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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7762 results found

  1. Having duration of a service added as a metric could help businesses determine how much time was spent on specific services for different date ranges.

    3 votes

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  2. Would like internal note option above existing notes so you do not have to scroll past years of notes

    4 votes

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  3. When our service providers get a notification that their client has arrived and checked in, they would like to see "X has checked in for the following services..." so they don't have to separately check their books and see what's booked. It is a simple thing that would save extra time, and sometimes our service providers have been missing out on services because the client won't mention it to them in the chair if the provider doesn't bring it up.

    10 votes

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  4. Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.

    13 votes

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  5. While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.

    22 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. Tired of scrolling down to find pricing for a stylist or colorist. Only show the services they provide or at least show them at the top of the screen.

    2 votes

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  7. When we have 70 locations and one employee will be working at multiple locations it can take hours to enable their services and commissions between multiple locations.

    It would be incredible to be able to set the commission and enable service by the esthetician and not by the location.

    6 votes

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  8. Within staffing, have license information and expiration dates & reminders to staff when getting close to expiration.

    9 votes

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  9. Integrate with MYA! They are a matching system where your stylists and clients both take a quiz and it provides clients with 3 matches that would best suit them! It's been amazing at the salon so far. Our clients LOVE IT and the stylists are able to reach their ideal clientele with it

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps

    13 votes

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  11. 167 votes

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  12. Ability to have custom after hour options feature for VIP clients: Without changing the business hours, be able to have customizable options like link, or customize certain staff to be available to take clients on off days, or after business hours

    3 votes

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  13. 3 votes

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  14. adding a tag to a sale would help us track this

    1 vote

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  15. The business would like to add client accommodations manually through the client profile.

    2 votes

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  16. Please make it an option in sales to add a clients name and information after the sale has been completed.

    4 votes

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  17. My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.

    1. Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
    2. Why do all appointments options show under a technician, even if it's not assignable to them?
    3. Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
    4. Why can't we see the forms the client filled out for their session via the app?

    143 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  18. Offer the Duo in a white color.

    11 votes

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  19. 2 votes

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  20. 1 vote

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