8152 results found
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Show how many weeks ago a Previous Service was booked In Checkout Window
Indie Mane Salon & Spa would like the ability to quickly see not only the date of previous service but how many weeks ago that service was. Currently, they have to manually calculate based on the date shown. They often use this function to determine next pre-booking window.
2 votes -
3 votes
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Discount Reasons/Codes to be eligible to be toggled off when not in use.
Have a way for the Discount Reasons/Codes to be toggled off when not in use. Then we don't have to delete and readd when they are used again. This will keep reporting accurate, so the name isn't different from the first time it was used. It will also keep the checkout drop down list cleaner and quicker for the front desk teams to find their active promo/discount.
3 votes -
alert for declined/past due membership
There should be alerts when membership charges don't process via the bell notifications. It's cumbersome to have to remember to look at past due memberships in the "memberships" section of the gear icon. Time is of the essence for addressing billing issues. Front desk employees often dismiss the open orders where it declined and there's no alert or obvious label on that open order about how it's a membership charge that declined and needs to be addressed.
2 votes -
linking credit card between profiles
It would be helpful and make life easier if we could link a credit card from one profile to another. For example if a client's parent would like to pay for their child's services and there's no CC on child's profile but a CC on parent's profile, if we could link the card to the child's profile instead of having to retrieve the CC via phone with parent at checkout. This feature was something we could do on Booker booking software.
9 votes -
studio guides should have access to see other site appointments for booking
studio guides should have access to see other locations availability for appointments for booking
1 vote -
Encourage returning clients to log in for gift card purchases
Clients purchasing gift cards accidentally create duplicate profiles due to using different information for the gift card purchase than what is on their existing client profile. It'd be great if returning clients could be encouraged to log in before purchase to curb the amount of duplicate profiles that get created.
3 votes -
Mandatory options for new patient/client appointments
When booking online, we need patients to book consultation appointments before treatments. Please make a toggle on services where you can make them mandatory for new patients/clients.
1 vote -
2 votes
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Ability to take form photos with ipad at checkin
Currently taking photos with the ipad available at check in to complete a form is not supported, we'd like this to be implemented to allow clients to fully complete their form at check in.
3 votes -
Negative Account Credit Balances
The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.
19 votes -
Staff Report that compares one service provider's year-over-year numbers
It would be nice to provide each of our team member a report that shows percentages/counts from one year to the next without having to pull from multiple reports. It would be helpful when coaching them on areas to improve and goal setting.
5 votes -
membership alerts
this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."
24 votes -
waive past due membership per client
When a client has multiple months past due allow options to choose to override or waive months as an exception per client basis. Also when the next charge date is moved in order to process multiple past due months give the option as showing active and not paused.
1 vote -
Sidebar for new Messages UI
To quickly see next appts, add tags and notes
3 votes -
allow confirmation history.
On an old booking platform, we were able to see if past clients had confirmed past appointments.
4 votes -
When self cancelling, clients should be asked if they want to cancel their "guests" appointment as well.
A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!
18 votes -
same day confirmations texts only for unconfirmed
We have the same day confirmation text turned on but i wish there was an option to only send those to unconfirmed clients. right now the only option is on or off.
3 votes -
Clock in/out with PIN
It would be great if each person had to enter a PIN/Password before they could clock in so that it is strictly that persons timecard they are looking at. On a daily basis someone will accidentally clock someone else in/out while they are trying to clock themselves in/out. Also would be great for tracking attendance and tardiness because the way it is set up now ANY random person can clock someone else in/out and I have personally witnessed a stylist clock in another person who was not actually in the building.
320 votes -
ical
allow syncing of available appointments to ical (currently only possible with booked appointments)
1 vote
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