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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7202 results found

  1. We need our list in notifications to allow more than 3 when people book online. We need to be able to see who has booked and when so we are capturing all our patients and know they have all the information before their appointment. We have to send consents and intakes from a different system.

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  2. It would be great if individual services could be attached to specific merchant accounts. For instance, I have a nurse/esthetician. It would be nice if the fees for her esthetic services went into the spa account and the medical services she performs went to the medical account rather than needing to create two separate profiles that don't sync.

    1 vote

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  3. 1 vote

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  4. We should be able to delete invoices from the Front Desk Dashboard. Clients change their minds after invoices are created. If we could delete it from the Front Desk Dashboard it would save a large amount of time and confusion at later dates.

    1 vote

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  5. It would be nice if inventory was updated as the purchase order is completed in the system. Everything is out of order and it takes a long time to go in and add the received stock.

    1 vote

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  6. Not allowing in-house booking on days therapists AREN'T actually scheduled on the books. Or online booking from clients when the therapists books are not open. This causes more confusion and more work/missed appointments/losing money for business.

    1 vote

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  7. Unable to save new template created at times even when Page has been refreshed and logged in.
    It is very frustrating to spend so much time on creating a new template and then find that i can not save it.

    1 vote

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  8. 1 vote

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  9. 1 vote

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  10. Too many clients complain about not knowing if they are paused on a membership or when they are about to end their pause and get charged without notifications.... it would be helpful to send out a confirmation email on when they pause starts and ends. this will cause so many less client issues for us.

    1 vote

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  11. Similar to client tags, being able to tag staff members and filter the calendar by those tags.
    Example use case: narrow down calendar by service speciality.

    1 vote

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  12. Adding a recurring shift schedule should have the same starting day of the week as the Calendar and Schedule.

    1 vote

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  13. 1 vote

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  14. We release packages every year, before we had the new package system, we had to make a new service and now we are trying to clean out our services and can't remember which is current and notice we linked wrong ones
    also to see when package should be inactive on our side without having to go to client list or client history

    1 vote

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  15. 1 vote

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  16. 1 vote

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  17. Have one location that shows all transactions - balances, credits entered, services and payments rendered.

    1 vote

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  18. We would like the ability to modify / add custom Line Item types to products and services. This way in reporting, we can filter by these custom types.

    1 vote

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  19. When commission calculations are done the backbar for the service should still be deducted.

    1 vote

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  20. Request: Ability to leverage dynamic variables (e.g., Studio name, studio phone number, etc.) within Forms & Charts so that one form can be leveraged across all locations but contain the studio's specific information when requiring a client to complete.
    Use Case: For multi-unit scaling purposes, they want to be able to have one form that all locations utilize, but they want the form to surface each location's specific contact information via dynamic field variables embedded within the form. When a studio goes to send a client the form, that studio's information is populated in the form. It is not scalable…

    1 vote

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