7212 results found
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Don't ask clients to put in card info when they book online every single time
Clients are constantly confused by the online system asking them for card info every single time they make an appointment and then we have like 15 copies of the same two cards on file that we have to delete.
Make it so they just have to update expired info or they just have to confirm the CCV security code when they make the appointment
4 votes -
sms
Marketing (and if possible confirmation/reminder) SMS needs to be separated from dashboard. Sending out marketing texts to even a few hundred clients pushes all of your active messages down below all of the marketing. You then have to scroll through hundreds or thousands of texts to find the messages you were working on with clients. This makes me not want to use this very valuable feature within BLVD. Is there a way to filter, or move these to a separate area?
1 vote -
automate new guest follow up communication
We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.
41 votes -
Aspire Rewards Integration
Automatically sync and utilize Galderma Aspire Rewards.
9 votes -
privilege for mobile vs dashboard
Separate privilege setting for mobile and dashboard
4 votes -
Allow updating waitlist notes from the note
Add an Edit button to the notes on the waitlist.
It is so annoying to click to read the note, then have to click away, click edit, then click in the note area, then type the update to the note. 90% of the time we need to update the note immediately after/while reading it. 99% of the time nothing else about the waitlist entry needs updated (I honestly can't think of a time that I ever changed a waitlist entry outside of updating the note)
1 vote -
work on forms for group appointments
I am not sure if it is clearly marked and people aren't figuring it out, but 9 out of 10 times the forms for a group appointment are completed for the wrong people. Often the "guest of" form is completed in the name of the primary person and the primary person does not have any forms completed.
I am not sure if something can be done to make this more clear, or easier to get right.
A confounding factor is that forms cannot be moved between profiles. So we are stuck working around how to get the forms to the…
1 vote -
Allow commissions to go directly into merchant account
Instead of having the entire service amount go into the, in our case, independent contractor's, account, and then having to invoice them; allow the commission amount to go into their account. This allows both the contractor and our business to get paid directly and removes the headache for every to have to create and pay invoices and move money all over the place.
1 vote -
Inventory Tracking
Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.
42 votes -
reports fields
beta reports should be able to add all fields associated with an object. so if I want a product report i should be able to ahve a report with all fields related avaialble in the report. I cant export a report with the item. the current on hand inventory and the desired on hand inventory
4 votes -
click to orders from reports
Ability to click order number and be brought to the order
1 vote -
Loyalty program tiers
Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.
19 votes -
4 votes
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Add a popup message to indicate that a client's appointment is affected by removing a service provider's availability.
With prior POS software we got a popup message indicating that a client's appointment was affected when we removed a working day for a service provider. I recently did this and there was no indication from the software letting us know that a client had booked an appointment on one of the days that had been removed from her schedule. We would like to be notified so we can make arrangements to reschedule the client to a different provider and/or different date.
4 votes -
Wrap text in manually placed blocks
It would be nice to apply text wrapping to schedule blocks so you can read longer messages without having to click on them
8 votes -
Reminders with Appointment Changes
The appointment reminders need to make sure to reflect the CURRENT appointment day and time. We have had several clients come in at the original appointment day or time, though it was changed in the system, the reminder that got sent to them was for the prior day/time instead of the changed time. This is a BIG issue for our time and theirs. PLEASE fix sooner than later! Thank you.
7 votes -
7 votes
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Edit emoji options for group tags so they easier to distinguish
Recently the group tag emojis were revised, and it made it harder (for me) to quickly scan the calendar view to see which clients go with with group since several of the emojis look very similar. We use the colored dots on group appointments also, which does help, but emojis that look less similar would also help.
1 vote -
Reports for any changes made to staff schedules
It would be nice to see when any changes are made to the employees scheudles and who makes them. Such as adding breaks, making unavailable, etc.
4 votes -
add e gift cards to apple wallet
when the recipient received e gift card in their e-mail, it would be nice to add to their apple wallet for future use
8 votes
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