specify if a client wants a specific level of stylist (1, 2, 3, or 4), if they want a level or higher/lower, if they don't care what level they get. Helps prevent customer service issues if moving to different level stylists, etc.
1 vote -
Owner/Manager account should have access to every staff member's CalendarSync link
Some businesses do not allow staff to set their own calendars. Depending on the type of business you run, it may be super beneficial to be able to see everyone's CalendarSync link on the Staff page or when you click on the Staff member's name on the Calendar page. This way, any owner/manager can quickly utilize these links for their purposes.
7 votes -
1 vote
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1 vote
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1 vote
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1 vote
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2 votes
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2 votes
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Edit Gratuity
When more than one apt is charged together (ex. mom and son) with 2 separate stylists sometimes the guest puts the tip all on one person but wants it split. There is no way to do this without voiding and redoing. It would be nice to be able to edit the order without having to void and recharge.
5 votes -
Require a valid credit card to add to Waitlist online and internally
Currently, clients aren't required to leave a credit card if they're not booking fully and just joining the waitlist. It's counterproductive that it's the 'exception' to the rule!
It's easier to book from the waitlist knowing their card is already on file instead of trying to hunt a client for their cc info last minute (since it's our policy...many times it took 3 days to get in touch with a client to add their cc info before booking an appointment) or maybe even collecting a small deposit or percentage of the service to join the waitlist. Nevertheless, the option for…
11 votes -
Loyalty Program connects with client Referrals
The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.
62 votes
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