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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6440 results found

  1. password reset

    A password reset from the client profile would be extremely helpful for guest who need their hand held while reseting the password.

    The merge guest could be better. I just merged 3 profiles into one and i still see all 3 when I search the guest.

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  2. Allowing salon owners to get notifications for all staff

    This is really crucial for me as an owner switching from Vagaro. My manager like to double check timing/availability etc.

    1 vote
    0 comments  ·  Appointment management  ·  Admin →
    How important is this to you?

  3. Update all services from one provider to another at checkout

    When changing the provider or seller at checkout, giving staff the ability to apply the update to the provider/seller to all of the services or products in the checkout window.

    1 vote
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  4. Single location for online membership sales

    Have a single, separate location for online sale of retail, memberships, packages, and gift cards to be attributable to.

    1 vote
    0 comments  ·  Catalog creation and management  ·  Admin →
    How important is this to you?

  5. Late cancel/no show email

    When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc

    723 votes
    Waitlisted  ·  5 comments  ·  Admin →
    How important is this to you?

  6. Be able to customize schedule based on virtual days/ in person days easily.

    We have numerous providers at our practice, and some work from home on random days, it would be extremely helpful if we were able to customize booking based on their availability. For example; if Kady was working from home on Tuesday, client's could not book lab work with Kady on Tuesdays, but the providers who are in-office are able to be booked.

    1 vote
    0 comments  ·  Appointment management  ·  Admin →
    How important is this to you?

  7. Offer availability to include more tabs under Client Profile Tab>Notes section. Specifically a tab for ID/Insurance Info, Vital Signs, etc.

    Offer availability to include more tabs under Client Profile Tab>Notes section. Specifically a tab for ID/Insurance Info, Vital Signs, etc.

    4 votes
    0 comments  ·  Admin →
    How important is this to you?

  8. STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS

    STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS. It is not legally required to be there every time. I had a bunch of unsubscribes, even from our regular clients and text users! As they pressed stop they now are not getting texts at all from us. I should have the option to exclude this.

    11 votes
    0 comments  ·  Admin →
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  9. Tap to pay on iphone

    Iphone integrated their tap to pay on payment softwares. But boulevard still hasn’t integrated it in their software. It would make it easier for rental stylists to do their own check out in a full salon where the access to checkout is more difficult.

    3 votes
    0 comments  ·  Admin →
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  10. Notify the business when clients submit a form so things don't get missed

    Please have the option for an automated email to go to the business when a client submits a form so we know that it's happened. We need to know when a client has submitted a membership contract so they don't fall through the cracks.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  11. Add-On Service: Future Start Date

    Ability to create an add-on service that is not bookable until a set future date. This will allow time to market to clients before it goes live, and allow them to "book in advance".

    4 votes
    0 comments  ·  Admin →
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  12. Renaming a treatment record chart

    We use a treatment record with before and after photos at each appointment. It would be helpful to go in and rename the treatment record (ex: Filler and Skin Boosters, or Neurotoxin). When comparing photos in the gallery, I can only go by the date of service, not a description of the service a client received that date.

    4 votes
    0 comments  ·  Admin →
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  13. BUY NOW PAY LATER

    I'd like to offer Affirm, Afterpay, Klarna, or similar for clients making larger purchases.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. Ability to download client records to one file

    If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    2 votes
    0 comments  ·  Admin →
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  15. Develop a way to create a quote/estimate for clients.

    When consulting clients we often recommend treatment plans and product suggestions. We would like to provide the clients with a quote in there treatment plan.

    2 votes
    0 comments  ·  Admin →
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  16. Create an easy way to print/export/send patient records when requested

    If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    2 votes
    0 comments  ·  Admin →
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  17. Change copy on booking widget for waitlist

    The customer would like to update the snippet that reads “Not seeing the time you want? Join the waitlist” to include a phone number for contact.

    2 votes
    0 comments  ·  Admin →
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  18. Currently, discount codes apply universally across all service providers. We'd love the ability to create offer codes that are tied to speci

    Stylist-Specific Offer Codes:

    Currently, discount codes apply universally across all service providers. We'd love the ability to create offer codes that are tied to specific stylists—this would allow us to run targeted promotions (e.g. for new team members or specific availability) without affecting pricing for the entire team.

    This added flexibility would be incredibly helpful for marketing, onboarding, and stylist growth strategies.

    2 votes
    0 comments  ·  Admin →
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  19. dollar amount commission

    I would like it if there was an option to do $$ amount commission for a provider rather than a tiered commission.

    2 votes
    0 comments  ·  Admin →
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  20. Make different colours for the new client and message symbol next to people's names. It would be easier to tell them apart that way!

    1 vote
    0 comments  ·  Client lists and profiles  ·  Admin →
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