8542 results found
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1 vote
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New streamlined feature on booking link.
With the latest update to the booking system, blvd separated appointment scheduling from product sales to provide a more streamlined and organized experience for both practitioners and patients. To complement this change, we propose a new feature that notifies practitioners immediately when a patient makes a product purchase rather just in the daily summary sales that some staff roles do not have access to. We propose that when a patient completes a product purchase via the updated booking link, the system will automatically send a real-time notification to the software/practitioner. Practitioners can possibly customize the type of notification they receive,…
1 vote -
Add a feature to indicate when a client has been charted on. A color change perhaps?
Color change indicating charting has been completed
1 vote -
Grant membership perks at different times
We would like a way to stagger/ space out when Membership perks are received by the Client after a membership purchase.
For example, a client would get to get a trusculpt or truflex each month with a total of 10 truflex and 2 trusculpt. The trusculpt need to be spaced out to mo 2 and 7 while truflex they would receive the other months.
1 vote -
Categorize referral sources
We have 90 referral sources and we would like the ability to group them. I.E. all monthly promotions but also be able to track the success of each month.
2 votes -
Ability to view historical appointment data while on current appointment
If we want to know the patient’s previous neurotoxins and placements during an exam, there isn’t a way to easily move between previous visits.
we would like a split view added that would make this easy and accessible.
1 vote -
Add an option to charge for pausing memberships
Rather than pausing the membership and charging nothing, it would be great to be able to put the membership on pause while still charging something (like $10) to make sure card is still active and in lieu of charging a cancellation/reactivation fee
3 votes -
add some marketing integration options
There is a lot to be desired in the marketing suite and it is expensive for higher volumes of emails. What I spend for a ONE TIME blast I could put towards an entire different program that includes texting and unlimited emails. I need to be able to have all my contacts uploaded to a marketing program that also houses contacts from our website and other forms that may not be from BLVD.
2 votes -
DNS record settings and email hosting options
We would like DNS record settings or email hosting options for boulevard in order to accommodate SPF and DKIM authentication.
1 vote -
Appts Canceled Audience Filter
Facial Lounge would like to be able to filter their client audience by clients who have cancelled an appointment.
1 vote -
Front desk: Booking same day appointments without interference.
Booking a client after the service is completed. the front desk should be allowed to put a client on that same day with our interference. the service is already done, we are just trying to collect the money and we can't even put the service in the system with our all the non sense. It is actually making me book the service for another day. WRONG Answer!
2 votes -
automatically delete vouchers when they expire
any vouchers with an expiration date should automatically be deleted or reset to 0. Instead we have to delete vouchers one by one which is very time consuming, especially if there's multiple types or a high number of vouchers.
25 votes -
Alert when booking appointment that tells you if the client has a card on file or not
They want a pop up alert that tells if the client has a card on file or not when booking the appointment, before it's been finalized. They want this so that they can easily tell if they need to ask for a card when booking appointments internally through the dashboard.
60 votes -
Separate commissions on new vs existing customers
Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients
2 votes -
Add Review Invite To Check-Out
We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.
19 votes -
Merge staff profile
A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.
2 votes -
loyalty points on no shows and late cancels
When charging for no shows or late cancels those transactions should NOT count toward loyalty points!
13 votes -
Bring back the guest of tag in the app
Please bring back the "guest of" tag or add an automatic "party" tag to guest of appointments. The new app update has eliminated the "guest of" marker and it's caused confusion for our service providers who rely on the app and not the browser.
4 votes -
Gear vs. Manage
It is incredibly inefficient to switch between Gear and Manage. A few opportunities for improvement;
If permissions allow, simply display all settings, even if not edit-able.
Add a "switch" at the top to switch between gear (Business) and manage (Location)
The biggest issue switching between the two is your online location is lost. So if you are in a particular service and change between gear and manage you need to locate the service from scratch, if your browsing location can be saved when switching, this would be a satisfactory temporary fix.
This issue is most annoying regarding products and services.
10 votes -
Please prioritize, bulk import clients from csv
Sometimes we use different platforms to gather leads. Instead of us having to manually enter each lead into Boulevard, it would be helpful to be able to import from a csv. When trying to run a business we do not have time to. sit here and add manually for hundreds of people.
9 votes
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