7212 results found
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49 votes
We're excited to let you all know that this is actively in progress and will be released before the end of this year. Thank you for submitting this feedback!
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New client pre-book
In order to track new vs existing client prebooks, we have to manually count these each day, per technician, and add them up for our weekly reports.Having to manually keep track of these numbers is time-consuming for our front desk staff and we have to account for human error.
Tracking new and existing rebooks separately allows us to better gauge growth. The higher our new client rebook rate is, the faster we grow. It's also an excellent coaching tool. If a technician's new client rebook rate is low, but their existing client rebook rate is good, we can coach them…
1 vote -
Print multiple tickets at once
Ability to select multiple tickets to print at once rather than having to print individually.
15 votes -
Membership minimum commitment required
Ex: customer must be a member at least 3 months before being able to cancel
4 votes -
Limit packages to be used with certain providers
Ability to limit the usage to memberships, packages, and vouchers to specific service providers
3 votes -
Prepaid Product Units - Commission Reporting
If we can get operators in the system to tag in when they sell pre-paid units that would be great. As of now, and pre-paid units don't tie into an operator so we can't see that in the commissions reporting system.
1 vote -
Marketing Reports for Booked Appointments
Booked appointment report data for One Time Blasts
4 votes -
Gift card balance when checking out
We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!
29 votes -
Create two separate privilege groups permissions for enabling/disabling services and creating new services
Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.
4 votes -
1 vote
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On the "Manage" tab
The scheduling should allow you to schedule employees every other week recurring.
1 vote -
3 votes
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Staff day of notes/reception general
Every day we create a blocked time slot that is just general reception notes. Things like 'ashly working whole day'. 'call so and so to remind them of early shift' 'fire drill on x day'. We have a slack and a day of note book, but seeing a little tag seems to be the only way we can really manage this stuff...but it means one provider gets a ton of notes on their schedule.Pls add a day of notes feature. Every platform I have been on has had this suggestion and none have done it. Do it!! We are all…
9 votes -
have a payment distribution report in the actual reports tab
having a Payment Distribution Report that shows you all the payment types you've processed. You can see your total cash, check, and credit card transactions and other types of payments. Within the actual reporting tab. having to go to payment processing to see this report is just an extra step.
1 vote -
Shipping Cost Field on Purchase Orders
The business would like to include shipping cost for the orders.
4 votes -
Multiple Locations Naming Conventions
Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.
4 votes -
Add Visibility Toggle to "Staff Roles" Field
Add visibility toggle to "Staff Roles" field.
We utilize this field as a workaround for creating commission reports. This was taught to us by one of our onboarding specialists. Unfortunately, the "Tiers" we created can be seen in the booking widget. Please add a visibility toggle so we can hide it!
1 vote -
Show Modifier Cost Breakdown
Right now modifier costs are totaled and can't be seen by client at checkout iPad. We have a lot of clients ask for a breakdown and then we have to handwrite it on random paper. It's weird.
For example: We have a service "Laser Hair Removal" with modifiers by area such as underarms, bikini, etc. We need to see the price breakdown by modifier from the client side and also in the "History Tab"2 votes -
Ability to Edit and Remove Banked Units
Right now you can't edit or remove banked units after purchase in the client profile. Please fix this as it makes it difficult with inventory.
4 votes -
Repeat block go indefinitely rather than requiring an end date.
We have a weekly team meeting that I would like to set up to repeat as a blocked time indefinitely. Instead the max I could set it was a year and now I'll have to go in an reset that up every year.
4 votes
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