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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. There is some sort of bug where our audience keeps defaulting to 24 months even when we have saved a much smaller audience...its super expensive for us. We think we are sending to 600 people and it goes to 5k.

    Please update the default audience to 1 year or 0 to keep from costly sends...even if you simply forget to change it 1 year would be a better choice.

    1 vote

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  2. Specific links for Schedule page view filters so specific views could be bookmarked (e.g. Schedule view of who is working, schedule view of self for day, schedule view of self for week).

    1 vote

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  3. We would like a Feature where the stylist can opt to allow their finishing time to be double booked

    1 vote

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  4. For extra security measures when purchasing gift cards, a drivers license should be required with a link provided to submit their driver's license that gets linked to their account with verbiage to include they will need to also provide identification at the time of their appointment along with the original credit card they used.

    1 vote

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  5. It's great to be able to see voucher values that are redeemed at the same or other locations and would be just as valuable to see the quantity of those vouchers as well.

    1 vote

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  6. Having the option to have custom fees that apply to certain situations or services would be nice and allow a clean check out process instead of adding it as a service or product

    1 vote

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  7. For long text in forms, make paragraph fields scrollable/collapsible so that they take up less space and are easier to scroll through.

    1 vote

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  8. Spa services AND medical services are two separate businesses. There should be a way to attach medical services to the medical merchant account and the spa services to the spa merchant account as some employees deliver services under both. Having separate profiles per employee especially when they don't sync is not efficient and creates problems.

    1 vote

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  9. A visual notification on the menu bar alerting/showing front desk etc. that a walk-in has checked in

    1 vote

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  10. When we comp treatments let us simply "comp" and not have to use Duo and go through the entire check out process

    1 vote

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  11. View the cost of inventory on-hand based on the perpetual average costing method.

    1 vote

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  12. Ability to add a link to the business website or client portal to encourage self-serve for clients engaging with the business when closed.

    1 vote

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  13. It would be nice to add a membership to a clients profile without selling it through the POS. There are many times we want to add the plan and draft info but charge nothing until the first draft the next month.

    1 vote

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  14. Edit the photo date. We get busy and sometimes photos do not get uploaded the correct day. So we can't edit the date and it is hard when comparing side by sides.

    1 vote

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  15. We should be able to charge the membership card on file for the cancellation policy. If there isn't a payment card stored it won't allow you to bill them. Any card on file should be able to be used for payment.

    1 vote

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  16. The ability to toggle between what messages have been read or not read in order to keep them sorted accordingly.

    1 vote

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  17. Make a Service Sales Report generated in the Summaries section. This will make it easier to view and compare and contrast with Product sales. Also, it will allow me to download the report as a PDF.

    1 vote

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  18. When a franchise is operating under a single dashboard, owners should be able to enable and set price/duration overrides but they should not be able to create new services or products. currently, some of these functions are within the same privilege setting and should be separated out.

    1 vote

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  19. We would like the ability to add an additional section under Client notes similar to "Medication" and "Allergies"

    1 vote

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  20. We would like the ability to limit offer codes for the referral program to specific providers.

    1 vote

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