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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7221 results found

  1. Reporting that would reflect products that had zero sales

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. It would be helpful to show how the appt was booked when viewing the client profile. Right now you can see if it was booked by client or staff when in the main calendar page, but not when in the client profile viewing upcoming appts.

    15 votes

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  3. I'm hoping to make receipt printing a little easier, by being able to set up printer settings separately so when clicking on "print receipt" user isn't prompted to select each settings every time and the receipt just automatically prints out.

    4 votes

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    • turn on/off feature for stylists not taking clients
    6 votes

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  4. 4 votes

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  5. Since we have been limited to only eblast only those who have been in the last 24 months, give us more ability to segment the client list. For example those who had a particular procedure or came in a certain time.

    4 votes

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  6. Right now everyone one gets forms attached to every appointment. Clients are annoyed they feel like the have to fill them out every time they come in. The system should know if we are adding a brand new client and booking an appointment then the new client should get forms. The settings need to be for NEW clients, not every appointment.

    3 votes

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    1 comment  ·  Admin →
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  7. There should be an option to let any service be sold as a package > 1-10 sessions. Note very package we have requires more than 1 session, and some packages require more than 1 session. Adding this option to the service menu - instead of products only - would fix this problem.

    5 votes

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  8. ungroup appts proir to check out for clients who want to pay separatley

    6 votes

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  9. Although this isn't ideal, it happens from time to time that an appt is adjusted back and forth between two differences of opinion. The most common battle is two modes; more revenue/clients vs more time with the client/less revenue. It would be nice if there was a way of excluding future revisions to the appt without manager or admin access.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Recurring blocks should have how often they repeat noted on them. Also, the ability to create recurring blocks should allow for specific dates. Ex: a block is placed on the first Tuesday of the month. Instead of a block recurring every 4 weeks, there should be an option for the block to repeat on the first Tuesday of every month following.

    67 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  11. the ability to see who changed the seller or made any adjustments on a closed order.

    2 votes

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  12. 4 votes

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    1 comment  ·  Admin →
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  13. 5 votes

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  14. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Blocks are a majority of time used to denote lunches, breaks, personal time and tasks. It is rare that blocks are used for productive purposes for a business. Most productive uses would likely fall under a service appointment instead. It would be beneficial if the utilization percent used this as then it would reflect hours making money per hours scheduled rather than hours there are anything on the schedule per hours scheduled.

    3 votes

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  16. When adding a biography on staff can this be visible for our online booking please

    5 votes

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  17. The professional app shows ALL employees when you select all staff (expected behavior). It would be very helpful to have an "is working" option like the dashboard calendar. It is very annoying to have to scroll past a whole block of people who aren't working to get to the next day. Most employees just have their own schedule which is great, but as a manager it is annoying to navigate when looking at the whole staff.

    4 votes

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  18. When using the prebooking defaults on the calendar we would love for it to show us 4 weeks out from the date we have selected on the calendar. For example, if todays date is 4/11. My client has an appointment on 4/25 and wants to book another appointment 4 weeks after that, I want to be able to use the 4 week prebooking preset and have it take me to the correct date 4 weeks after 4/25. Currently it will take us 4 weeks out from todays date no matter what and it is just frustrating :)

    4 votes

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  19. We have some people confused by pricing since not every service is taxable. It would be helpful to show after tax pricing for services in the online booking widget.

    1 vote

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