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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6946 results found

  1. Allow customization of discount buttons

    Allow customization of discount buttons such that the discounts that are used regularly are easily accessible. Ex: I want a button that has a discount of 3.5% that I can click instead of typing in the discount percentage every time.

    2 votes
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
    How important is this to you?

  2. Price Estimates and Quotes

    generate in-office price estimates during client consultations. Clients should be able to leave with a clear, written estimate of their potential service costs—emailed directly to them and saved in their client profile.

    This feature would:

    Improve transparency and build trust with clients.

    Streamline consultations by giving providers a professional, standardized way to present pricing.

    Reduce confusion or disputes later by having estimates documented and attached to the client record.

    This is not just a convenience—it’s a critical client experience and retention tool that keeps your platform competitive.

    2 votes
    0 comments  ·  Client lists and profiles  ·  Admin →
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  3. Add Native Post-Cancellation Survey Dropdown in the Boulevard Dashboard

    When a guest cancels an appointment via the dashboard or self-service link, a short, native multiple-choice dropdown should appear immediately after cancellation asking why they chose to cancel.

    This should be built directly into Boulevard’s platform, not dependent on third-party integrations or external survey tools like Typeform or Klaviyo. Having this moment of feedback in-line and native dramatically increases completion rates and closes the feedback loop in real time — while the intent and context are still fresh.

    This is not just a UX improvement — it’s essential business intelligence. Without real-time insight into cancellation behavior, studios are left guessing.…

    2 votes
    0 comments  ·  Appointment management  ·  Admin →
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  4. "Copy from Previous Chart" Should Not Copy Old Photos – Only Charted Text/Information

    When using the "Copy from Previous Chart" function, the system currently brings forward previously uploaded images/photos along with the charted information. This leads to confusion and potential clinical inaccuracies, especially if the old photos are outdated or no longer clinically relevant.

    4 votes
    1 comment  ·  Admin →
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  5. Need a way to apply a Time Block at BEGINNING of service scheduled for NUMBING for certain services provided

    We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)

    Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…

    2 votes
    0 comments  ·  Appointment management  ·  Admin →
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  6. Mobile calendar should count out weeks, same as the browser option.

    2 votes
    0 comments  ·  Appointment management  ·  Admin →
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  7. Inventory by room and storage location

    Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.

    3 votes
    0 comments  ·  Catalog creation and management  ·  Admin →
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  8. search function in forms + charts

    PLEASE please please add a search function in forms and charts

    10 votes
    0 comments  ·  Admin →
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  9. Remove packages and memberships from earning Loyalty Points

    The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    2 votes
    0 comments  ·  Other  ·  Admin →
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  10. Staff notification when an appointment is rescheduled.

    Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    2 votes
    0 comments  ·  Appointment management  ·  Admin →
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  11. Make the placeholder text editable

    as a medical office we use the same wording for alot of our charting but need to edit patient specific portions of the text. we use the placeholder when making our chart notes but would like it to be editable once were in the actual note using it. as it is set up right now it is an all or nothing text.

    i know we could use the "commonly used" phrases you just started but there is a max of 1000 characters which isnt long enough for us.

    overall it would be nice to have the placeholder be editable.

    thanks!!!

    2 votes
    0 comments  ·  Forms & Charts  ·  Admin →
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  12. gift card expiration date

    It would be nice to be able to have an expiration date on gift cards.

    5 votes
    0 comments  ·  Admin →
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  13. add on PRODUCTS to go with a service

    where you can put add on products WITH a service so you can still track the inventory but help everyone remember to offer to patients. also lets patients see more of what you have if you are looking to book online

    right now you can do it by making it an add on SERVICE but then you dont track inventory!

    15 votes
    4 comments  ·  Admin →
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  14. Client portal: show complete purchase history

    Clients should be able to see a breakdown of their purchases in client portal

    3 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  15. Time Blocking multiple staff at once

    PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)

    8 votes
    0 comments  ·  Admin →
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  16. memberships

    I would like the option to have a membership charge every 4 weeks instead of monthly. Since medical weight loss programs often follow specific treatment cycles that don't align perfectly with standard monthly billing.

    2 votes
    0 comments  ·  Other  ·  Admin →
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  17. list the appointment type when texting employees new booking notifications.

    the app currently does not list the type of booking when sending text messages to the employee about a new booking, and it should.

    2 votes
    1 comment  ·  Marketing and Messaging  ·  Admin →
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  18. IS there ever going to be an inter-office messaging system? We are close to choosing another EMR that offers it.

    A messaging system for providers and employees to quickly alert each other of patient concerns or questions. Most EMR's have this and it is essential for . interoffice communication as well as documentation of patient care,

    3 votes
    0 comments  ·  Other  ·  Admin →
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  19. OFFER CODES

    For the OFFER CODES, can we add a third option under the Audience settings?

    There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.

    Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?

    Thank you!

    2 votes
    0 comments  ·  Marketing and Messaging  ·  Admin →
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  20. Ability to delete clients, especially ones that have opted out.

    We need to have the ability to delete clients in our client list, especially clients that have opted out.

    2 votes
    0 comments  ·  Client lists and profiles  ·  Admin →
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