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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. Technicians need to see phone numbers of clients because sometimes they work without receptionist

    1 vote

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    0 comments  ·  Admin →
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  2. Control visibility & workflows in Manage location > Ratings tab.

    2 votes

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  3. Several items that are in the feature requests are more bugs in the software than features that are requested. It would be nice to have a mechanism for reporting them as bugs so they may have more visibility to engineering and not require votes to be seen/acted upon.

    6 votes

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  4. 1 vote

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  5. 1 vote

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  6. 1 vote

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  7. Would like the option to report on flat rate commissions instead of %

    90 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  8. 3 votes

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  9. There should be an option to add a lunch break time and duration while building out a staff's daily or weekly schedule. Currently you build the schedule in Manage>Schedule then have to go to Calendar and add a time block for lunch. Too much clicking and back and forth. Leaves room for errors if schedules are posted on going and lunches/block outs set reoccurring are till a set dated or number of weeks.

    40 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  10. 1 vote

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  11. We need a manager view available in the mobile app so that we may quickly adjust schedules in the app, which is something we could do in booker mobile. For example, if a barber calls in sick and we are not near a computer, we need to update the schedule. We would like to make back-office functions more accessible on mobile. It is not easy to navigate the desktop UI on a mobile device.

    92 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  12. When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.

    46 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  13. 1 vote

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  14. 1 vote

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  15. I really dont understand why Gren Circle Fees go under retail. It throws the numbers off big time. Yesterday it showed that i sold 53 product but really 36 of the 53 were for 🟢fees. A big issue is when I go to pay my State Retail Tax and when I look up the total retail for the month it include green circle. This should be a seperate fee. Not service & Not Retail!

    7 votes

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    1 comment  ·  Admin →
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  16. 2 votes

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  17. We have several products with similar SKUs (for example: CANDLE8 and CANDLE14). When scanning these SKUs for checkout, the CANDLE8 won't auto populate the product, it makes me choose between the 8 and the 14. If the SKU exactly matches a SKU in the system it should default to that product rather than forcing a manual manual choice between the products.

    1 vote

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    1 comment  ·  Admin →
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  18. 1 vote

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  19. We would like to send out group texts to clients for rebooking purposes. It would be great to be able to select a group based on their last appointment time and if they do not currently have an appointment.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. 1 vote

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