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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7203 results found

  1. We would like the ability to filter clients by the location they visited first.

    1 vote

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  2. Transfer photos from Aesthetic Record to Boulevard in bulk so I don't have to manually do it for thousands of clients.

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  3. If autocorrect changes a patient name while they are filling out their forms, it will change it in their patient profile. Can we disable this feature? If we, or the patient, does not catch this change, it makes it difficult to find patient profiles.

    I can turn autocorrect off on our check-in iPads but this does not solve the problem if patients are filling their forms out on their personal devices prior to their appointment.

    1 vote

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  4. The daily summary report is helpful to get a nice view of daily sales for an entire month. It would be even better if that report had the option to show payment methods, or if there was a separate report that included payment methods. A report like this would make it very easy to export a large volume of daily sales data for import into accounting software.

    1 vote

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  5. We would like the ability to toggle between the "edit Service" option on checkout and also the old "Adjust price" option.

    This would save us time at checkout.

    1 vote

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  6. We would like retention reports with the ability to see retention per services performed. This would give us the ability to see how many clients are coming back for which services.

    1 vote

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  7. It would be very helpful so we can actually see what we made today, rather than having to subtract account balance when technically that payment was on a different day

    1 vote

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  8. When scheduling from the dashboard it is possible to view appointments without a client name, but when you try to book it takes you back to the details window to add a name. There is no attention called to the name area, you just have to know that is the problem.

    The issue I ran into earlier is I put in a new client name, but somehow didn't click "new client". The name populates in the detail window, but the appointment won't book. (and there is no attention called to the fact that the name isn't saved as a new…

    1 vote

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  9. E.g. a block from 12-4pm can have a block double booked onto it to specify any further notes within the block period or a block description can be separated by lines (1-2pm: _______ (new line) 2-3pm: __________ (new line) 3-4pm: ___________) without creating a separate block for every hour of the whole block period

    1 vote

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  10. Have the option to disable the rating review on the receipt that is sent to customers through email or text upon checkout.

    1 vote

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  11. We need to be able to connect a form to the sale of memberships so clients/patients can sign term agreements.

    1 vote

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  12. Be able to increase the size of the Before and Afters on desktop and ipad. They're very hard to see in the current state, so it's hard to point out areas of improvement to patients.

    1 vote

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  13. I used to never get any disputes with my other credit card machines, Elavon. Im a little shock by the amount I have lost and dealt with on actual customers. I want to see if anyone else is seeing an up tick from Boulevard to their previous companies and why.

    1 vote

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  14. Blushington would like this button to be at the top of the page, as they feel that clients are missing this critical final step in the online booking process because they have to scroll down to complete booking.

    1 vote

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  15. It would be so helpful to be able to be able to open up an order from the detailed line item summary!!!

    1 vote

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  16. Jeffrey LaMorte would like the timeout controls to be different for the dashboard and for the app.

    1 vote

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  17. Support a device like this https://www.magtek.com/product/idynamo-5 USB-C credit card reader that works with the DUO App on an iPAD. We follow all of the best practices such as keeping the iPAD on all of the time, firmware updates to the DUO, and DUO app updates. We still have issues time to time with the BlueTooth card reader and creates a very bad customer check out experience. Thank you.

    1 vote

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  18. Create an option to still apply vouchers when canceling appointments for businesses who have cancellation policies

    1 vote

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  19. I've noticed when you try to rebook a client from their service history, their service provider (stylist/colorist) disappears from the calendar. It would make the most sense that the client's stylist/colorist's schedule would be the only one to appear or at the very least remain visible on the calendar. When this happens, I'm then having to manually pull the stylist name and schedule up in order to book the client.

    1 vote

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  20. We would like the Client Email Column to be available on Membership cancellation reporting. This would allow us to easily reference / communicate with past members.

    1 vote

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