7175 results found
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Medical Spa Services "Add-On" Commission Reports are a nightmare
As a growing medical spa, the amount of time spent having to export data, then do our own calculations, to figure out commissions is unacceptable for the amount of $$ we are spending for this platform. This will only get worse with more employees. Why is there not an option for the business service charge (or CTC) to be taken out of our "add on" services such as Botox and Fillers? We give a commission percentage to our staff after the Cost to Company is removed from the total cost on top of their hourly (because CTC is extremely high).…
1 vote -
Photos
Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.
1 vote -
Notification for specific clients booking
Ability to set up an alert to a specific email address when a new appointment is booked by a certain client. The use case is for location managers to receive an advanced alert when a VIP client books an appointment to prepare their staff and salon.
1 vote -
gift card liability report - not UTC
Kate Somerville would like to see the gift card liability report in PST vs UTC, or have the option to change this.
1 vote -
Group appointment is misleading
Our nail salon needs services to happen simultaneously so people can get their manicures and pedicures at the same time instead of back to back. The only way for clients to book this way online is through the Group appointment link, however since it is only themselves it’s not obvious enough and they book an individual appointment. Please allow us to change “group” to “multiple” and it should help this issue significantly!
1 vote -
tipping options for assistant
Many client end up tipping assistant 5 cent instead of 5 dollars because they need to add 2 zeros. Could add an option for 3 different dollars amounts for assistant like, 5 $ 10$ or 20$ and custom amount.
1 vote -
Scan files into a patient chart at each DOS
We have clients fill out paper forms for follow ups, etc. We need to be able to scan these documents and add them to their visit (where Charts & Forms show up). We like the paper check lists, not interested in making these digital as they help us with in-clinic patient flow.
1 vote -
Report for Client Arrival Time
Have a report that shows the times that clients arrive.
1 vote -
Have more report options.
We run specials for clients birthdays and wanted to run a report that pulls birthdays for the month. So that we could specifically reach out to those clients by email.
1 vote -
Filter Clients by initial location
We would like the ability to filter clients by the location they visited first.
1 vote -
Transfer photos from Aesthetic Record to Boulevard in bulk so I don't have to manually do it for thousands of clients.
Transfer photos from Aesthetic Record to Boulevard in bulk so I don't have to manually do it for thousands of clients.
1 vote -
Autocorrect changing patient name in profile when signing forms
If autocorrect changes a patient name while they are filling out their forms, it will change it in their patient profile. Can we disable this feature? If we, or the patient, does not catch this change, it makes it difficult to find patient profiles.
I can turn autocorrect off on our check-in iPads but this does not solve the problem if patients are filling their forms out on their personal devices prior to their appointment.
1 vote -
Make a "Sales Summary" report in the Report section
The daily summary report is helpful to get a nice view of daily sales for an entire month. It would be even better if that report had the option to show payment methods, or if there was a separate report that included payment methods. A report like this would make it very easy to export a large volume of daily sales data for import into accounting software.
1 vote -
"Adjust Price" option setting
We would like the ability to toggle between the "edit Service" option on checkout and also the old "Adjust price" option.
This would save us time at checkout.
1 vote -
Retention reporting with Service metrics
We would like retention reports with the ability to see retention per services performed. This would give us the ability to see how many clients are coming back for which services.
1 vote -
On summary in reports can you add "Account balance/credit" as a payment method?
It would be very helpful so we can actually see what we made today, rather than having to subtract account balance when technically that payment was on a different day
1 vote -
Call attention to reason appointment won't book
When scheduling from the dashboard it is possible to view appointments without a client name, but when you try to book it takes you back to the details window to add a name. There is no attention called to the name area, you just have to know that is the problem.
The issue I ran into earlier is I put in a new client name, but somehow didn't click "new client". The name populates in the detail window, but the appointment won't book. (and there is no attention called to the fact that the name isn't saved as a new…
1 vote -
Enable double booking (specifically for blocks) or allow expanded description box on blocks to allow paragraph/line separation.
E.g. a block from 12-4pm can have a block double booked onto it to specify any further notes within the block period or a block description can be separated by lines (1-2pm: _______ (new line) 2-3pm: __________ (new line) 3-4pm: ___________) without creating a separate block for every hour of the whole block period
1 vote -
Option to disable ratings through receipt email.
Have the option to disable the rating review on the receipt that is sent to customers through email or text upon checkout.
1 vote -
Forms Connected to Membership Sales
We need to be able to connect a form to the sale of memberships so clients/patients can sign term agreements.
1 vote
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