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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. When we add another service at check out, there should also be a time slot option and then those services should be added on the Calendar as well for history. At checkout, it shows the new added service but on the Calendar it remains as is.

    1 vote

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  2. When needing to uncheck employees for the day, it would be nice if the menu STOPPED jumping back to the top after every click. Let the window be static until the user closes it.

    1 vote

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  3. Additional webhooks that can help better accommodate for custom appt reminder frequencies

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  4. It would create a more cohesive brand and user experience to be able to customize what forms look like to clients, especially when surfacing in a custom app. Otherwise, an iframe must be used to embed it anywhere outside the standard flow.

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  5. When a refund is issued on Boulevard, the system should automatically revoke any applied vouchers and deduct the corresponding points from the user's account. This ensures that the refund process is seamless, and there is no confusion or discrepancy regarding the voucher or points balance.

    1 vote

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  6. Make sure confirmation emails are not going out for old appointment dates/times that have been changed.

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  7. This would allow for splitting of commissions on products and/or services.

    • Potentially: if we build out the ability to assign multiple sellers in the checkout window we’ll be able to pass that data down to the Compensation App accordingly
    1 vote

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  8. It would be nice to have clients sign once and apply to all consents for that appointment.

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  9. As a growing medical spa, the amount of time spent having to export data, then do our own calculations, to figure out commissions is unacceptable for the amount of $$ we are spending for this platform. This will only get worse with more employees. Why is there not an option for the business service charge (or CTC) to be taken out of our "add on" services such as Botox and Fillers? We give a commission percentage to our staff after the Cost to Company is removed from the total cost on top of their hourly (because CTC is extremely high).…

    1 vote

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  10. Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.

    1 vote

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  11. Ability to set up an alert to a specific email address when a new appointment is booked by a certain client. The use case is for location managers to receive an advanced alert when a VIP client books an appointment to prepare their staff and salon.

    1 vote

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  12. Kate Somerville would like to see the gift card liability report in PST vs UTC, or have the option to change this.

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  13. Our nail salon needs services to happen simultaneously so people can get their manicures and pedicures at the same time instead of back to back. The only way for clients to book this way online is through the Group appointment link, however since it is only themselves it’s not obvious enough and they book an individual appointment. Please allow us to change “group” to “multiple” and it should help this issue significantly!

    1 vote

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  14. Many client end up tipping assistant 5 cent instead of 5 dollars because they need to add 2 zeros. Could add an option for 3 different dollars amounts for assistant like, 5 $ 10$ or 20$ and custom amount.

    1 vote

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  15. We have clients fill out paper forms for follow ups, etc. We need to be able to scan these documents and add them to their visit (where Charts & Forms show up). We like the paper check lists, not interested in making these digital as they help us with in-clinic patient flow.

    1 vote

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  16. Have a report that shows the times that clients arrive.

    1 vote

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  17. We run specials for clients birthdays and wanted to run a report that pulls birthdays for the month. So that we could specifically reach out to those clients by email.

    1 vote

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  18. We would like the ability to filter clients by the location they visited first.

    1 vote

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  19. Transfer photos from Aesthetic Record to Boulevard in bulk so I don't have to manually do it for thousands of clients.

    1 vote

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  20. If autocorrect changes a patient name while they are filling out their forms, it will change it in their patient profile. Can we disable this feature? If we, or the patient, does not catch this change, it makes it difficult to find patient profiles.

    I can turn autocorrect off on our check-in iPads but this does not solve the problem if patients are filling their forms out on their personal devices prior to their appointment.

    1 vote

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