8542 results found
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Print schedules and copy and paste
- Please let us PRINT the daily schedule for individual stylists.
- Copy and Paste appointments for pre booking
80 votes -
membership cancellation email
Need the ability to send the membership cancellation email for the cancellation date not time it is cancelled. Memberships are cancelled at time they are sold since there is not an option to preset only a 12 month membership term and clients get confused when receiving cancellation email so early.
1 vote -
Online Self Bookings
When checking online self bookings after selecting an appointment remove it from the drop down screen or unhighlight the appointment .
2 votes -
Highlight Note section make important note information more noticeable when we are accessing account.
Highlight Note section make important note information more noticeable when we are accessing account.
3 votes -
Add the ability to bulk add time blocks for all staff members at once.
This would be really useful for instances when we're having a company meeting and need to ensure the provider's are blocked from booking so they are able to attend.
13 votes -
Have room priorities for different providers
Be able to have a priority that appointments are booked in a certain room first, and then into other rooms if that room is full.
6 votes -
incomplete notes- provider
We are a soap notes required biz.
We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.11 votes -
filter for unassigned product sales under the sales tab
simple filter under the sales tab so you can see any products or services sold without being assigned to a service provider. 3 times now a stylist sold a product but it was not assigned to them and commission was not given to them.
5 votes -
add a preferred name field
It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.
13 votes -
Cash Basis and Accrual Basis Reporting
It would be really beneficial to have a Cash Basis Account Report and Accrual Basis Accounting Report to provide better insights
2 votes -
Need a log of staff member that reassigned commission
Need to be able to identify the staff member that changed the commission assignment on a completed order.
2 votes -
Pay a provider commission on no show and cancellation fees
When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.
7 votes -
Client needs option to change or add services to their existing appt. on phone
My client was trying to add a haircut to her existing appointment using her account log in on our website. The system would only allow her to reschedule or cancel. Would be great if they could add or modify services themselves.
2 votes -
Breakdown of bill denomination in cash register
I'd like to be able to see the breakdown of the cash register in previous day's register count. Right now you can only see the cash totals and it would help to troubleshoot when there are register discrepancies to be able to see if someone just counted the total number of 20 bills wrong.
12 votes -
Option to change description in the "Include a Message" field on online booking widget
Give an option to edit the fields in the online booking widget. For example, instead of "Include a Message," our salon would like to have it say "Tell us about your hair goals for this appointment."
3 votes -
How did you find us?
Offer a dropdown menu to select how the client found the salon in the online booking widget.
3 votes -
Custom Renewal TimeFrame for Memberships
The Gleamery would like the ability to charge memberships quarterly which is not currently an option.
2 votes -
Ability to use voucher from mobile app
Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.
10 votes -
New client pre-book
In order to track new vs existing client prebooks, we have to manually count these each day, per technician, and add them up for our weekly reports.Having to manually keep track of these numbers is time-consuming for our front desk staff and we have to account for human error.
Tracking new and existing rebooks separately allows us to better gauge growth. The higher our new client rebook rate is, the faster we grow. It's also an excellent coaching tool. If a technician's new client rebook rate is low, but their existing client rebook rate is good, we can coach them…
3 votes -
Forms not in appointment details page online
For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,
9 votes
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