7705 results found
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Drag and Drop appointments don't move other services
When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.
8 votes -
Beta reports: "Booking source" attribute in appointment service records report
Include a booking source reporting attribute in the appointment service records report to help businesses identify whether the appointment was self or staff-booked
12 votes -
Gender field for clients
Ability to add/adjust gender on a client profile for marketing purposes (ability to filter under the Clients tab)
Glosslab runs campaigns specific to the client's gender and would be useful to have to target the correct clients.
13 votes -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
18 votes -
Show the amount of hours you've worked, not just the time you clocked in and out.
I just think it would be very helpful! :)
41 votes -
Auto apply discounts to members only
This account is asking that we have automation on discounts when a member is purchasing retail items.
7 votes -
Let audio play on iPad while reception app is open
We would prefer to stream music from our iPad, but unfortunately every time we open the reception app for customer sign-in the audio cuts out.
3 votes -
1 vote
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4 votes
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If multiple clients with same name, show last 4 digits of phone number after first name
To help businesses avoid making mistakes of booking or checking out wrong clients.
4 votes -
Allow Custom Reports to add a Column for "Default Cost"
I would like for "Default Value" to be an item that can be added to custom reports.
1 vote -
5 votes
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New offer type, auto discount of percent or dollar amount for services that are booked in advanced by X days at least.
Would be a great way to get clients to book in advanced, which helps the business forecast and keep staff engaged.
1 vote -
expiration dates for floats on file (apply to all)
Request to have a button when changing the expiration date to apply the change it to all member benefits so we dont have to do them one at a time. It takes FOREVER if the person has 40+ on their account.
2 votes -
Automated account credit
Customer's corporate clients get a dollar amount added to their account every month. They need an automated way of applying $500 account credit every quarter.
7 votes -
Be able to group appointments after they are booked but before appointment date.
Use case: making appointment 3 days from now that involves four clients, 1 will pay for all. To smooth things over, right now it is notes notes notes on every appointment, maybe tags or client alerts too to make receptionist remember to do this, but they might miss all of that, especially because it's a rowdy group coming in. And worst the one who is paying might be the last to be done and the others might pay individually on accident not knowing it is a gift.
All this normal level of fail would be solved if the more efficient…
7 votes -
1 vote
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1 vote
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1 vote
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1 vote
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