7434 results found
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granting access to reports by employee not location
we should be able to grant access to reports by employee, not location. making it so I can grant access for each employee to view their own numbers w out seeing everyone else's.
14 votes -
Customize what time slot add-on services time is added to
Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…
7 votes -
API - Ability to upload a PDF file through API
Ability to programmatically upload a file into a client profile
8 votes -
Have an option to only allow some appointments to be bookable online (not manually by desk)
... promotions. Let's say my business wanted to offer a special discount for booking a service. BUT the discount is only eligible on certain days of the week, with certain staff, and we want to create it so that we not only have the clients payment method, we charge a deposit of the no-show fee. This would be the only surefire way using conditional offers, service restrictions per staff, and booking deposits, to make sure all of these are accomplished AND we are not relying on staff to perform them manually when booking in person or over phone.
Thinking, NOT…
3 votes -
Enhanced text wrapping on name/service truncation for appts <30min so that most of the pertinent information still shows at calendar glance
At current, if there are long names or long service names for services below 30 min duration there is complete cut off or bleeding of text beyond appt tile.
Ideas include:
First name, last name reduced to initial, service name truncation (perhaps removal of vowels?)CSS to make those appts with too much text be animation where the entirety of the names and service name scroll left to right so that all text is shown every 10 seconds or so (or some time equation directly proportional to number of characters).
Create so that appt tiles are only representative of their…
3 votes -
Payment Method Addition
When adding a payment method in the profile area (non-checkout) we only have the option for a manual add or a "swipe". our DUO doesn't even allow for swipes. It would be nice to be able to use the tap or insert chip, or apple pay tap to read a new card and save it in a profile, so that we don't need to manually enter all the data.
5 votes -
Green Circle Fee and Loyalty Program
Green circle fees should not be included in the loyalty program points earned since its not a retail product or a service.
1 vote -
13 votes
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Mark an Existing Client as 'New' If They Haven't Been in for Years
Treating an existing client as a new client if more than a certain amount of time has past since their last appointment.
3 votes -
Business Level Text Messages (vs Location Level)
for patient portal messages, it would be nice if the conversation crossed over from location to location if its under a specific patients name. Currently you can message from one portal, go to another location and pull up the clients name and there is no record of a conversation.
also, would be ice if the messages were logged with the users name along with the date and time stamp. That way its easier to follow which staff member is communicating with the patient.
3 votes -
Report - Booking Traffic - Pick a date to see Created Appointments & Cancelled Appointments
Appointments appear based on the day they were booked, not the day of the appointment.
Report - Booking Traffic
- Pick a date to see Created Appointments & Cancelled Appointments.
- Appointments appear based on the day they were booked, not the day of the appointment.
Based on the date, see who created or cancelled an appointment with booking details such as the service, the stylist (with requested option), & appointment date.
30 votes -
Reminders to check in if folks say they're not ready to book
When someone isn't quite ready to book, but says that they'd want to in Next month, we should have the option to mark it in a way where it notifies the admin team to check in on the first day of the next month.
Additionally, the system should be surfacing the most likely to book at any given time and reminding us to check in with them.
1 vote -
Need to see offer codes on appointments before checkout
Right now we can only see data on offer codes once the appointments have been completed, so we have almost no visibility into promo performance until the appointments are complete.
8 votes -
When you click a specific time on the calendar to book an appointment, it should automatically book for that time
I've already selected the time I want by clicking it on the calendar and clicking "new appointment". Then I still have to reselect the time again to complete the booking?
35 votes -
Product Sales Reporting
A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving
7 votes -
2 votes
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Additional questions in online gift card purchase flow
There are additional customizable questions that would be helpful for online gift cards, such as:
Purchaser's Phone Number
Recipient's First Name, Last Name (in addition to email
Gift Card Delivery - (E-Gift of Pickup)
Ability to select whether to use credit card on file if there is one.5 votes -
Report that shows "client accommodations" by staff member.
Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P
3 votes -
auto apply discount with offer link
I would like to be able to send a discount link in a email or text marketing campaign that would allow the customer to click the link and then it takes them to the booking page and also auto apply's a coupon that i choose for that specific link. That way they don't have to remember a offer code, or re enter it at check out.
13 votesHey there! While we haven't added this feature for all offers yet, we have recently added this ability for new clients to your business with our new client referral program!
Existing clients can share their custom referral booking links with friends. When those friends go to book, a special first-visit discount is automatically applied at booking and it carries through to checkout. Learn more about the referral program here.
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completed services
a more significant color change to show on the calendar (schedule) when an appointment has been checked out.
3 votes
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