8542 results found
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Adding Less Voucher columns to Marketing Reports
The marketing report needs a column that defines net sales less vouchers
2 votes -
Improved form templates
Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms
5 votes -
add a chart without attaching it to a service
Would be amazing for the provider to add a chart on the client profile without it having to be attached to a service. Sometimes we do follow-up calls on patients (way after their appointment) and want to be able to use the chart we created for it instead of just showing it in the "client notes"which can be difficult to keep track of, and no way to filter out
2 votes -
Hours of availability vs. hours available for different services
We have 2 service providers who offer full-body waxing. One is an Esthetician who works from 9am-2pm. The other is a Cosmetologist who works 11am-8pm. During the times they work, they provide different services (the Esthetician offers facials and the Cosmetologist offers nail services). However, their mutual offering of body waxing overlaps. I would like to have the Esthetician available to be scheduled for body waxing before 2pm and the Cosmetologist available to be scheduled for body waxing after 2pm. Is this something we can do? There have now been 2 instances in which the Cosmetologist gets scheduled for a…
4 votes -
Customize Automated Campaigns Audience Parameters
Ability to customize the length of time a client has not been back in for them to receive their Reminder to Book or Fill Slow Days email campaign to go beyond 'haven't visited in last 30 days' and/or 'don't have an appointment in the next 7 days'.
25 votes -
Automatic Emails to clients when they self reschedule
The business would like clients to receive new confirmation emails of the rescheduled time.
13 votes -
Permission: Hardware Tab access
Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.
13 votes -
NET Sale Report - Subtract the cost of the product used in the service
There is not a report that calculates the NET sale based on product usage. (Yes there is one for a business charge - but we are using Botox and Filler so the cost varies per service) We really need a report that shows us the NET profit of each service, subtracting the cost of the products used in that service.
3 votes -
Customizable Summary Views
Add customization options to Summaries similar to those available in Reports. This would allow users to:
- Select which data columns to display
- Arrange columns in their preferred order
- Apply filters to focus on specific metrics
- Save custom Summary layouts for future use
Current Pain Point: Users cannot modify Summary views to match their specific business needs, unlike Reports which offer extensive customization options. This limitation makes it harder for businesses to quickly access and analyze the specific data they need.
1 vote -
Custom Automated Email Campaigns
To have the ability to create customized automations that trigger when certain actions are met, such as a few days after a new client's first visit has been completed or for a returning client. You could use it as a drip campaign to welcome new clients and introduce upsell opportunities.
273 votes -
Upcoming appts and Gift cards in checkout screen.
Show upcoming scheduled appointments and available gift cards in the checkout screen so we do not have to go looking for them.
4 votes -
Franchise Controls on all offerings
Be to control packages/memberships/service from the corporate dashboard.
Corporate makes the changes and the franchisee dashboards are automatically updated.
Requested by 4Ever Young ; 45 location prospect.
2 votes -
Only surface location-specific forms within appointment details
Forms not enabled for Location A are available for staff to select within the location’s appointment details page and this should not be the case
3 votes -
Ability to view completed forms as a client
Ability for clients to view their completed form submissions
101 votes -
Enhance Appointment Service Records Report with Timezone Adjustment and Staff Name Display
This feature would improve the Appointment Service Records Report by adding two key functionalities:
- Timezone Adjustment: Allow users to view the report in their local timezone, enhancing accuracy and convenience for businesses operating across different time zones.
- Staff Name Display: Introduce an option to show staff names alongside or instead of staff IDs, making the report more user-friendly and easier to interpret at a glance.
These enhancements would significantly improve the report's usability, providing more relevant and easily understandable information to users managing appointments and staff schedules.
1 vote -
Do NOT allow extras without confirming
Businesses should be asked before being charged for additional services.
I.E. (you have used your allotted emails for this month, would you like to upgrade your subscription ?)
Boulevard makes it to easy, to make a mistake.
2 votes -
Book provider while patient is with medical assistant
If an appointment is booked at 11am, the first 15-minutes of the appointment is used for the patient to meet with the medical assistant for numbing and/or bloodwork, then they see the provider. So the business would like the provider to be able to take an appointment during 11am-11:15am.
4 votes -
inventory
I wish when scanning out inventory, such as color used for the day, that you could scan all items at once and it accounts for duplicates. This was something that was really beneficial on our former salon software, STX.
1 vote -
Honor membership billing terms
Have the platform honor membership terms - if "this membership cancels in a year" - offer an END DATE & stop billing after that date is hit.
26 location corporately owned laser studios. ACV: 133k
Gong Snippet : https://us-9385.app.gong.io/call?id=2606795304986048428.
3 votes -
Add chartrs to a patient's file without it being attached to an appointment.
There are times where our injectors need to add notes for a patient that's unrelated to a specific appointment (i.e. ordering medications or a phone call follow up). With how it's set up now, its difficult to attach forms and we have to go into a previous appointment and chart through there.
4 votes
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